• Leads the design of professional learning (PL) experiences that are research-driven and scalable • Translates complex research and district data into multi-year learning arcs that equip educators and leaders to improve student math outcomes and identity development • Defines and leads the vision for multi-year professional learning across districts, grades, and schools • Anticipates opportunities for alignment across functions and intervenes early to maintain system-wide coherence • Collaborates proactively with internal teams to ensure implementation decisions support organizational strategy and long-term student outcomes • Ensures tools, frameworks, and session designs are coherent, research-informed, and implementable across diverse contexts • Guides Director-level designers in making design decisions and navigating ambiguity across multiple teams • Leads the translation of cutting-edge research into system-level design decisions • Defines and tracks multi-horizon success metrics: immediate session-level outcomes, short-term teacher/leader practice changes, annual growth, and multi-year system-wide impact

Role Description As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. The Executive Director, CMS is responsible for establishing the Centers for Medicare & Medicaid Services (CMS) - a federal agency within the Department of Health and Human Services - as a strategically managed enterprise account for Boehringer. In this role, the incumbent leads the development and execution of a comprehensive CMS account strategy that incorporates policy insights, reimbursement dynamics, and stakeholder engagement to inform portfolio‑level access decisions. The Executive Director ensures CMS priorities, timelines, and expectations are proactively understood, anticipated, and integrated across the organization to mitigate financial risk and maximize long‑term portfolio performance across Medicare and Medicaid. This role also ensures that CMS policy direction, stakeholder dynamics, and implementation timelines are continuously assessed and translated into actionable, portfolio‑wide strategies through close collaboration with Value & Access, Public and Government Affairs, Healthcare Affairs, and Commercial leadership. Qualifications - Bachelor's Degree required - MBA/Graduate Degree in Health Care Management, Public Policy or other relevant certification preferred - Minimum of 12 years of successful experience in policy, payer/government relations, large account management within the pharmaceutical payer/policy environment, or relevant experience with a U.S. payer/PBM. - Direct customer experience, consulting experience, and/or prior employment with CMS. - Strong strategic business acumen with extensive knowledge of the U.S. public and private payer landscape, the impact of healthcare reform (e.g., IRA), and the U.S. drug distribution channel. - Proven negotiation skills, including the ability to navigate complex agreements and resolve potential disputes. - Exceptional interpersonal and communication capabilities, with demonstrated ability to build relationships and influence key decision-makers. - Advanced analytical, problem‑solving, written, and verbal communication skills. - Develops long‑term, enterprise‑level account strategies that reflect industry complexity and evolving customer priorities. - Demonstrates strong executive presence in high‑stakes internal and external engagements. - Expands and leverages a broad stakeholder network, fostering connections that advance customer and enterprise needs. - Aligns plans with strategic priorities to support organizational goals while mitigating risks and maximizing value for Boehringer. - Creates win‑win solutions during challenging discussions and negotiations. - Facilitates open, transparent dialogue on customer needs and priorities among diverse internal and external stakeholders. Requirements - Must be legally authorized to work in the United States without restriction. - Must be willing to take a drug test and post-offer physical (if required). - Must be 18 years of age or older. Benefits - The base salary range for this position is $250,000 and $394,000. - The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements. - We continually review market data and may adjust salary ranges as needed in the future. - Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a transformational Senior Director to serve as the general manager of our post-sales organization across the Americas. This is a rare opportunity to own the full customer lifecycle from implementation through expansion - leading a unified organization spanning Customer Success, Professional Services, and Support Services for a rapidly growing SW/AI company. This leader will be the single accountable executive for customer outcomes, services growth, and AI adoption at scale. You will operate with significant autonomy and influence, partnering closely with Sales, Product, and the Global COO to shape how our customers realize value and how we evolve our business model. What You'll Own: Customer Success - Own GRR and net retention as primary accountability metrics, driving proactive risk management and expansion motions - Build and scale high-touch and tech-touch CS coverage models tuned to customer segment and consumption behavior - Establish executive-level relationships with strategic accounts, serving as the escalation point and trusted advisor - Drive software adoption programs that convert license entitlement into measurable business outcomes Professional Services - Oversee the delivery and commercial performance of professional services, including services revenue and margin targets - Build a services attach motion that accelerates time-to-value and deepens platform dependency - Partner with pre-sales to position services offerings that accelerate deal velocity and reduce implementation risk - Develop repeatable delivery frameworks and accelerators that support scale without proportional headcount growth Support Services - Lead a high-performing support organization accountable for NPS and customer satisfaction across all support tiers - Drive continuous improvement in case deflection, resolution velocity, and self-service adoption - Ensure support capacity, tooling, and coverage models align with customer entitlement and segment expectations AI Consumption & Commercial Model - Own AI Consumption as a strategic KPI - partnering with Product and CS to design adoption journeys that drive measurable consumption growth - Develop frameworks that translate AI capability into customer value narratives and expansion opportunities - Partner with Sales leadership and Finance to align post-sales incentives with Net New ACV and consumption revenue targets - Lead the CEG organization's transition to consumption-based success metrics and motion design Qualifications Experience - 15+ years in post-sales leadership with at least 5 years managing multi-functional teams (CS, PS, and/or Support) at a SaaS or enterprise software company - Demonstrated track record of owning GRR, NPS, and