we shape the loan market of tomorrow
Call Center Agent – Loan Protection
Location
Germany
Posted
30 days ago
Salary
0
Seniority
Junior
Job Description
Call Center Agent – Loan Protection
Finanzcheck.de
• As the expert for protecting the loans we arrange, you advise our customers by phone on the relevant insurance products • You assess each customer's individual needs and support them with tailored solutions using our internal systems • You take customers' personal preferences into account and ensure high customer satisfaction through a strong service orientation • This is not cold calling — all customers expect and look forward to your guidance • With our modern communication tools and the digital contract-completion options provided by our partners, nothing stands in the way of an efficient workday
Job Requirements
- You have already gained some experience in sales or customer-facing roles (e.g., sales or telesales)
- You are service-oriented and have a strong interest in lending products
- You are an excellent communicator and convince customers with an open and professional manner on the phone
- You are reliable and demonstrate a committed work ethic
- You are eager to develop, highly motivated, and ready to start your career with us
- Ideally, you have completed commercial vocational training (e.g., a business apprenticeship)
Benefits
- Your motivation is rewarded: benefit from our salary model with uncapped commission!
- Internal career programs, training opportunities, and coaching support your professional development
- Work–life balance: enjoy the flexibility to work 100% remotely from anywhere in Germany
- Your onboarding is fully digital, and we will arrange straightforward delivery of the required equipment before your start date
- Enjoy 30 days of vacation; parents additionally benefit from 10 child-sick days on top of statutory entitlements
- For your physical and mental health, we offer partnerships with fitness providers
- We are committed to a diverse and inclusive workplace. As a team of more than 50 nationalities, we actively work to represent diversity across skills, ideas, and experiences
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