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CVS Health logo
CVS Health

Bringing our heart to every moment of your health.

Senior Analyst, Software Development Engineering

AnalystAnalystFull TimeRemoteSeniorTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

28 days ago

Salary

$79.3K - $158.6K / year

Seniority

Senior

Job Description

Senior Analyst, Software Development Engineering

CVS Health

• Lead Level 1–3 application production support for QL Eligibility, Drug, Prescriber business customers, including monitoring, incident resolution, and proactive system health checks. • Analyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions. • Collaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents. • Code fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability. • Perform debugging, and validation across distributed application environments. • Handle Job failures, Batch processing, Job scheduling, and queues in DCU3 Mainframe Environment. • Participate in on-call rotations as needed to support critical production services. • Contribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem. • Document solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence.

Job Requirements

  • 8+ years of experience in application production support (Level 1–3)
  • 8+ years of Software Development Engineering experience using Mainframe CICS, JCL, COBOL programs, DB2 queries, and Tivoli batch workflows
  • 1+ Experience with distributed systems, APIs, databases, and cloud technologies (Azure and GCP)
  • Familiarity with AS/400, monitoring tools, logging frameworks, and IT operations processes
  • Ability to work effectively in a fast-paced, cross-functional environment
  • Excellent analytical, communication, and problem‑solving skills.

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility

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