Role Description We are searching for a Client Acquisition Specialist to join our dedicated team, playing a crucial role in connecting with potential clients who have expressed interest in our photography experiences through online ads on social media, conducting engaging sales pitches over the phone and guiding them through the booking process. This is an excellent opportunity for someone who thrives in a fast-paced, results-driven setting and takes pride in maintaining qualified and prepared clients for the experience they will have in our studios. - Engage and connect with potential clients who have already expressed interest, turning curiosity into genuine excitement for our photography experience. - Deliver compelling, emotion-driven sales pitches that highlight the unique value of our services, make clients feel truly understood, and dissolve any hesitation. - Skillfully handle objections by actively listening, identifying real concerns, and offering clear, confident, and reassuring solutions. - Guide each client through a smooth, effortless booking journey — from first inquiry to confirmed appointment — ensuring a seamless and memorable experience. - Drive strong results by consistently applying our proven sales process and leveraging the tools provided to maintain a high conversion rate. - Meet and exceed sales goals while upholding a customer-first mindset and the highest standards of integrity throughout the entire sales experience. Qualifications - Natural communicator with a warm, confident, and engaging phone presence. - Strong ability to build rapport quickly and make clients feel understood. - Skilled in sales techniques, including discovery, pitching, objection handling, and closing. - Actively listens, asks the right questions, and adapts their approach to each client. - Resilient and motivated by goals, challenges, and continuous improvement. - Comfortable working with CRM tools and managing a structured sales pipeline. - Organized, detail-oriented, and able to handle multiple leads simultaneously. - Positive, energetic, and able to maintain professionalism under pressure. - Highly adaptable and quick to learn new offers, processes, and tools. - Driven by results but guided by empathy, integrity, and respect for the customer. - Ability to work in a dynamic and fast-paced environment. Benefits - Competitive Compensation: A base salary complemented by a generous commission structure, recognizing your performance and dedication. - Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge. - Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development. - Recognition and Support: A team that values your contributions and celebrates your success. - Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount. Company Description Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time. This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time. This is your moment. Apply today!

• Schedule and coordinate interviews end-to-end across a portfolio of open roles, ensuring every detail is confirmed and nothing falls through the cracks • Serve as a primary scheduling point of contact for candidates throughout the interview process, delivering a warm and organized experience • Maintain accurate candidate records and pipeline data in Greenhouse in real time • Partner with recruiters and sourcers to manage logistics — calendar coordination, interviewer prep, and video link setup — across multiple simultaneous reqs • Communicate proactively when schedules change, conflicts arise, or candidates need updates • Support TA operational workflows, including BrightHire coordination and other tooling as we automate and streamline

• Manage and prioritize a heavy volume of salary and hourly requisitions. • Manage full cycle recruiting processes, as well as assist with the development of recruiting strategies, processes, and tools. • Support and manage diverse sourcing strategies, including referral generation, job advertisements, direct sourcing tools, and strategic industry partners. • Become an expert within our Application Tracking System (ATS) - ADP to provide training & improvement opportunities within the recruitment process. • Support administration and management of HR & Employee programs (e.g. Training, Performance Reviews, or Employee Recognition) • Opportunity to grow with regards to HR Project Management

Role Description The Recruiter is responsible for driving full-cycle recruiting efforts across a variety of roles within the organization, including operations, field leadership, and corporate functions. This role will partner closely with hiring managers to identify talent needs, build candidate pipelines, and deliver high-quality hires in a timely and efficient manner. The ideal candidate is proactive, resourceful, and comfortable operating in a fast-paced environment with multiple open requisitions. This role requires a balance of hands-on execution and strong partnership with business leaders, with a focus on building sustainable recruiting processes and talent pipelines as the organization continues to grow. Key Responsibilities - Full-Cycle Recruiting - Manage the end-to-end recruiting process, including intake, sourcing, screening, interview coordination, and offer support. - Partner with hiring managers to define role requirements, candidate profiles, and recruiting strategies. - Drive timely movement of candidates through the hiring process. - Sourcing & Pipeline Development - Proactively source candidates through job boards, LinkedIn, networking, and referrals. - Build and maintain pipelines for high-priority and hard-to-fill roles. - Develop and maintain relationships with trade schools, mortuary programs, and industry organizations to support long-term talent pipeline development. - Represent Milestone at industry events, career fairs, and school visits, with occasional travel required for networking and recruiting initiatives. - Hiring Manager Partnership - Set clear expectations with hiring managers regarding roles, timelines, and responsibilities. - Provide guidance on candidate quality, market conditions, and hiring strategy. - Ensure hiring managers are actively engaged in candidate review and decision-making. - Candidate Experience - Deliver a professional, timely, and positive experience for all candidates. - Maintain clear communication throughout the hiring process. - Represent Milestone’s brand and values effectively. - Process & Reporting - Track recruiting activity, pipeline health, and hiring progress. - Maintain accurate records within the applicant tracking system. - Identify opportunities to improve recruiting processes and efficiency. - Support Organizational Growth - Assist with hiring needs related to acquisitions and integrations. - Support high-volume or urgent hiring needs as required. - Contribute to building scalable recruiting practices across the organization. Qualifications - 2–5+ years of recruiting experience (in-house or agency). - Experience managing multiple requisitions simultaneously. - Strong sourcing and candidate evaluation skills. - Ability to build relationships with external partners, including schools and industry organizations. - Comfortable representing the company in networking and recruiting events. - Ability to build relationships and influence hiring managers. - Strong organizational and time management skills. - Excellent written and verbal communication skills. - Ability to operate independently and take ownership of results. - Comfortable working in a fast-paced, growth-oriented environment. - Experience in multi-site or service-based organizations preferred. What Success Looks Like in This Role - Roles are filled with high-quality candidates in a timely manner. - Hiring managers are engaged and accountable in the recruiting process. - Candidate pipelines are proactive, not reactive. - Strong relationships are built with schools and industry partners. - Recruiting processes are efficient, consistent, and scalable.