• Manage targeted data streams with an emphasis on continuous improvement of methodology, deliverables, internal and external customer satisfaction, and data insights. • Develop internal and external customer relationships to support quality and success of data collection and reporting. • Analyze existing and proposed access to care data sets against State and Federal standards to determine compliance. • Develop trends analysis including gaps, opportunities, and data visualizations for internal and external use. • Prepare and present routine reports to internal decision-making audiences including but not limited to Access to Care Steering Committee and other network monitoring groups based on reporting calendar. • Collaborate with Provider Network analysts and cross-departmental committees to hone and present data and findings. • Develop regulatory report narratives related to access data analysis and trends supported by graphs and/or infographics. • Support the development of data dashboards in collaboration with Access team and IT/Analytics. • Understand and leverage data trends to inform and influence decision-making. • Lead continuous improvement initiatives aimed at improving data collection and analysis. • Maintain reporting calendar and ensure reporting deadlines are consistently and accurately met. • Maintain an organized tracking system of all findings, including reports that demonstrate change over time. • Participate in internal workgroups focused on access to care requirements and initiatives. • Participate in external audits as required.

• Supporting Data Analytics initiatives by performing a combined role of Business Analyst. • Working closely with stakeholders, data engineers, and analytics teams to gather, analyze, and document requirements. • Ensuring business needs are accurately mapped to analytical solutions and end products. • Reviewing and auditing change requests. • Validating testing approaches. • Ensuring that implementation plans are detailed, feasible, and aligned with business objectives.

• Lead the design and evolution of cloud (AWS) data architecture, ensuring scalability, performance and governance. • Design and implement robust, resilient and efficient data pipelines. • Define technical standards (modeling, ingestion, orchestration, data quality). • Act as the technical reference for the team, supporting and developing more junior engineers. • Drive architecture and technology decisions (tools, frameworks, best practices). • Lead complex data integration initiatives (ERP, e-commerce, CRM, franchises, etc.). • Ensure data quality, consistency and reliability across the entire pipeline. • Work closely with the business, translating strategic problems into data solutions. • Advance DataOps practices, CI/CD and pipeline observability. • Optimize cost and performance of the data infrastructure. • Take a leading role in building the omnichannel vision and the semantic data layer. • Support the maintenance and continuous evolution of the existing environment.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customersto provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description We are seeking a skilled and intellectually curious Data Analyst / Engineer to join our team. In this role, you will design and maintain robust data pipelines, transform complex datasets into actionable insights, and build the analytical infrastructure that drives strategic decision-making. You are autonomous, analytically minded, and thrive in environments where the problem is not always well-defined. Key Responsibilities Data Engineering & ETL - Design, develop, and maintain end-to-end ETL/ELT pipelines to integrate data from multiple sources. - Ensure data quality, consistency, and reliability through validation, cleansing, and monitoring processes. - Build and optimize data models to support reporting and analytics at scale. Data Analysis & Visualization - Conduct in-depth analysis to uncover trends, patterns, and business opportunities. - Develop interactive Power BI dashboards and reports that communicate insights clearly to technical and non-technical stakeholders. - Apply DAX calculations and Power Query transformations to deliver performant, maintainable reports. Performance Monitoring & Reporting - Define, track, and report on key performance indicators (KPIs) across business units. - Proactively identify opportunities to improve data processes and reporting efficiency. - Optimize reports and data models for scalability across large datasets. Cross-Functional Collaboration - Partner with teams across the organization to translate business needs into data solutions. - Act as a subject matter expert in data engineering and analytics, supporting colleagues with guidance and best practices. - Participate in interdisciplinary projects that require both technical depth and business acumen. Qualifications Required - 2+ years of experience in a data analyst, data engineer, or similar role. - Proven experience with ETL/ELT pipeline development. - Advanced proficiency in DAX and Power Query for data modeling and report development. - Strong SQL skills for querying, transforming, and managing relational data. - Strong Python skills, including data manipulation, automation, and pipeline scripting; experience with testing and code quality practices is a plus. - Experience building interactive Power BI reports from multiple data sources. - Analytical, curious, and autonomous - comfortable navigating ambiguous problems independently. - Strong communication skills, with the ability to present findings to both technical and business audiences. - Fluency in English (additional languages are a plus). Preferred - Experience with Microsoft Fabric. - Familiarity with Azure Data Factory for orchestrating data workflows. - Exposure to Azure Synapse Analytics for large-scale data processing. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.