Role Description The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the Growth team, with a focus on the Western region. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success. What You’ll Do - Collaborate with prospects to determine if their applications fit Temporal’s platform well. - Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service. - Position Temporal as a leading solution against competing technologies and architectural patterns. - Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments. - Partner closely with Account Executives to develop and execute comprehensive account plans. - Manage and nurture relationships with technical decision-makers at customer organizations to ensure they fully leverage Temporal’s capabilities. Qualifications - Reside within the Mountain or West time zones. - Exceptional technical communication skills, including presenting, whiteboarding, and writing. - Deep understanding of distributed system technologies, design principles, and best practices. - Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, TypeScript, Python, C# or PHP. - Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations. - Ability to provide insightful advice on architectural topics, including application patterns and platform architectures. - Experience with at least one major cloud provider and familiarity with commonly used application development and production services. - Serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges. Compensation The estimated pay range for this role is $200,000 - $250,000. This is the total compensation, including the base salary and variable role, with a 70/30 split. Additionally, this role is eligible to participate in Temporal's equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Benefits - Unlimited PTO, 12 Holidays + 2 Floating Holidays - 100% Premiums Coverage for Medical, Dental, and Vision - AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) - Empower 401K Plan - Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks - $3,600 / Year Work from Home Meals - $1,800 / Year Professional Enrichment (Career Development & Professional Memberships) - $1,200 / Year Lifestyle Spending Account - $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you) - $74 / Month Reimbursement for Internet - Calm App Subscription for Mental Health & Wellness

• Serve as the primary technical point of contact for a small portfolio of strategic accounts, developing deep familiarity with their use cases, architecture, teams, and business goals. • Lead technical issue resolution end-to-end, partnering with Support and Engineering on escalations and driving root-cause analysis. Provide hands-on troubleshooting within your accounts where it accelerates resolution and deepens customer trust. • Guide customers as they extend Solo.io products to support modern workloads — including AI and agentic use cases such as LLM gateways, agent-to-agent communication, and securing model traffic at scale. • Proactively drive product adoption by identifying new use cases and surfacing opportunities for customers to gain more value from the Solo.io product suite. • Consult with customers on architectural best practices, performance tuning, and operational excellence in their Solo.io deployments. • Design and deliver tailored training sessions, workshops, and enablement content to grow customer self-sufficiency. • Champion the customer inside Solo.io — translating their needs into actionable feedback for Product Management and Engineering. • Partner with the account team (CSM, AE, SE) to identify and manage technical risk, renewal health, and expansion opportunities.

• Define and implement scalable, secure, AI-driven IT architectures aligned with business needs. • Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management. • Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews. • Architect and deploy cloud-native, automation-first IT systems — focused on resilience, performance, and zero-touch management. • Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution. • Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency. • Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards. • Drive tool rationalization and consolidation projects using AI analytics to inform more intelligent decision-making. • Partner with engineering, AI/ML teams, and vendors to integrate IT systems into our broader AI development ecosystem.

• Define and implement scalable, secure, AI-driven IT architectures aligned with business needs. • Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management. • Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews. • Architect and deploy cloud-native, automation-first IT systems focused on resilience, performance, and zero-touch management. • Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution. • Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency. • Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards. • Drive tool rationalization and consolidation projects using AI analytics.