• Provide technical leadership for enterprise Identity and Access Management implementation (Azure AD & Auth0) • Training other software engineers on identity implementation • Advising / Implementing user migrations between identity providers • Monitor all certificate expiry notifications from ServiceNow and through lifecycle management to ensure certificates are up to date. • Work closely with Information Security team on security enhancements • Develop automation and support embedded API calls for external system integration into ticketing platform (Service Now)

• Design and implement backend services that enable intelligent agent workflows and autonomous infrastructure actions • Develop APIs and orchestration layers in Python and TypeScript, integrating LLMs, vector databases, and observability pipelines • Build scalable systems to support LLM-based reasoning, retrieval, and decision-making across cloud infrastructure • Integrate with AWS Bedrock and other LLM platforms to support multi-model capabilities • Develop data access and semantic search layers using vector databases (e.g., pgvector, Pinecone, Qdrant) • Build robust monitoring, testing, and CI/CD systems to ensure reliability and reproducibility of AI workflows • Collaborate closely with Product and DevOps teams to design architecture diagrams, plan deployments, and monitor system health • Write clean, maintainable code with clear documentation and strong adherence to security and performance best practices • Participate in code reviews, design discussions, and iterative delivery cycles to improve product velocity and quality

• Architect scalable, secure, and maintainable systems across backend (Node.js), frontend (React), and database layers. • Lead design discussions, code reviews, and engineering best-practice initiatives. • Evaluate new technologies like Node.js frameworks (Express) and React tools and guide the adoption of tools that improve developer productivity and system performance. • Define and document architecture patterns, design principles, and shared libraries for reuse across teams. • Partner with DevOps to design efficient CICD pipelines, deployment automation, and observability tooling. • Mentor and coach mid-level and junior engineers to foster career growth and skill development. • Partner with Product Managers and stakeholders to translate business needs into technical solutions. • Provide feedback and guidance during design and implementation reviews. • Promote a culture of continuous learning, clear communication, and shared ownership across the team.

• Architect scalable, secure, and maintainable systems across backend, frontend, and database layers. • Set the standard for mobile excellence by leading design discussions, code reviews, and engineering best-practice initiatives. • Evaluate new technologies and guide the adoption of tools that improve developer productivity and system performance. • Define and document architecture patterns, design principles, and shared libraries for reuse across teams. • Partner with DevOps to design efficient CI/CD pipelines, deployment automation, and observability tooling. • Design, build, and maintain production-grade mobile applications for Android, iOS, or cross-platform frameworks. • Write clean, testable, and efficient code following established coding standards and contributing to their evolution. • Optimize system performance, reduce technical debt, and improve reliability. • Collaborate with QA engineers to develop automated testing strategies and ensure high code coverage. • Participate in production support rotation and proactively drive root cause analysis and prevention. • Actively mentor and coach engineers, providing the technical and professional guidance needed to foster career growth and elevate the team’s collective skill set. • Partner with Product Managers and stakeholders to translate business needs into technical solutions that balance immediate delivery with long-term system health. • Foster a culture of shared ownership, clear communication, and continuous learning where team members feel supported in taking technical risks.