Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewThe Support Engineer is a key driver within the Solutions and Services department, dedicated to ensuring seamless system performance and superior customer outcomes. This department is responsible for delivering high-impact implementation and post-implementation services that align with contractual excellence and market-leading best practices. Job DescriptionAs a critical technical anchor in Santa Fe Province, you will safeguard the performance of mission-critical systems, including the TErrestrial Trunked RAdio (TETRA) network and the 911 Computer-Aided Dispatch (CAD) system. Your role is vital in ensuring these life-saving communication tools remain operational at all times. You will serve as the essential technical bridge between the Integrator and Motorola’s support teams, translating complex customer requirements into flawless technical execution. By auditing implementations and collaborating with IT and Radio Frequency (RF) engineers, you ensure that on-premise hardware and software solutions meet the highest standards of reliability. Beyond daily operations, you will establish high-performance guidelines to optimize solution health and act as the primary escalation point for all technical challenges. When necessary, you will escalate issues to providers to ensure rapid resolution. As the main person responsible for the TETRA system, your work directly impacts the safety of a mission-critical environment. Outcomes, Responsibilities, and Expectations - System Reliability & Lifecycle Management: Take full technical ownership of the TETRA product lifecycle. You will ensure the stability of IT core subsystems through proactive configuration adjustments and rigorous management acceptance testing, ensuring every update aligns with industry and product standards. - Customer Success & Technical Interface: Act as the subject matter expert for customer technical counterparts and vendors. You will leverage your deep IT knowledge to support customer activations and manage accurate back-office system data records to drive operational transparency. - Infrastructure Mastery: Maintain a high-availability environment across Networking, firewalls, Servers, WAN, LAN, and PC platforms. #LI-DR2 Basic Requirements - Bachelor's degree in Engineering related grade. - Based in Rosario City or Santa Fe City - 5+ years of relevant experience in telecommunications/IT support or a related field - Troubleshooting experience - Networking strong knowledge. Network Monitoring experience using Nagios, Zabbix, Solarwinds, Federos. - VMWare, Microsoft Administration, or other IT certifications desired - Server Administration: Windows Server and Linux. - Experience administering Microsoft CRM, AntiVirus, and Backup solutions - Basic skills in Databases administration: SQL Server, SSRS (SQL Server Reporting Services) - Experience using ServiceNow, iTOP, Remedy, or other IT Service Management (ITSM) platforms. - Strong verbal and written communication skills. Intermediate level of English is mandatory. - Must be able to work 5x8 on site and covers rotative on-call shifts outside of working hours. Must be able to work overtime as required. - Candidates MUST possess a valid driving license Travel RequirementsOver 50% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanNoEEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

• Especialista CV CRM: Tornar-se um especialista no CV CRM e usar esse conhecimento para guiar efetivamente os clientes em direção aos seus resultados desejados; • Gestão de carteira: Gerenciar uma carteira de clientes com foco em retenção e expansão de receita; • Consultoria estratégica: Analisar o negócio de cada cliente e propor melhorias para otimizar processos com o CV CRM; • Relacionamento: Construir e nutrir relacionamentos com clientes através de contatos proativos e reuniões regulares; • Oportunidades: Identificar oportunidades de expansão de receita (upgrade, upsell e cross-sell); • Negociação: Conduzir negociações.

