• Apply a strong theoretical knowledge base to set and achieve goals through independent and influential work. • Demonstrate specific functional expertise, typically gained through experience and formal education. • Provide advanced technical leadership and guidance as a project manager, leveraging extensive technical expertise. • Manage the entire life cycle of a technology/digital product, including purpose, definition, design, planning, development, prototyping, and testing. • Apply design thinking techniques, such as user stories, wireframing, and prototyping, to define product features. • Develop the product roadmap based on effort sizing and overall value to the business. • Frequently engage with development teams and business stakeholders for sprint reviews and feedback sessions. • Collaborate closely with cross-functional teams to ensure alignment with product development goals. • Utilize team scrum/agile development techniques, including continuous delivery and field trials. • Leverage tools for team collaboration, product testing, issue tracking, and backlog management.

• Own and articulate the product vision and multi‑quarter roadmap for medical authorization and interoperability capabilities, aligned to clinical operations, regulatory requirements, and organizational strategy • Serve as a strategic liaison between clinical stakeholders, compliance partners, technical teams, platform users, and external entities (e.g., payers, clearinghouses, vendors) • Ensure all solutions support regulatory and contractual requirements related to medical authorizations • Define product outcomes and success metrics focused on authorization turnaround time, data accuracy, compliance adherence, and provider experience • Lead discovery and analysis of complex clinical and administrative workflows to identify opportunities to reduce friction, improve automation, and minimize authorization risk • Partner closely with Product Owners and Agile teams to translate regulatory and clinical requirements into clear intent, priorities, and delivery tradeoffs • Influence system design and integration patterns to support standards‑based data exchange • Coordinate across clinical, operational, legal, and compliance teams to ensure shared understanding of requirements, dependencies, and implementation readiness • Collaborate with external vendors and platform partners to align on roadmap commitments, compliance expectations, and integration milestones • Communicate product status, regulatory risks, and strategic tradeoffs clearly to senior leadership and cross‑functional stakeholders • Proactively identify, escalate, and drive resolution of compliance gaps, operational risks, and cross‑system dependencies impacting medical authorization outcomes

• Strategic AI Roadmap Development: Define and champion the long-term AI product vision and roadmap, aligning closely with the overall company strategy and identifying high-value extensible AI opportunities within the insurance domain. • Business Case & Value Realization : Lead the development of compelling business cases for new AI initiatives, ensuring there is value forecasting, ROI analysis, and defining clear success metrics. Continuously monitor and report on the realized value of deployed AI solutions • Discovery & Innovation Leadership: Conduct deep-dive market research, competitive analysis, and stakeholder interviews to uncover unmet needs and pain points that can be solved through process optimization and AI. Proactively identify emerging AI technologies and trends relevant to the insurance industry. • AI Use Case Shepherding & Governance: Guide high-priority AI use cases through the entire lifecycle, from ideation and proof-of-concept through to scaling and operationalization. Champion and enforce the AI stage-gate process, ensuring governance, compliance, and ethical AI principles are embedded at every step. • Cross-Functional Product Leadership: Act as the primary product leader for a portfolio of strategic AI initiatives. This includes defining and prioritizing features, managing various backlogs, and prioritizing features based on business value and technical feasibility. • Stakeholder Management & Influence: Build strong relationships and influence across all levels of the organization, from front-line advocates to executive leadership. Translate complex AI concepts into clear and concise business language and compelling narratives for diverse audiences. • Collaboration with Technical Teams: Partner closely with data scientists, machine learning engineers, and IT teams to translate business requirements into technical specifications, ensuring scalable, robust, and performant AI solutions. • Operationalization & Adoption: Collaborate with operational teams to ensure smooth deployment, effective user training, and high adoption rates of AI solutions. Address operational challenges and drive continuous improvement post launch.

• responsible for end to end ownership of Stars focused product capabilities that deliver sustained improvement in Medicare Advantage Star Ratings and measurable gains in member health outcomes • own the strategy, roadmap, delivery, and performance of Stars aligned products and solutions designed to close gaps in care, improve member experience, and enable consistent, scalable Stars performance across contracts • operate as a single threaded product owner with accountability from concept through value realization, aligning enterprise stakeholders and ensuring solutions are delivered, adopted, and optimized to drive durable Stars results • develop, own, and continuously evolve the Stars product vision and roadmap, ensuring alignment with enterprise Stars strategy, regulatory requirements, and long‑term performance goals • translate Stars performance gaps (HEDIS, CAHPS, HOS, Part D, Improvement) into differentiated, member‑centric product capabilities that address root causes—not short‑term fixes • own end‑to‑end product accountability , including discovery, prioritization, delivery, adoption, optimization, and realized Stars impact • lead cross‑functional teams across Product, Technology, Clinical, Quality, Growth, Compliance, and Operations to deliver Stars‑aligned capabilities at scale • ensure clear articulation of product vision, priorities, and success metrics to create alignment and momentum across stakeholders • analyze Stars performance data, market trends, and member sub‑population insights to inform product decisions and prioritize investments • define and monitor product‑level KPIs tied directly to Stars outcomes, adjusting roadmap and execution based on performance signals • lead and influence senior enterprise stakeholders—Market Leadership, Product, Technology, Clinical, Compliance, Medicaid, and Stars teams—to drive alignment on Stars product priorities and delivery • act as a trusted advisor and advanced subject matter expert on Medicare Advantage Stars, guiding teams on how product capabilities can influence performance and member outcomes • identify and champion innovative approaches (e.g., personalization, automation, AI‑enabled interventions) to close gaps in care and influence member behavior • ensure products are scalable, operationally viable, and compliant across diverse contract and population needs • anticipate future CMS, Medicare, and market shifts, building adaptable product solutions that remain relevant over time