Role Description The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model. This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region. - Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers. - Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs. - Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges. - Act as the primary liaison for the Fleet Management team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations. Qualifications - 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams. - Possess a customer-focused mindset, treating internal developers as your primary users. - Value efficiency in processes and operations, and have a track record of optimizing team workflows. - Prefer automation over manual processes ("allergic to ops work"), fostering a culture of building software solutions to eliminate toil. - Deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators). - Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps. - High level of empathy, responsibility, ownership, and accountability. - Excellent verbal and written technical communication skills. Requirements - Leading major architectural shifts, such as migrating teams from traditional IaC to Operator-driven lifecycle management. - Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure). - Designing secure, multi-tenant runtime environments at scale. Benefits - Equity participation. - Participation in the employee stock purchase program. - Flexible paid time off. - 20 weeks fully-paid gender-neutral parental leave. - Fertility and adoption assistance. - 401(k) plan. - Mental health counseling. - Access to transgender-inclusive health insurance coverage. - Health benefits offerings.

• Works with development teams to improve efficiency in the software deployment process. • Responsible for updating, maintaining, and selecting development tools used for tracking, building and deploying software. • Defines processes used to perform development work supporting the Agile framework. • Develops continuous integration and continuous deployment concepts and tools. • Improves deployment frequency while minimizing business impact. • Improves, updates, and maintains the branching strategy. • Improves processes to lower failure rates of new releases and improve tools and processes to create a continuous Integration environment. • Assists in containerization of software environments. • Provides documentation and training for supported tools. • Other duties as assigned

• Build World-Class Deployment, Monitoring, and Instance-Maintenance Tooling • Develop and maintain devops tooling (ansible, terraform, custom CLI programs), deployment runbooks, configuration templates, and documentation that allow the teams and people responsible for deploying, monitoring, and maintaining instances of OpenFn to succeed. • Deliver On-Premise and Local Deployments • Lead and execute OpenFn deployments on government and ministry-managed infrastructure, including air-gapped, low-connectivity, and sovereign-hosting environments. • Configure and maintain containerized deployments using Docker, Docker Compose, and Docker Swarm, and support Kubernetes-based setups where applicable. • Work directly with government IT teams to navigate local infrastructure constraints, security requirements, and network configurations. • Troubleshoot infrastructure and runtime issues in the field, often with limited access to external resources. • Cloud Infrastructure • Maintain and optimize OpenFn deployments on GCP, AWS, and occasionally Azure, including compute, networking, storage, and managed services configuration. • Implement and maintain CI/CD pipelines for services team deployments. • Monitor system performance, set up alerting, and respond to infrastructure incidents across cloud-hosted client environments. • Advise implementation teams on cloud architecture decisions and cost optimization. • Internal Standards and Enablement • Build and maintain internal DevOps standards, deployment guides, and infrastructure-as-code templates that the wider services team can use and build on. • Contribute to pre-sales and scoping conversations by advising on infrastructure feasibility, hosting options, and deployment effort for prospective clients. • Work closely with the Principal Solutions Architect and the CTO to ensure deployment strategy is aligned with solution architecture from the start of each engagement.

• Focus on AWS and Kubernetes