services revenue simultaneously - not just one function - Experience navigating a transition from traditional SaaS to consumption or usage-based revenue models strongly preferred - Proven ability to lead organizations of 50+ across geographically distributed teams - Background working with AI/ML platform products or driving AI adoption programs a significant differentiator Leadership & Operating Style - General manager mindset - you think in P&L terms, not just headcount and customer health scores - Builder of operating systems: you create frameworks, forums, and feedback loops that scale beyond your direct involvement - Data-driven and commercially sharp - equally comfortable in a QBR with a strategic customer and a revenue review with your CFO - Executive presence with the ability to influence peers in Sales, Product, and Finance without formal authority - High accountability culture - you set bold targets, hold the team to them, and create an environment where performance is celebrated and gaps are addressed directly What Sets You Apart - You have built or redesigned a post-sales organization - not just inherited and maintained one - You can speak fluently to AI business outcomes, not just AI product features - You have personally led through a commercial model transition and know what breaks when the incentive structure changes - You have a point of view on the future of post-sales and can articulate it compellingly to a board, a customer, and a frontline team Education - Relevant Bachelor's degree, MBA or advanced work experience is acceptable. FD21 For positions in this location, we offer a base pay of $185,200 - $333,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description What's it like working for a company where you are treated as more than a number? Empowering. Joining our Information Technology team means you are the backbone behind managing all the technology aspects for multiple contracts and programs that help keep nations safe. With the diversity of our offerings and work, you'll get to take on new challenges while your career reaches new heights. BAE Systems, Inc. is looking for an experienced and results-driven Director, IT Project Delivery & Planning, to join our team. This role will report into our IT Program Management Office and oversee the execution of internal IT projects and programs, ensuring effective delivery while adhering to BAE Systems LifeCycle Management best practices. The leader will also lead PMO operational excellence activities, overseeing business operations and facilitating cross-functional communication and reporting within the PMO. As a Director within the PMO team, you will play a critical role in leading and managing project managers and teams, while driving project delivery excellence, and fostering a culture of ownership and transparency across boundaries. Primary Duties and Responsibilities Project and Program Delivery: - Lead the delivery of enterprise IT Operations projects, ensuring quality delivery of internal investments. - Ensure projects follow established practices for successful project lifecycle management, leveraging the BAE LifeCycle Management framework. - Provide guidance and oversight to project manager & scheduling team to ensure effective project delivery. Project Manager Development and Leadership: - Build and mature project managers' capabilities through targeted coaching, mentorship, and development in execution excellence and leadership. - Coach team members across IT to drive execution across multiple concurrent initiatives, managing dependencies, risks, and delivery milestones. IT Project Delivery & Planning Management: - Manage the day-to-day operations, ensuring effective coordination and communication across teams. - Acts as a liaison between leadership and teams to ensure business objectives are prioritized and executed. - Supports senior leadership with decision-making, meeting preparation, and special initiatives. - Identifies bottlenecks and streamlines workflows to enhance organizational efficiency. - Develop and maintain processes, procedures, and tools to ensure effective project delivery. Cross-Functional Collaboration and Communication: - Facilitate cross-functional communication and collaboration across IT Operations teams, stakeholders, and senior leadership. - Ensure effective information flow and issue escalation across teams and levels of management. Agile Transformation and Innovation: - Support the adoption of Agile practices across IT Operations product teams, coaching program and delivery teams on applying Agile principles within a structured, hybrid program management environment. - Guide teams in balancing Agile ways of working with governance, planning, and delivery commitments. Governance and Oversight: - Provide oversight and support to IT Operations teams to ensure consistent, high-quality program delivery across all initiatives. - Identify and mitigate risks, issues, and dependencies, and develop plans to address them. Leadership and Performance: - Foster a culture of ownership, transparency, and results-driven performance across IT Operations teams. - Develop and implement performance metrics and dashboards to measure Project Delivery effectiveness. Required Education, Experience, & Skills Key Job RequirementsProblem Solving: Requires advanced conceptual thinking in complex and/or complex new situations. Nature of Impact: Impacts quality, timeliness of results, planning and revenues or budget. Area of Impact: Enterprise wide. Interpersonal Skills: Skilled communicator who influences and shapes the image of a complex Program, Business Area, Sector or Enterprise wide. Negotiation Skills: Negotiates mainly internally, at higher levels, and occasionally with external relationships. Project Management: Project/Program Manager on large, complex projects or Program Manager on medium size programs ($25 to $75M in revenue), responsible for oversight of team and budget. Generally completed in 1 to 2 years. Min. Education: Bachelor's Degree. Pref. Education: Master's Degree preferred. Licenses/Cert.: Project Management Professional (PMP) Min. Experience: More than 12+ years of relevant work experience. Pref. Experience: More than 15+ years relevant management experience preferred. Min. Knowledge, Skills & Abilities: - Proven track record of delivering projects and programs. - Strong leadership and management skills, with experience managing project managers and teams. - Excellent communication, collaboration, and stakeholder management skills. - Strong analytical and problem-solving skills, with ability to interpret data and inform decisions. - Experience with Agile, Waterfall, and Hybrid project management methodologies. Preferred Education, Experience, & Skills IT Service management, product management, hybrid project management methodologies, SDLC, Agile and ITIL certification, ServiceNow SPM. Pay Information Full-Time Salary Range: $153377 - $260743 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems, Inc. BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.