• Serve as the primary relationship owner for assigned BFSI and Healthcare accounts • Build and maintain strong executive-level relationships with client stakeholders • Act as a trusted advisor by understanding client business goals, regulatory environments, and operational challenges • Proactively manage client satisfaction, escalations, and risk mitigation • Lead QBRs, executive reviews, and strategic planning sessions • Own revenue retention, expansion, and margin performance for assigned accounts • Identify and drive upsell and cross-sell opportunities • Partner with Sales, Solutions, and Operations to shape proposals, pricing, and commercial models • Support renewals, expansions, and RFP responses for existing clients • Develop multi-year account growth plans aligned to client strategy • Partner with Delivery leadership to ensure SLA attainment, quality performance, and operational excellence • Monitor account financials including revenue, margin, staffing, and productivity • Ensure contract compliance and alignment to commercial terms • Translate operational performance into business value for the client • Act as the internal "quarterback" for the account, aligning stakeholders across: Operations & Delivery, Workforce Management, Quality & Training, Technology & Automation, Finance & Legal • Drive accountability and execution across internal teams • Maintain deep understanding of BFSI and Healthcare domains, including regulatory requirements, compliance standards, and industry trends • Bring forward innovation ideas including process optimization, automation, AI-enabled solutions, and digital CX enhancements • Anticipate client needs and proactively recommend solutions

• Lead commercial relationships and business performance with major national and regional grocery retailers and distributors. • Own and manage relationships with major grocery retailers and key distributors. • Lead joint business planning, including promotional strategy, category growth initiatives, and quarterly business reviews. • Negotiate assortment, pricing, promotions, and trade terms to drive growth. • Analyze syndicated and retailer data to inform strategy, forecasting, and business performance. • Ability to travel up to 30% to customer headquarters, key markets, and industry trade shows.

• Develop and execute a territory business plan to drive Flyrcado market share growth, partnering with Hospitals, Imaging Centers, Cardiac Centers, Mobile Imaging, DOD, and VA facilities to offer Flyrcado. • Achieve the quarterly and yearly Operating Plan for the territory, customer satisfaction, and retention. • Understand product differentiators and position Flyrcado as the product of choice through high clinical acumen and routine use of Marketing Assets and Education Programs to create awareness of Flyrcado. • Be a trusted advisor to Imaging Centers and Cardiologists by deepening your understanding of their goals, equipment, and workflow. • Identify the top referring Cardiologists, create relationships, and appropriately impact the decision-making criteria to help increase awareness and utilization of Flyrcado. • Monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts; prioritize customers and assign responsibilities. • Collaborate with market access support teams to optimize payor contract implementation and satisfaction across imaging centers and hospitals. • Monitor territory plan performance and results and collaborate on next action steps with cross-functional internal and external partners. • Providing pricing strategy, price negotiation, and contract management and ensuring pricing compliance for segment opportunities. • Forecasting orders and sales of assigned territory and submitting weekly progress reports.

• Accountable for annual achievement of Sales and Revenue Operating Plan targets for assigned territory • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities • Manage install base and drive lifecycle management • Cultivating, leveraging, and developing long-term customer relationships, including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs • Track and communicate market trends to/from the field including competitor data and develop and lead effective counterstrategies • Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process • Maintain up to date detailed knowledge of customer products and services • Prospect for new customers and business in addition to growing and maintaining our existing customer portfolio