• Lead Level 1–3 application production support for QL Eligibility, Drug, Prescriber business customers, including monitoring, incident resolution, and proactive system health checks. • Analyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions. • Collaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents. • Code fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability. • Perform debugging, and validation across distributed application environments. • Handle Job failures, Batch processing, Job scheduling, and queues in DCU3 Mainframe Environment. • Participate in on-call rotations as needed to support critical production services. • Contribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem. • Document solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence.

• provide consultative support and medical cost-based analysis of markets and network initiatives • consult with network and clinical management on opportunities to improve discount position and strategic cost initiatives • prepare for monthly presentations • analyze and research utilization and unit cost medical costs drivers • report on outlier cost issues

Role Description As the Senior Analyst of Transactional Accounting Process Integration at Arthur J. Gallagher, you will play a pivotal role in ensuring the seamless transition of transactional accounting functions. This includes: - Banking - Cash application - Special handling - Payables (premium, broker, SLT) - Premium billing - Direct bill commission processing This role is instrumental in enabling operational excellence and supporting sustainable growth by ensuring the effective integration of transactional accounting functions across the organization. Key Responsibilities - Integration Planning and Strategy: - Develop comprehensive integration plans for transactional accounting functions that align with the company’s strategic objectives and operational requirements. - Collaborate with cross-functional teams to define integration milestones, timelines, and resource needs. - Financial Impact Assessment: - Conduct detailed financial analyses to evaluate the impact of integration activities on banking, cash application, special handling, premium billing, and commission billing processes. - Partner with NAC teams (Accounts Receivable, Billing, Accounts Payable, Senior Leadership Team) to ensure a smooth transition with proper controls in place. - Special Handling: - Manage the integration of special handling processes for cash applications, direct bill commission posting, premium, broker commission, & SLT payables. - Ensure compliance with Corporate Finance Policy and industry standards while implementing robust controls and reporting mechanisms to mitigate fraud risks. - Cash Application and Reconciliation: - Lead the integration of cash application processes, documenting special handling procedures and ensuring the Accounts Receivable team is well-prepared. - Develop automated cash reconciliation procedures to enhance efficiency and accuracy, reducing manual intervention and minimizing discrepancies. - Payables Management for Premiums, Commissions, and Claims: - Streamline payables management processes for premium payments, commissions, and claims settlements. - Optimize carrier relationships and payment terms while developing standardized workflows and approval processes to improve transparency and control. - Premium Billing and Direct Bill Commission Billing: - Oversee the integration of premium billing and direct bill commission billing processes, ensuring accuracy and timeliness in invoicing and commission payments. - Collaborate with insurance carriers and brokers to reconcile premium accounts and commission statements, resolve discrepancies, and ensure compliance with contractual agreements. - Stakeholder Engagement and Communication: - Act as a key liaison between accounting teams, business units, insurance carriers, brokers, and external partners throughout the integration process. - Communicate integration objectives, progress updates, and potential risks to stakeholders, fostering collaboration and alignment. - Change Management and Training: - Develop change management strategies to prepare NAC teams for the transition. - Provide training and support to transactional teams and operational staff on new processes, systems, and controls introduced during the integration. Qualifications - Bachelor’s Degree in Accounting or Finance and 7 years of accounting project experience. - 10% - 35% travel required. - Proficient in Microsoft Excel and Word. - Requires specialized depth and/or breadth of expertise. Requirements - Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; CPA or equivalent certification preferred. - Minimum of 7 years of experience in transactional accounting roles within the insurance brokerage or financial services industry, with a focus on premium & broker payables and commission processing. - Comprehensive knowledge of insurance accounting principles, regulatory requirements, and industry best practices. - Proven track record of leading successful integration projects, with strong project management and change management expertise. - Exceptional analytical and problem-solving skills. - Excellent communication and interpersonal abilities, with the capacity to engage and influence stakeholders across all organizational levels. - Ability to work independently and collaboratively within a team environment. - Strong organizational and time management skills to prioritize tasks and meet deadlines effectively. - Willingness to travel as needed to acquisition partners and corporate headquarters. - Proficiency in accounting software and Microsoft Office applications. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

Role Description First San Francisco Partners is seeking both employees and contractors for the Metadata Analyst role. This role is responsible for designing, implementing, and overseeing the establishment and delivery of enterprise Metadata solutions. We are looking for a positive, highly effective communicator that can lead without authority and has a passion for engaging with business, IT, and C-suite stakeholders on Data Management projects to join our Delivery team remotely. Priorities change quickly within a consulting business, and we need someone who can recognize these changes and proactively shift work assignments to support the company. This position reports to the Director of Delivery and Operations and will collaborate and support our consultants and clients. What You'll be Doing: - Assess, define, and optimize various metadata management processes and standards such as business metadata definitions and technical metadata requirements - Recommend new use cases, processes, and standards as needed - Support identification, prioritization, and approach to remediate existing metadata - Deliver ongoing remediation cycle for prioritized business and technical metadata - Support review and approval of extracted current metadata with relevant Business Data Stewards, Business SMEs, Data Custodians, etc. - Support ingestion of updated and approved metadata into metadata tools - Create and deliver metadata awareness, education, training, and communication materials - Participate in business development, proposal creation, and the contracting process - Support the development of project deliverables, synthesize findings, and integrate them into strategic-level deliverables - Provide overall accountability for logistics within metadata engagement - Provide quality assurance review of all metadata deliverables - Document and analyze results from meetings, research, and review relevant documents - Capture and document business, functional, and technical requirements - File all project artifacts and deliverables and maintain document inventory - Facilitate required interactions and meeting sessions - Work on tasks as directed by the Engagement Lead - Coordinate the scheduling of meetings and develop, distribute, and store project artifacts, work papers, and deliverables Qualifications - BA/BS or advanced degree in Business/Computer Science/MIS or related field, or equivalent work experience - 3 - 5 years’ experience in Information Management: Data or Enterprise Architecture, Data Quality, Master Data Management, Metadata Management, Data Warehousing, and Business Analytics - Familiarity with Business glossary, data dictionary, data catalog, and data lineage - Experience in business analysis: gathering data, synthesizing information, forming insights, and providing feedback - Experience with Metadata tools, such as Collibra, Alation, Purview - Excellent attention to detail, a passion for quality work, and the ability to communicate at various levels - Strong presentation, verbal, and written communication skills Requirements - This range is based on our market pay structures. Individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, internal equity, and candidate qualifications, such as skills, experience, and education. Benefits - Medical, dental, and vision insurance - 401(K) savings plan - Disability coverage - Life and accident coverage - Vacation time and paid holidays EEOC Statement First San Francisco Partners is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making hiring decisions without regard to race, color, religion, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.