Role Description We are seeking an experienced Employee Benefits Account Manager to support and grow a portfolio of Centers of Excellence (COE) accounts. In this client‑facing role, you will be responsible for delivering proactive, high‑quality service across the full employee benefits lifecycle—including renewals, open enrollment, compliance, vendor management, and strategic initiatives. You will serve as a trusted advisor to clients, partner agencies, and internal Keenan/Gallagher teams, ensuring a seamless, solutions‑oriented experience while driving long‑term client retention and satisfaction. This role is remote within the state of California and provides a competitive salary range of $75,000 to $115,000 annually, based on experience and qualifications. Qualifications - Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. - Producer's License. - Ability to travel up to 25% of the time. - Proficiency in Microsoft Office. - Appropriate licensing as required. - Preferred: Previous insurance knowledge and experience managing client relationships. - Solid financial acumen. Requirements - Drive long‑term client satisfaction and retention across assigned COE accounts and partner agencies. - Build and sustain strong, trust‑based client relationships through regular engagement, meetings, and clear communication. - Serve as the primary client advocate, proactively identifying needs and recommending benefit program adjustments aligned with organizational goals. - Apply consultative techniques to assess client needs, evaluate existing benefit programs, and recommend appropriate products, services, and enhancements. - Maintain deep familiarity with assigned accounts to support proactive service delivery and strategic planning. - Partner closely with Property & Casualty counterparts to provide coordinated, holistic client support. - Maintain working knowledge of legislative and regulatory developments impacting employee benefit programs. - Communicate compliance requirements and legislative updates to clients in a timely manner. - Support completion of compliance activities in partnership with the COE Compliance team. - Review Summary Plan Descriptions (SPDs), plan documents, amendments, master contracts, and related materials for accuracy and compliance. - Collaborate with the COE marketing team to collect data, analyze carrier proposals, and support renewal negotiations. - Prepare and deliver client‑facing presentations, including marketing and underwriting materials as needed. - Coordinate and support annual open enrollment activities, employee orientations, and health fairs. - Provide day‑to‑day service support across a wide range of benefit programs. - Serve as liaison between clients and carriers to resolve billing, eligibility, premium, and claims issues. - Support employee advocacy and helpline teams in claim investigations and resolutions. - Prepare materials for Insurance Committee or Benefits Committee meetings. - Process renewals, premium invoices, and revenue projections in accordance with established procedures. - Manage and communicate open‑item lists to ensure timely completion of client deliverables. - Accurately update renewal and revenue information within Epic and/or Salesforce. - Complete Keenan New Business Requirements (NBRs) for new accounts and renewals. - Participate in required internal and external meetings. - Perform additional duties as assigned in support of business objectives. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

• Build and grow a targeted pipeline of insurance carriers, brokers, TPAs, and HR tech partners. • Research executive contacts using LinkedIn, ZoomInfo, Salesforce, and other prospecting tools. • Run outbound outreach campaigns that drive engagement and generate responses. • Qualify prospects, handle objections, and schedule high-value meetings. • Lead discovery calls that uncover needs, pain points, and decision criteria. • Position T2B’s HR/benefit technology expertise, including Employee Navigator, bswift, UKG, benefits administration outsourcing, data management, and consolidated self-billing services. • Deliver clear, compelling value messaging that resonates with decision-makers. • Partner with internal teams to develop proposals, SOWs, and tailored solutions. • Build relationships with leaders across the employee benefits technology ecosystem. • Become the go-to expert on enrollment technology, point solutions, and modern file management.

• Own and lead complex, full-cycle Enterprise sales processes from prospecting through close, expansion and long-term account growth • Proactively prospect, identify, qualify and develop a strong pipeline targeting executive-level stakeholders at Enterprise accounts • Develop and execute comprehensive account plans for named Enterprise accounts, including penetration, expansion, and retention strategies • Create demand by uncovering executive-level initiatives and business problems and matching them to our solution • Partner closely with BDRs and Marketing to spearhead account penetration and demand-generation strategies • Own multi-year account growth and expansion strategy in partnership with Customer Success, including renewals, upsells and long-term value realization across Enterprise accounts • Drive internal alignment across multiple internal departments, while setting the pace and quality bar for Enterprise deal execution • High forecast accuracy with clear inspection of deal health and close plans • Anchor sales conversations in strategic business outcomes and ROI, rather than feature-based selling • Build credibility and long-term trust with Enterprise stakeholders while influencing complex buying groups • Anticipate and prepare for objections through regular risk assessment exercises • Have a deep understanding of the way businesses operate, how private and public companies make decisions and the priorities that drive decisions from the C-level

• Demonstrate an intimate understanding of Cyera’s Data Security Solutions and the value to our customers • Create clear goals and complete accurate forecasting through developing a detailed territory plan. • Lead the sales cycle from pipeline generation to close. • Create and deliver custom meetings, exceptional PoVs, and business value onsite with customers. • Demonstrate ability to position and advise CISO, CDO, CPO, and CIO level executives with industry Point-of-View business insights; Continue to listen, build and grow executive relationships with customers. • Negotiate and close business with new and existing customers. • Grow Cyera’s presence with alliance and channel partners. • Attend marketing events, conferences, and industry networking events.. • Understand and embody Cyera’s company ethos, direction, and market presence. • Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives.