• Providing support to French-speaking customers via phone, email and chat • Troubleshooting technical and account-related issues • Guiding users through platform features and functionality • Ensuring an excellent customer experience at every interaction • Gathering customer feedback to support service improvements

Role Description Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Qualifications - Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Requirements - Base pay in range will be determined by applicant’s skills and experience. - Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. - Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. - The application window is anticipated to close within 30 days of the date of the posting. Benefits - Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status. - Part and Full Time Benefits Eligibility: - Medical, Dental, Vision insurance - 401(k) - Associate assistance program - Employee discounts - Referral program - Early access to earned wages for hourly associates (outside of CA) - Optional voluntary benefits including ID theft protection and pet insurance - Full Time Only Benefits Eligibility: - Paid Time Off - Paid holidays - Company provided life insurance - Adoption benefit - Disability (short and long term) - Flexible Spending Accounts - Health Savings Account - Optional life and dependent life insurance - Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan - Tuition reimbursement Company Description - Gracious hospitality and neighborliness for our residents and families. - Home-like feel and all-around comfort for residents and visiting family members. - Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. - Industry leader in clinical care. - Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional. - Extensive corporate support including a robust training program.

Role Description Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being. - Supervise volunteer crisis responders through an online platform; - Ensure that people who use our service receive timely, high-quality support; - Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols; - Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us; - Liaise with emergency and child protection services as required; - Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.; - Work as a team with other supervisors, maintaining ongoing communication and collaboration; - Other duties as assigned. Qualifications - Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); - Master degree in these fields or related field is considered an asset; - A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision; - Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.; - Knowledge of laws and services that affect the lives of Canadian children and youth; - Good clinical judgment and understanding of confidentiality role and limitations; - Ability to prioritize, make decisions in a crisis, communicate and work as a team; - Willingness to work in a 24/7 environment; - Bilingualism (French and English). Requirements - Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP! Benefits - Comprehensive Employee Benefits Program; - Emergency Travel Assistance; - CAAT Pension Plan; - Wellness programs; - Recognition awards; - Employee and Family Assistance Program (EFAP). Application Process To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

Role Description The Bilingual Education and Learning Solutions Specialist is a role supporting the Education and Product Development services. Promote our Education product line in your designated region to support existing users and facilitate new business opportunities. This position will also be responsible for identifying new areas of growth for Education including working with government stakeholders on skilled trades and youth education initiatives. - Business Growth: - Partner with the Education and product development team in scoping opportunities for education. - Identify and map Education content to provincial outcomes ensuring that resources align to provincial standards. - Network with government, industry and training providers to ensure our products meet required standards. - Work with colleges and vocational schools to partner on Education courses to increase revenue across a range of CWB education products. - Present value propositions internally and to potential and current clients. - Assist in lead generation, proposal development for Education product and service offerings. - Ensure all stages of lead generation are entered into CRM. - Be accountable for territorial revenue growth and client adoption/onboarding. - Responsible for maintaining the files of all clients who are “in-progress”, and ensure that AP forms, quotations and licensing agreements are completed as needed. - Generate new leads and opportunities for the Education product lines. - Travel to client sites as needed and showcase Education products and services (travel up to 30%). - Assist Sales and Marketing in developing Education launch packages and specific product training programs for both internal staff and end user customers. - Client Service: - Conduct training sessions and seminars for clients and customers. - Manage customer demonstration accounts and ensure that these are monitored and followed-up on after demo period has ended. - Collect feedback from instructors and teachers and consolidate to reports to learning development managers. - Manage project portfolio to ensure quality, on-time and on-budget implementations using a mix of resources within the CWB Group. - Ensure accounts are up to do in CRM and Brightspace. - Work with end user clients to troubleshoot and manage their LMS accounts. - Collaborate with other user enablement managers for resource allocations and workload assignments to meet delivery requirements. - Collaborate with vice presidents, directors, managers and peers in creation of new services to advance practice and customer success. - Provide feedback to company management to ensure curriculum, content, material resources and asset quality are met. - Attend industry conferences and tradeshows, as appropriate, to represent the company and promote Education. - Business Management: - Work collaboratively with Sales, Operations, Product Development and CWBWF to help build product knowledge, Education programs and educational training initiatives and deployments. - Manage territorial budgets including revenue, costs, training and meeting goals. - Support Sales staff as needed as SME’s to support the corporate sales development. - Work collaboratively with the CWBWF to ensure that they understand the system and help onboard clients to their requested needs (high schools and colleges). - Other duties as assigned. Qualifications - Excellent oral and written communication skills in English and French. - BA in Business or Education or related Post-Secondary/Vocational School degree or diploma. - A strong understanding of the Welding and fitting DVS program. - 5-10 years Welding education, Sales or Technical Support background. - Exceptional skills designing and presenting solutions, articulating value propositions, and managing delivery to maximize both revenue potential and customer success in a consulting/training practice. - Experience working on enterprise-wide initiatives for complex organizations. - Sales experience within the service sales industry an asset. - Demonstrated experience in identifying and acting on new business opportunities within new markets. - Experience working with educators and/or trades people. - Excellent interpersonal and communication skills. - Strong presentation skills. - Strong analytical skills. - Outstanding communication skills; presentation, written, verbal, listening, and influencing others. - Strong customer relationship acumen; comfortable interacting with all levels of an organization. - Ability to work independently and as part of a collaborative internal team. - Ability to work with minimal amount of supervision. Requirements - This is a remote, work from home position. - Applicant must be based in the Province of Quebec. - Travel in designated territory up to 30% travel time, your own vehicle and a valid driver’s license is necessary. Benefits - Competitive salary structure. - Comprehensive medical benefits for you and your dependents. - Flexible work schedule. - RRSP and pension program. - Structured career development: we offer education and training opportunities to help you reach your goals.