• Strategic development of markets and key accounts in the Secondary Care segment to sustainably achieve sales targets for the ARDx product portfolio • Management, implementation and continuity control of sales strategies based on relevant KPIs, customer needs and defined product and market concepts • Autonomous negotiation and contract structuring with C-level decision-makers in hospital chains as well as purchasing and procurement organizations • Identification, analysis and tailored presentation of customer challenges and business potential, with the aim of establishing and securing long-term strategic partnerships of national significance • Ensuring excellent customer service and actively supporting change and implementation initiatives in close cooperation with relevant internal and external stakeholders • Conceptual and strategic execution of product launches as well as co-development and implementation of targeted marketing and sales initiatives for ARDx products • Professional representation of Abbott and the product portfolio at sales and marketing meetings, specialist events, congresses and conferences

• Responsible for all Partner activities in India. • Own the strategy and execution of the partner plan within region to support the overall regional plan. • Work and manage a small set of Focus Partners. • Support distribution and a wide range of general partners to give the coverage model required. • Create and implement strategic territory plan that will align with the Sales GTM. • Partner Lead Generation including Account Mapping, AE to AE introductions, Attend joint marketing events and BDR callout days. • Partner Sales ensuring AE alignment, Deal Registration and Opportunity Management, Close Plans and Managing / Reporting forecast. • Partner Marketing prioritizing, request and manage MDF and events, Leverage CIB with Partners, Own follow up of all leads working with Sales, BDR and Marketing counterparts. • Partner Enablement scheduling and conducting sessions, Drive completion of required on-line courses and Educating on Partner Specific Value Proposition / GTM. • Build and manage business plans and ensure understanding, at Partner, of Partner Program and compliance. • Engage Strategic, Distribution and CSP Partners to drive deals within region. • Work with our Services Team and AE’s to ensure appropriate Managed or Implementation Services Partner assigned to every deal and expectations and collaboration is agreed and documented. • Educate field on Partners, Program, Process and how best to engage and work with Partners.

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products. • Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies. • Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals. • Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions. • Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience. • Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI. • Maintain accurate forecasting, pipeline management, and account documentation in internal systems. • Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

• Develop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs. • Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth. • Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level. • Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests. • Identify New workload opportunities within Customer’s Cloud Environment / SaaS solutions. • Establish a regular cadence with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients. • Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests. • Provide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables within active development cycles. • Deliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on DoiT support & engagement. • Identify Cost Optimization opportunities within the Customer Cloud environment. • Work with Cloud Vendors Sales Rep on mutual customers.