• Define and implement scalable, secure, AI-driven IT architectures aligned with business needs. • Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management. • Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews. • Architect and deploy cloud-native, automation-first IT systems — focused on resilience, performance, and zero-touch management. • Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution. • Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency. • Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards. • Drive tool rationalization and consolidation projects using AI analytics to inform more intelligent decision-making. • Partner with engineering, AI/ML teams, and vendors to integrate IT systems into our broader AI development ecosystem.

• Discovering Customer Requirements: Diagnose technical and business pain, confirm root causes and negative consequences. Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes. Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams. • Validating Solution Fit: Lead workshops, trials, or POCs to validate solution fit with business objectives. Position competitive advantages to influence trial success criteria. Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes. Support technical aspects of credit sizing estimates. • Customer Onboarding and Growth: Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement. Identify and drive opportunities for upselling and expansion, ensuring customers realize value by increasing platform consumption through new workloads and groups. Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement. Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues. • Marketing and Thought Leadership: Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges. Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence. • Product Feedback & Improvement: Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs. Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets. • Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes. • Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value). • Invest time in learning new product features, industry related developments, and broadening your overall technical skillset. • Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets. • Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes. • Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value). • Invest time in learning new product features, industry related developments, and broadening your overall technical skillset. • Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.