• Serve as the key point of contact for regional vendors, growers, and processing plants. • Perform quality checks of various seed types including commercial, parent seed, and experimental lines, both in field and laboratory environments. • Record and track seed line information throughout the production process. • Enter and manage seed inventory in GDM systems for various seed categories. • Monitor stock levels and support inventory accuracy through regular checks and physical inventories. • Track seed discards and support administrative processes related to grain sales. • Prepare written agreements with growers and support the assignment and tracking of production activities. • Support warehouse operations related to the distribution of test seed when required. • Utilize GDM systems for inventory tracking, reporting, and operational coordination. • Coordinate with internal teams to ensure smooth production operations and timely information flow. • Support operational planning and adapting processes as needed to ensure successful project execution. • Other duties assigned

• Oversee design, implementation, and maintenance of clinical applications within Cerner (MedConnect). • Support Orders and PowerForms across service lines including Case Management, Cardiology, Neurology, Vascular, Respiratory, Rehab, Nutrition, and Behavioral Health. • Lead requirements gathering, system design, testing, implementation, and optimization activities. • Monitor application performance, system utilization, and recommend improvements or upgrades. • Coordinate and execute system testing including unit, integration, and volume testing. • Develop and maintain test plans and validate system performance. • Manage vendor relationships and coordinate vendor resources for system enhancements and upgrades. • Develop and maintain user documentation, support materials, and training content. • Design and deliver training and support end users in application functionality. • Develop ad hoc and standard reports; assist users with reporting tools and data analysis. • Analyze current workflows and redesign business processes to improve efficiency and effectiveness. • Manage application databases, including data integrity, file management, and system performance. • Lead troubleshooting efforts, root cause analysis, and resolution of application issues. • Manage projects, including work plans, timelines, resource planning, and documentation per PMO standards. • Coordinate across IT teams, clinical departments, and stakeholders to ensure successful system integration and operations. • Provide mentorship and support onboarding of new team members. • Participate in on-call support rotation as needed.

• Serve as the first point of contact for deal requests, ensuring complete inputs and clear requirements. • Lead cross-functional deal reviews with Sales, Finance, Legal, and RevOps. • Maintain accurate deal documentation, approval context, and follow-through across the lifecycle. • Partner with Sales early to shape pricing strategy and commercial structure. • Support partner and channel deal structures aligned with program rules and margin expectations. • Advise on SaaS deal mechanics including multi-year terms, ramps, co-terms, migrations, and consolidations. • Evaluate commercial risk, precedent, and downstream operational impact to recommend balanced deal structures. • Review pricing, discounting, contract terms, billing cadence, and escalators. • Partner with Finance and Legal to assess commercial and contractual risk. • Ensure deal structures align with financial metrics (ACV, ARR, MRR, TCV) and revenue recognition policies. • Manage approval workflows and escalate complex deals with clear analysis and recommendations. • Enforce pricing policies, approval matrices, and commercial guardrails. • Ensure non-standard deals follow documented exception processes. • Identify recurring exceptions and partner with RevOps to improve policies, workflows, and systems. • Act as a trusted advisor to sellers on pricing strategy, packaging, and commercial positioning. • Guide tradeoffs and concessions while protecting company interests. • Help sellers understand what’s approvable, what requires escalation, and how to structure deals efficiently. • Use CRM, contract, pricing, and financial data to inform deal decisions. • Ensure CRM/CPQ data accuracy to support reporting, audit readiness, and downstream processes. • Build, configure, and validate quotes for new business, renewals, expansions, and complex deal scenarios. • Partner with sellers on product configuration, pricing, and commercial terms. • Prepare complete, compliant booking packages and ensure smooth handoff to Order Management and Billing. • Validate quote accuracy to reduce downstream corrections. • Track and analyze Deal Desk KPIs to drive continuous improvement.

• Correction of plan level and member enrollment audits/issues to ensure data accuracy in cloud-based benefits administration tools • Complete corrections in response to mismatches identified • Research and resolve root cause issues from Fulfillment/Quality Assurance Generalist (Tier 1 Staff) • Work with carriers on retroactive, exception, or standard requests related to member-level eligibility • Make corrections into BenAdmin system to ensure that members are reflecting how they are enrolled with the carrier • Maintain documentation per workflows, procedures, and protocols • Provide feedback and guidance to business stakeholders based on audit/issue discoveries • Serve as the single point of contact for resolution lifecycle • Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to HIPAA standards • Meet or exceed department goals as defined • Complete other duties and projects as assigned