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BECU logo
BECU

Insured by NCUA | Equal Housing Opportunity Lender

Senior Manager, Operational Risk & Controls

RiskRiskFull TimeRemoteSeniorTeam 1,001-5,000Since 1935H1B SponsorCompany SiteLinkedIn

Location

California + 4 moreAll locations: California | Idaho | South Carolina | Texas | Washington

Posted

29 days ago

Salary

$150.8K - $184.2K / year

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglishPMP

Job Description

Senior Manager, Operational Risk & Controls

BECU

• Serve as the primary First Line of Defense Operational Risk leader for MDX, providing clear governance, oversight, monitoring, and reporting across all business activities • Establish and lead the Operational Risk & Controls function, designing frameworks, standards, and practices that align with enterprise risk programs and support future scale • Lead, coach, and develop a team of risk and control professionals through clear objectives, ongoing feedback, and meaningful growth opportunities, while conducting timely performance evaluations • Drive consistent execution of risk assessments, including RCSAs, incident management, issue management, and process-level risk oversight • Oversee control writing, control design, and maintenance of the Process Risk & Control Inventory (PRCI), ensuring accuracy, completeness, and alignment to enterprise standards • Ensure business-owned PRCIs are effectively designed, mapped to risks and processes, and tested in accordance with enterprise and regulatory expectations • Partner with Technology and Enterprise Risk to design, implement, and mature manual, semi-automated, and fully automated controls that improve efficiency, accuracy, and sustainability • Lead control health evaluations, performance monitoring, rationalization efforts, and ongoing improvement of control effectiveness • Oversee issue identification, remediation planning, and execution for control gaps, audit findings, and regulatory issues • Own audit and exam preparedness, support regulatory interactions, and manage findings through resolution • Assist in the development and delivery of dashboards, metrics, and reporting that provide senior leadership with transparent insights into emerging risks, control health, and operational performance • Integrate risk considerations into strategic planning, change management, and new product or process initiatives in collaboration with senior leaders • Partner with Operations, Marketing, Digital, Data, Product, Technology, and Enterprise Risk to embed risk awareness and enable operational excellence • Act as both a builder and teacher by upskilling the organization, fostering accountability, transparency, and a strong risk-aware culture • Identify systemic and emerging risks, ensuring timely escalation and visibility aligned with organizational risk appetite

Job Requirements

  • Bachelor’s degree in business, finance, risk management, operations, or equivalent work experience
  • 5-7 years of experience in operational risk management, internal controls, First Line of Defense oversight, or audit roles
  • 3 years of people leader experience
  • Previous experience working in financial services or credit unions
  • Advanced degree, MBA, or relevant professional certification such as CRISC, CRCM, CISA, PMP, or Six Sigma (desired)
  • Demonstrated experience designing, executing, and/or automating operational controls (desired)
  • Advanced understanding of risk frameworks, including RCSA, incident management, issue management, and controls testing (desired)
  • Familiarity with PRCI frameworks and enterprise control management systems (desired)
  • Experience partnering with technology teams to design and implement control automation solutions (desired)
  • Previous experience identifying complex processes, identifying risks, and delivering clear, actionable recommendations (desired)
  • Excellent communication and influencing skills with the ability to engage and challenge stakeholders at all levels (desired)
  • Demonstrated people leadership capabilities, including team management and cross-functional leadership (desired)
  • Strategic thinking, sound judgment, and a risk mindset that balances innovation with effective risk mitigation (desired)

Benefits

  • 401(k) Company Match (up to 3%)
  • 4% annual contribution to your 401(k) by BECU
  • Medical, Dental and Vision (family contributions as well)
  • PTO Program + Exchange Program
  • Tuition Reimbursement Program
  • BECU Cares volunteer time off + donation match

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