• The industry subject matter expert (iSME) for United States Banking is responsible for supporting the sales team by providing industry expertise and insights initially focused on the regulatory change management and expanding into the compliance suite with CRA and our WIZ platform. • This is a quota carrying sales role requiring industry knowledge, sales acumen, and the ability to create buyer urgency through workflow analysis and business case creation. • The iSME collaborates closely with Compliance Solutions (CS) Sales Leadership & Account Executives to engage with prospects or customers across the United States Banking industry. • Their primary responsibilities include uncovering opportunities, engaging in executive level meetings to build or establish Wolters Kluwer credibility, participating in Win Labs, supporting deal strategy, advancing opportunities, and engaging in sales conversations throughout the life cycle of a sale. • The iSME also provides industry-facing thought leadership (Conference panels, whitepapers, webinars, etc.) as well as market feedback to our internal partners in product, pricing, product strategy, marketing, and others needing industry sales insights. • They work to ensure effective qualitative and quantitative communication of Wolters Kluwer's value to customers and identify additional opportunities.

• Actively seek to develop and expand your territory via your management and selling skills. • Plan and execute work to achieve or exceed sales targets. • Be the product expert and provide education and training effectively to all clinical end users and hospital staff for your assigned territory. • Gather market intelligence (product, price, promotion, discount etc.) by observation, discussion, or research, and seek to develop new business opportunities. • Work individually and as part of the wider team to establish and foster strong relationships with key opinion leaders. • Ensure timely follow-up and prompt resolution to customer/patient technical and product issues, including after-hours support when needed.

• Solicit orders, selling Medtronic Spinal products assigned and representing the company • Maintain, manage and track Consignments and Loaner inventory • Keep non usage and flight usage to a minimum level • Territory case coverage • Manage accounts in assigned territory • Prepare and submit call reports as required by the District Sales Manager • Maintain up-to-date customer record books and other records • Aggressively solicit orders from present and prospective customers • Seek new customers and formulate plans for action • Resolve customer complaints • Recommend additions/changes to products • Complete all required product and sales related training curriculum • Meet or exceed sales quota and total company market share • Attend sales meetings, training programs and conventions as directed • Identify selling opportunities and work closely with the sales representative

• Lead sales for Superficial Venous Intervention (SVI) products • Develop and execute accurate and on-going sales plan • Train medical staff on products and procedures • Identify opportunities within customer base to drive business growth • Manage expenses to drive business growth • Ensure maximum coverage of all accounts within territory