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Consultative Pharmacy Technician 2, Consumer Engagement

PharmacistPharmacistFull TimeRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 3 moreAll locations: Arizona | Florida | Ohio | Texas

Posted

52 days ago

Salary

$43K - $56.2K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Consultative Pharmacy Technician 2, Consumer Engagement

CenterWell Senior Primary Care

• Advocate for members understanding pharmacy benefit options • Support transition from retail to mail-order services • Address questions related to pharmacy • Assist with Rx Education/Enrollment processes and medication research • Triage calls requiring consultation with pharmacist • Make outbound calls offering medication therapy management programs • Schedule medication review sessions with consultative pharmacists • Document member interactions thoroughly in accordance with compliance standards • Adhere to scripting protocols while maintaining member-centered conversation style

Job Requirements

  • High school diploma or equivalent required
  • 2+ years customer service, pharmacy benefit, Pharm Tech, or healthcare experience
  • Must have an active Pharmacy Technician License
  • Ability to fulfill Annual Verification of license by required deadline
  • Strong verbal communication skills
  • Proven ability to build rapport and drive action through consultative engagement
  • Ability to work in a structured, metric-driven environment with daily, weekly, and monthly performance goals
  • Comfortable navigating multiple systems and documentation tools simultaneously

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays)
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
  • Many other opportunities

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Apply now to join a team dedicated to advancing hormone health across the country.

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