• Lead launch excellence and drive system adoption within high-opportunity hospitals • Partner with Marketing and Clinical Specialists to onboard and train new physicians through the surgeon pathway • Meet or exceed quarterly sales quotas through procedural volume growth in existing and new accounts • Build surgeon champions and KOL relationships to accelerate procedural growth and market penetration • Partner with leadership on territory expansion, forecast accuracy, and growth strategy • Mentor Territory and Associate Territory Managers on account planning, procedural efficiency, and utilization growth • Leverage deep understanding of surgeon and patient pathways to identify barriers, optimize patient pathways, and expand program reach • Collaborate with Clinical and Marketing teams to maximize procedural scheduling and drive efficiency (“AquaDays”) • Develop and execute utilization strategies for each account, including block-time goals, staffing models, workflow integration, and adoption metrics resulting in increased adoption and growth • Conduct business reviews with customers, presenting utilization data, value realization, and growth opportunities • Align cross-functional partners (Clinical, Capital, Launch) around shared utilization goals and customer experience standards

Role Description Fluent is seeking an Account Manager, Audience Solutions that will support the Audience Solutions team in managing day-to-day client deliverables, segment request coordination, and cross-functional communication between commercial stakeholders and the data team. This role is ideal for an early-career professional with strong organizational skills, a curiosity for data-driven advertising, and the ability to thrive in a fast-moving environment. - Serve as a coordination layer between sales and client-facing teams and the Audience Solutions data engineering team, ensuring segment requests are submitted with complete information and tracked through to delivery. - Own intake documentation for incoming audience requests, gathering segment specifications, client deadlines, distribution targets, and data methodology requirements. - Manage the AS project queue: track ticket status, surface blockers, and communicate timeline updates to commercial stakeholders. - Support client-facing deliverables including segment availability confirmations, match test results, and audience performance summaries. - Assist in maintaining the Audience Solutions segment catalog — keeping naming conventions, CPM tiers, and vertical classifications current and accurate. - Support leadership on QBR prep, client reporting, and prioritization reviews. - Serve as a first point of contact for inbound AS requests from internal sales teams. Qualifications - 1–3 years of experience in account management, media operations, ad tech, or a related field. - Strong written communication and project coordination skills. - Comfort navigating data-adjacent tools (project management platforms, CRMs, spreadsheets, or similar). - Ability to translate between technical and non-technical stakeholders. - Exposure to audience segmentation, programmatic advertising, or data marketplaces is a plus. Benefits - Competitive compensation. - Ample career and professional growth opportunities. - Health, dental, and vision insurance. - Pre-tax savings plans and transit/parking programs. - 401K with competitive employer match. - Volunteer and philanthropic activities throughout the year. - Educational and social events. - The amazing opportunity to work for a high-flying performance marketing company!

• Telephone cold calling (using direct phone numbers for decision-makers) • Conducting discovery calls • Building and maintaining relationships with prospective leads • Preparing marketing analyses

• Carry a quarterly & annual sales quota and pipeline generation in existing customers • Own and grow a portfolio of large accounts (enterprise and mid-market) with a primary focus on account expansion and retention • Build and maintain strong relationships with senior technical and business stakeholders, including CTOs, Engineering Leaders, and their direct reports • Proactively engage customers through email, calls, and virtual meetings to drive adoption and uncover growth opportunities • Understand how various teams within an organization are using the product and identify additional use cases and expansion opportunities • Conduct solution-oriented product demonstrations tailored to different teams and stakeholder needs • Position the product by showcasing relevant customer success stories and internal use cases • Collaborate closely with Product, Customer Success, and Engineering teams to ensure alignment on customer needs and successful execution • Maintain accurate account plans, expansion pipeline, and activity tracking using CRM tools • Monitor market trends and customer requirements within the North American SaaS and technology landscape