Title: Technical Program Manager, AI & Platform Enablement Location: Chicago United States Full-Time Hybrid Job Description: About the American College of Surgeons The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 90,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org. Our Mission The American College of Surgeons is dedicated to improving the care of the surgical patient and safeguarding standards of care in an optimal and ethical practice environment. Our Vision To create a healthcare landscape where surgeons thrive and every patient has access to and benefits from the highest standards of surgical care, driven by innovation, education, leadership, and trust. Summary: The Technical Program Manager, AI & Platform Enablement is responsible for coordinating and governing the delivery of AI and automation initiatives across the American College of Surgeons. This role ensures that interconnected initiatives progress in a coordinated, transparent, and risk-aware manner while preserving flexibility and momentum. This role focuses on enterprise-level coordination, dependency management, and executive visibility as well as ensures the day-to-day work gets done. The Technical Program Manager partners closely with product, platform, security, data, and vendor teams to support disciplined delivery and informed decision-making. This exempt position will report to the Senior Manager, IT Strategic Projects in the Division of Information Technology. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote. The anticipated salary range for this position is $120,000 - $140,000 (commensurate with related experience). Key Responsibilities: Program & Portfolio Coordination - Coordinate delivery across AI, platform, data, security, and vendor teams. - Manage dependencies, sequencing, and capacity across a portfolio of initiatives. - Support execution of the AI and platform roadmap in partnership with product leadership. Risk Management & Governance - Identify, assess, and actively manage delivery, security, privacy, and compliance risks. - Ensure governance checkpoints are embedded without unnecessary process overhead. - Partner with Legal, Security, and Compliance teams to support responsible delivery. Executive Visibility & Decision Support - Establish and manage a reporting framework for AI initiatives across the organization, ensuring consistent tracking of adoption, outcomes, and risks, and delivering actionable insights to the Executive Steering Committee. - Provide clear, outcome-focused reporting to IT and executive leadership. - Surface risks, trade-offs, and decision points in a timely manner. - Support portfolio planning, funding alignment, and long-range delivery planning. Additional Responsibilities - Facilitate cross-functional communication and alignment. - Support continuous improvement of delivery and governance practices. - Perform other duties as assigned. Required Education and/or Experience: - Bachelor’s degree or higher from an accredited college or university is required. Degrees in IT, Computer Science, Business Operations, Engineering, or related analytical discipline are preferred. - At least 5-7+ years of experience in program or portfolio management, managing multiple interconnected issues and enterprise-scale technology initiatives, is strongly preferred. - Experience using AI tools is required. - Ability to identify and mitigate delivery, security, and compliance risks. - Strong executive communication skills, including the ability to translate complex information into clear, decision-ready insights. - Ability to drive stakeholder alignment across teams without direct authority. Comprehensive Benefits: We’re committed to attracting and retaining top talent via valuable benefits! - Vacation, personal, and sick hours including 13 paid holidays per year - Tuition Reimbursement - Medical—comprehensive coverage through BlueCross BlueShield - Dental, Vision, and Prescription drug program - 403(b) Matching Program - Pension Plan - Flexible Spending Medical/Dependent Care - Employee Assistance Program - Short Term/Long Term Disability - Life Insurance - Domestic Partner Coverage Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Role Description - Design, develop, and implement scalable AI-driven applications across both front-end and back-end technologies. - Collaborate with cross-functional teams to define, design, and ship new features while ensuring high-performance and responsiveness of applications. - Lead technical discussions and mentor junior engineers, fostering an environment of accountability, challenge, and commitment. - Conduct thorough code reviews, ensuring adherence to best practices and industry standards in software development. - Stay updated with the latest industry trends and advancements in AI technology to drive innovation within the company. Qualifications - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - At least 5 years of experience in full-stack development, with a focus on AI technologies. - Proficiency in programming languages such as Python, JavaScript, and frameworks like React and Node.js. - Strong understanding of machine learning algorithms and experience with AI tools and platforms such as TensorFlow or PyTorch. - Excellent problem-solving skills and the ability to work collaboratively in a fast-paced, innovative environment.

• Lead development of AI-driven solutions including but not limited to: Designing RAG models, agent workflows, and multi-step reasoning models. • Build agentic automation solutions to streamline IT business processes. • Unstructured data analysis. • Integrating ML/GenAI models and LLM orchestration into end-user AI applications. • Conduct research and stay updated with the latest advancements in AI technologies. • Translate AI research into business solutions. • Lead and contribute to AI engineering projects from ideation through implementation, ensuring solutions are robust, scalable, and aligned with organizational priorities. • Work closely with colleagues in data engineering, ML engineering, data science, analytics, GenAI, and business stakeholders to deliver integrated solutions and drive project success. • Apply best practices in data preparation, feature engineering, model selection, validation, and deployment. • Stay current with advancements in ML, GenAI, and analytics. • Translate complex AI engineering concepts into actionable insights for business partners, supporting decision-making and measurable outcomes. • Share knowledge with peers, contribute to team learning, and seek opportunities for professional growth.

• Own the technical direction of CTM's shared AI/ML platform • Lead the engineering function across the CTM Intelligence Pillar • Hire well into gaps in the pillar • Create the conditions for the team to do its best work • Co-lead the internal AI Guild to build AI/ML capability across CTM’s engineering organisation