Title: Afternoon / Evening Call Center Representative Job Description: Travel Consultant | Customer Service & Call Center Role Location: Remote (U.S.-based) Schedule: Full-time | Second Shift After Training Travel Incorporated is seeking customer-focused, detail-oriented individuals to join our team as Travel Consultants. This is an excellent opportunity for candidates interested in travel, customer service, call center roles, and remote careers. If you enjoy helping people, solving problems, and working in a fast-paced environment, this role offers a strong entry point into the travel and hospitality industry. Why This Job is a Great Fit Paid Training + Career Development - 14-week paid training program (TI University) - Hybrid training structure: onsite (local candidates) or remote with 2 required weeks in Duluth, GA (travel covered) - Ongoing coaching, mentoring, and skill development Remote Work + Stability - Work-from-home position with company-provided equipment - Structured schedule and supportive team environment - Long-term career growth opportunities In-Demand Experience - Build skills in customer service, travel planning, client relations, and call center operations - Gain experience with booking systems, itinerary management, and client communication tools Key Responsibilities - Handle inbound calls and emails support in a high-volume call center environment - Provide travel planning assistance, including flights, hotels, and itineraries - Deliver excellent customer service by identifying client needs and offering tailored solutions - Assist with trip changes, cancellations, and problem resolution - Maintain accuracy with data entry, reservations, and booking details - Collaborate with internal teams to ensure seamless service delivery Required Skills & Qualifications - Experience in customer service, call center, hospitality, or client support preferred - Strong communication skills (phone, email, chat) - Ability to multitask and navigate multiple systems simultaneously - Comfortable working in a fast-paced, performance-driven environment - High attention to detail and strong organizational skills - Basic computer proficiency (CRM systems, booking tools, Microsoft Office, etc.) - High school diploma or equivalent Work Requirements - Fully remote (not mobile) — must have a dedicated home office workspace - Reliable high-speed internet required (no satellite or certain wireless providers such as Verizon and TMobile) - Training schedule: Monday–Friday, 8:00 AM–5:00 PM ET - Post-training schedule: Second shift (start times between 12:00–2:30 PM ET) - Travel to Duluth, GA 2–3 times per year for training and team meetings Benefits & Perks - Paid training and career development programs - Work-from-home flexibility - Supportive, team-oriented culture - Equipment provided - Travel expenses covered for required onsite training Apply Today – Start Your Remote Career in Travel Take the next step toward a career in travel, customer service, and remote call center support. Join Travel Incorporated and help clients plan seamless travel experiences. Apply now at travelinc.com This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry Connecting innovative technology with superior service to advance business travel This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry. Connecting innovative technology with superior service to advance business travel Job Details Job Family Operations Pay Type Hourly

Title: Billing Collection Representative Location: Akron United States Job Description: Full-time, 40 hours/week Monday-Friday 8am-4:30pm Remote (prefer candidates that live within commutable distance from Akron, Ohio) Summary: The Billing Collections Rep is responsible for resolving unpaid insurance accounts, by contacting insurance companies through various means to solicit payment for applicable patient encounters. Responsibilities: - Develops positive relationships with payer representatives in order to collect accounts timely. - Investigates pended claims to determine why claims were pended and resolve reasons for the pended scenario. - Identifies and resolves trends with pended claims, which includes appeals for untimely claim submission and resolving provider credentialing issues. - Accurately posts resolutions to accounts including updating and billing insurance and correct and repost. - Establishes and maintains provider manuals for assigned insurance carriers and subsequent plans. - Monitors physician's enrollment to not exceed timely filing requirements. - Other duties as required. Other information: Technical Expertise - Experience in processing and billing physician claims is required. - Experience in the technical aspects of billing and collections required. This includes CPT and ICD coding knowledge, understanding payer remittance coding/process and outcomes analysis/reporting. - Experience working with applicable management team members and clinic staff required. - Proficiency is the management of CMS formatted claims required. - Proficiency in MS Office [Outlook, Excel, Word]. Epic experience is preferred. Education and Experience - Education: High school diploma or equivalent is required. Bachelor's Degree is preferred. - Certification: Medical Billing Certificate is preferred. - Years of relevant experience: Minimum 1 year experience required. 5 years relevant experience preferred. - Years of experience supervising: None. Full Time FTE: 1.000000 Status: Remote

