Radiology Imaging Support Intermediate - Pennsylvania residents Work from Home time type Full time Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40   Job Summary: In a 24/7/365 environment, the Radiology Informatics Support Team members provides professional remote and customer-facing technical and operational support and solutions to customers within and outside of Radiology. Services include creation of imaging media, imaging record electronic transfer, electronic health record documentation and review, user technical support, problem documentation and resolution management, ticket routing & management, customer communication, radiology information system (RIS) and picture archiving and communication system (PACS) tier 1 support, project participation, RIS/PACS error resolution and basic archive corrections.   Job Duties: - Assists to train new associates - Works with Supervisor participating, representing, and implementing department projects - Manages and promptly fulfills and facilitates imaging discs and electronic image sharing requests - Communicates with patients and external providers offices - Complies with all HIPAA guidelines for fulfilling standard, complex, and legal radiology requests - Excels in programs required for daily workflows and serves as a subject matter expert for Associates - Utilizes electronic health records to verify and document patient and radiology information - Utilizes multiple imaging platforms to import and export medical images - Coordinates with outside facilities to establish relationships for electronic transfers of images - Serves as a liaison to resolve unread studies - Works professionally to communicate between patients, providers, radiologists, technologists, and contracted teleradiology - Collaborates closely with Radiology Information System Analyst team and escalates issues for timely resolution - Monitors worklists and reports to ensure timely electronic validation of completion of imaging exams; follows up with technologists or radiologists as applicable - Sends basic level images to contracted teleradiology services for interpretation and monitors for completion of reports - Ensures strict adherence to established workflow to ensure required turnaround times and work productivity measures are met - Knowledge of Mediawriter hardware to successfully preform regulatory maintenance as scheduled Position Details: Education High School Diploma or Equivalent (GED)- (Required)   Experience: Minimum of 3 years-Related work experience (Required) Certification(s) and License(s):   Skills: Computer Literacy, Computer Software Industry, Customer Service, Interpersonal Communication, Problem Solving, Radiology, Teamwork, Technical Skills, Working Independently

Role Description We are seeking a detail-oriented and organized Travel Booking Coordinator to assist with planning and coordinating travel arrangements for clients. This fully remote opportunity is ideal for individuals who enjoy organization, working independently, and helping others create seamless travel experiences. In this role, you will use company-provided systems, tools, and training to manage bookings, organize travel details, and support clients throughout the planning process. - Coordinate and manage travel bookings including accommodations, transportation, and activities - Organize travel details such as dates, confirmations, and itineraries - Communicate with clients to gather preferences and provide updates - Maintain accurate records using company systems and tools - Ensure all travel arrangements are handled efficiently and professionally Qualifications - Strong organizational and time management skills - High attention to detail - Excellent communication and customer service abilities - Self-motivated and comfortable working independently - Ability to learn new systems and follow structured processes - No prior experience required (training provided) Benefits - Fully remote work environment - Flexible scheduling options - Comprehensive training and ongoing support - Performance-based income potential - Opportunities for growth and advancement

• Handle customer interactions across multiple platforms • Support sales growth and act as a brand representative in communications • Provide pre-sales support including responding to product inquiries • Deliver post-sales support managing order issues • Manage multi-channel communication including email and calls

• Lead and coach a customer service team to meet quality and productivity goals • Support staff with system and telephony issues • Monitor performance and conduct monthly 1:1s • Resolve and escalate issues that affect operations or client satisfaction • Ensure HIPAA and compliance adherence • Partner with internal departments and clients to ensure top-tier service