OpenLoop Health logo
OpenLoop Health

OpenLoop Health is a healthcare technology startup whose services are used by companies that provide telehealth delivery across all 50 states. In past hiring, the award-winning hea

Provider Experience Specialist

Location

United States

Posted

39 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Provider Experience Specialist

OpenLoop Health

Role Description OpenLoop is looking for a Provider Experience Specialist to join our team remotely. In this role, you will serve as the primary point of contact for providers during onboarding and their first weeks with OpenLoop. You will be responsible for delivering a seamless, supportive, and engaging onboarding experience, ensuring providers feel confident, connected, and fully prepared for clinical success. Your work will directly impact provider readiness, satisfaction, and retention. - Serve as the primary point of contact for providers throughout onboarding and their early weeks, building trust and ensuring a positive experience. - Coordinate onboarding logistics, including scheduling and rescheduling sessions, to maintain provider progress from offer acceptance through initial clinical shifts. - Ensure providers are fully prepared for their first shifts by confirming system access, credentialing, and clinical readiness. - Conduct weekly check-ins during the first 4–6 weeks to support engagement, answer questions, and proactively address concerns. - Partner cross-functionally with Recruitment, Medical Operations, Practice Management, and IT to drive onboarding completion and resolve issues efficiently. - Facilitate and track provider cross-training opportunities to expand readiness and utilization. - Collect and analyze provider feedback from surveys and direct interactions to identify trends and improvement opportunities. - Identify process gaps, recommend improvements, and escalate concerns as appropriate. - Maintain accurate documentation of provider progress, communications, and onboarding milestones. - Manage complex onboarding scenarios and resolve non-routine issues with minimal oversight. - Provide guidance and support to junior team members as needed. - Other duties as assigned. Qualifications - 2–4 years of experience in provider relations, onboarding, customer success, or a related field (healthcare preferred). - Strong communication and interpersonal skills with the ability to build trust and rapport quickly. - Highly organized and proactive, with the ability to manage multiple provider relationships simultaneously. - Confident facilitating live sessions and leading group discussions. - Demonstrated ability to handle complex or non-routine issues and drive resolution independently. - Skilled at identifying patterns, surfacing insights, and recommending process improvements. - Passionate about improving the provider experience and delivering high-quality support. Benefits - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more Company Description We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

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Medtronic logo

Affera Mapping Specialist

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Title: Affera Mapping Specialist CAS -Philly/ North NJ Location: Philadelphia, Pennsylvania, United States of America Job Description: We anticipate the application window for this opening will close on - 29 May 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Join Medtronic as an Affera Mapping Specialist and be at the forefront of transforming lives through advanced medical technology! In this dynamic role, you’ll work alongside a collaborative team of clinicians, engineers, physicians, and innovators to execute mapping solutions for cardiac and other electrophysiological systems. By blending technical expertise with a passion for improving patient outcomes, you'll have the opportunity to impact global healthcare directly. 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Latin America (LATAM)
Job Closed

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