Role Description The Customer Experience Representative (CXR) is a vital frontline role at Refrigerated Solutions Group (RSG), responsible for managing the entire customer lifecycle from quote to post-sale. This position plays a key part in enhancing customer satisfaction, increasing quote conversion rates, and supporting business growth through proactive, consultative communication. As the primary point of contact for customers and the sales team across various sales channels, the CXR ensures smooth coordination across departments, providing timely support and facilitating effective sales opportunity management. Key Responsibilities - Customer Relationship Management: - Primary Point of Contact: Act as the main liaison for customers, managing customer interactions throughout the entire process from quoting to fulfillment. - Customer Support: Deliver timely and accurate information regarding quotes, order statuses, submittal drawings, and production updates. - Issue Resolution: Proactively address customer inquiries, resolve issues promptly, and ensure customer satisfaction to increase quote conversion rates. - Sales Opportunity Management: - Opportunity Management: Manage sales opportunities within Salesforce CRM, advancing opportunities through the stages from identification to order entry. - Increase Quote Conversion Rates: Focus on improving conversion rates by effectively managing opportunities, ensuring all customer needs are met promptly and accurately. - Sales Growth Support: Collaborate with the sales team to implement sales strategies aimed at meeting sales targets and improving overall conversion rates. - Process Coordination: - Internal Process Coordination: Work closely with Quoting, Order Entry, and Production Control teams to ensure smooth and efficient order processing. - Customer Communication Plan: Ensure customer notifications are sent at each process step in alignment with the established communication plan, enhancing transparency and trust. - Data Management: Keep up-to-date customer and opportunity information in Salesforce, ensuring accurate tracking and analysis of conversion rates. - Reporting and Analytics: - Generate Reports: Create reports on sales trends, customer feedback, and process efficiency to support improvements in conversion rates and customer experience. - Provide Insights: Share actionable insights with management to continuously enhance customer service, sales processes, and overall performance. - Feedback and Improvement: - Customer Feedback: Collect feedback post-delivery to identify opportunities for improving the quoting and sales process. - Drive Continuous Improvement: Participate in initiatives to improve customer service and sales processes, especially in areas impacting quote conversions and customer retention. Qualifications - Bachelor’s degree in Business Administration, Sales, or a related field. A combination of education and relevant experience is also considered. - Proven experience in customer experience, inside sales, or a similar role, preferably within commercial refrigeration or a related industrial sector. - Proficiency with Salesforce or other similar CRM platforms is preferred. - Ability to use Microsoft Office Suite of products, and ERP experience is strongly preferred. - Excellent communication and interpersonal skills, with the ability to manage multiple tasks in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Ability to collaborate effectively with cross-functional teams. - Familiarity with commercial refrigeration products, particularly walk-in freezers, coolers, and refrigeration units, is preferred. - Minimal travel may be required. Company Description RSG is an EEO employer as defined by the EEOC.

Role Description As a Customer Executive for Bimbo Away From home Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: - Multi Unit Chains - Large Independent Operator Accounts (Ex. K12, C&U, CMC, US Foods, UniPro, Legacy, Sysco, GFS, and Independents) while managing and achieving budget targets. Key Job Responsibilities - Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. - Develop in-depth knowledge of key customers, competitors, and brokers in the Region. - Daily Management and Development of the broker network. - Currently the Region has 6 Independent Brokerage houses with approximately $17 million in annual sales. - Manage and lead new bread line project for the West for new segment and market. - Will require heavy travel throughout the region as project is deployed. - Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. - Attend food shows, conduct broker training, product cuttings and business reviews. - Manages and negotiates pricing and trade expenditure with customers. - CRM and Trade Management Platforms use. - Additional duties as assigned. Key Behavioral Competencies - Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. - Must possess strong driven self-motivation skills. - Strong presentation skills, excellent verbal and written skills. - Excellent follow-up skills. - Proven track record with growth. Leadership Competencies - Adapts approach and attitude in real time, according to the changing demands of different situations. - Creates a climate where people are motivated to do their best to help the organization achieve its objectives. - Holds self and others accountable to meet commitments. - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Qualifications - Bachelor’s degree in business management and/or Marketing or Sales required. - Minimum of 5 years’ experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. - Strong sales budget management and financial awareness. - Very strong computer skills with Microsoft Office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. Requirements - Travel required up to 75%. Physical Demands The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Benefits - Salary Range: $115,300 - $161,400 - Annual Bonus Eligibility - Comprehensive Benefits Package - Paid Time Off - 401k & Company Match