Title: Billing Collection Representative Location: Akron United States Job Description: Full-time, 40 hours/week Monday-Friday 8am-4:30pm Remote (prefer candidates that live within commutable distance from Akron, Ohio) Summary: The Billing Collections Rep is responsible for resolving unpaid insurance accounts, by contacting insurance companies through various means to solicit payment for applicable patient encounters. Responsibilities: - Develops positive relationships with payer representatives in order to collect accounts timely. - Investigates pended claims to determine why claims were pended and resolve reasons for the pended scenario. - Identifies and resolves trends with pended claims, which includes appeals for untimely claim submission and resolving provider credentialing issues. - Accurately posts resolutions to accounts including updating and billing insurance and correct and repost. - Establishes and maintains provider manuals for assigned insurance carriers and subsequent plans. - Monitors physician's enrollment to not exceed timely filing requirements. - Other duties as required. Other information: Technical Expertise - Experience in processing and billing physician claims is required. - Experience in the technical aspects of billing and collections required. This includes CPT and ICD coding knowledge, understanding payer remittance coding/process and outcomes analysis/reporting. - Experience working with applicable management team members and clinic staff required. - Proficiency is the management of CMS formatted claims required. - Proficiency in MS Office [Outlook, Excel, Word]. Epic experience is preferred. Education and Experience - Education: High school diploma or equivalent is required. Bachelor's Degree is preferred. - Certification: Medical Billing Certificate is preferred. - Years of relevant experience: Minimum 1 year experience required. 5 years relevant experience preferred. - Years of experience supervising: None. Full Time FTE: 1.000000 Status: Remote

Title: DME Specialist - Overlake Sleep Center (Full-time/Days) locations Bellevue, WA time type Full time job requisition id R-9990 Pay range: Hourly $23.99 - $35.99 The DME department joined Overlake Medical Clinics in 2020 and has been growing ever since. We are located inside the Sleep Clinic and work together with the clinic staff and providers. We are seeking an individual with excellent customer service skills who can work independently and be a team player. We handle the full revenue cycle. We work incoming referrals all the way to through posting the final payment on a patient’s account. Responsibilities include: maintaining and scanning records in patient accounts, discussing benefits and scheduling patient appointments for CPAP/BIPAP setups and mask fittings, adding equipment to orders to ensure proper charges are billed to insurance, contacting insurance companies to verify patient benefits, and obtaining authorizations for equipment when needed, go over billing guidelines with patients and provide their estimated out of pocket cost, cleaning and inspecting equipment that has been returned, assisting with patient walk-ins for scheduling and supply requests, communicate professionally and effectively both verbally and in writing while helping patients and other clinical staff, adhering to and demonstrating Overlake’s principles and core values and other duties as needed. Full-time / 40 hours per week Monday - Friday / 8a - 5pm Hybrid-Remote after 90 day training period/ Three (3) in office days per week are required Qualifications: - High school diploma or GED required. - Minimum two (2) years of administrative experience in a clinic/medical facility required. - Experience in medical insurance for payers or government programs is preferred. - Sleep-focused DME equipment experience preferred. - EPIC and/or Brightree system experience preferred. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. - Local, visible leaders who care about you. - A values-based work environment. - Medical insurance premiums as low as $0 per month. - Many Overlake services covered at 100%. - Tuition reimbursement up to $10,000 per year. - Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. - Pre-tax and Roth after tax retirement savings plans. - An expanded Employee Assistance Program. - A caregiver support program to help with everything from childcare to eldercare. - Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity.