• Identify, develop, and maintain relationships with KOLs, HCPs, and other stakeholders • Engage in scientific exchange to provide and gather medical and scientific insights • Represent the company at medical conferences, symposia, and meetings • Provide accurate, unbiased, and up-to-date scientific information to healthcare professionals • Present clinical data in various forums, including advisory boards and educational sessions • Collaborate with cross-functional teams to provide scientific input and support • Gather and communicate competitive intelligence and market insights • Ensure all activities comply with applicable regulations and company policies

• Apply specialized, clinical knowledge of hospital partners: categorize, code, summarize, interpret and calculate registry/case information from nuanced, patient medical records. • Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold. • Prioritize, organize, and meet tight deadlines for multiple concurrent tasks and team requests; use tact and judgment to manage expectations, flag obstacles, and propose solutions in a timely manner. • Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a focus on solutions. • Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents; identify process improvement opportunities to help streamline tasks and processes. • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer, and other agencies. • Any or other additional responsibilities as assigned.

• Apply specialized, clinical knowledge of hospital partners: categorize, code, summarize, interpret, and calculate registry/case information from nuanced, patient medical records. • Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold. • Prioritize, organize, and meet tight deadlines for multiple concurrent tasks and team requests; uses tact and judgment to manage expectations, flag obstacles, and propose solutions in a timely manner. • Navigate new technical systems: electronic medical records (EMR) and registry/case entry tools; use team resources to troubleshoot technical issues with systems and applications with a focus on solutions. • Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents; identifies process improvement opportunities to help streamline tasks and processes. • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer, d other agencies. • Any or other additional responsibilities as assigned

• Answer high-volume inbound calls from prospective borrowers, brokers, and partners, providing information about loan products and services. • Collect and verify initial borrower information, assess potential loan eligibility, and accurately record details in the system. • Guide callers through the initial stages of the loan application process, ensuring all required documentation is received and properly logged. • Qualify and transfer leads to the appropriate loan officer or department based on loan type, property, and borrower profile. • Conduct follow-up calls and emails to ensure incomplete applications or missing documentation are addressed promptly. • Maintain accurate and up-to-date records of all customer interactions, inquiries, and application statuses. • Adhere to company policies, lending regulations, and confidentiality standards when handling sensitive borrower information. • Provide a positive, professional, and helpful experience to every caller, reinforcing the reputation for fast and reliable lending solutions.