Role Description We are seeking a Senior Product Manager to own the Work Planning capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use every day, including work orders, maintenance plans, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience building workflow products for complex operational environments and a track record of turning foundational systems into enterprise differentiators. If owning that problem end-to-end excites you, we want to speak to you. What you'll do: - Own preventive maintenance end-to-end — the backbone of every maintenance operation and the system that generates the majority of our customers' work. - Define how PM programs work, how work flows through the system, and how we evolve this foundation to meet the needs of increasingly complex enterprise organizations. - Own the full journey from work request to execution-ready work order — ensuring every job arrives at execution with the right plan, parts, and approvals. - Pioneer agentic planning experiences — building the intelligent layer that helps planners shift from chasing information to making decisions. - Own the metrics that tell our customers whether their planning function is performing — defining what these metrics mean in MaintainX and giving maintenance leaders the visibility they need to improve. - Work closely with Sales to help close and expand large accounts by crisply articulating how MaintainX's planning and work readiness capabilities meet the needs of senior maintenance and operations leaders. - Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using operational metrics that tie directly to customer value. Qualifications - 5–7 years in product management with meaningful time spent building tools for complex operational workflows, ideally at a company serving enterprise customers. - Proven experience building highly configurable systems for complex operational environments. - Comfortable navigating cross-team dependencies and making smart scope trade-offs on dependency-heavy features. - Proven ability to drive your own discovery in greenfield product areas. - Able to inspire and rally a team around a clear vision, strategy, and roadmap. - Experience in industrial, field service, or operational technology domains is a strong signal but not a requirement. - Interest in AI/agentic product experiences is a plus. Requirements - Experience designing products where the challenge was making powerful rules, automation, or configuration accessible to non-technical users across a wide range of enterprise setups. - Ability to define requirements across adjacent teams while staying laser-focused on downstream customer outcomes. - Experience establishing measurement baselines where none existed before. - Ability to connect day-to-day work to specific KPIs and business goals, building credibility across all levels from ICs to executives. Benefits - Competitive salary and meaningful equity opportunities. - Healthcare, dental, and vision coverage. - 401(k) / RRSP enrollment program. - Take what you need PTO. Company Description MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We believe in meritocracy, where ideas and effort are publicly celebrated.

Title: Associate Product Manager - Data Projects Location: Remote, USA Type: Full-Time Workplace: remote Category: Product Management Job Description: Job Title: Associate Product Manager - Data Projects Location: Remote - USA For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Position Summary: As an Associate Product Manager at PointClickCare, you’ll join our Senior Care Advanced Insights Team to support data, analytics, and AI products that help that help care teams deliver exceptional care. You are responsible for working directly with the Engineering and Product teams to deliver products with an amazing experience to end users and customers. You create and maintain a healthy backlog for the team while ensuring a successful and tactical execution for Product and Operations. In this role, you will partner with Senior Product Managers to obtain guidance and mentorship as needed. You approach your work with natural curiosity and use your growth mindset to maximize the value in your delivery of various PointClickCare Products. Key Responsibilities: - Understand company strategy and how it connects to Product strategy and assigned scope. - Become the product expert for their assigned scope, including product functionality and how the product creates value for customers and users. - Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery. - Maintain a prioritized backlog and write user stories, acceptance criteria and other artifacts to support engineering teams in delivering on product priorities. - Continuously assess ways to improve products and services. - Identify, communicate and bring the right people together to manage risks timely and effectively - Oversee the data-to-insight pipeline, including data ingestion, cataloguing, normalization, model training and deployment - Work with engineering, data and AI platform teams to ensure seamless data flow - Work with customers to ensure product-market fit Required Skills & Qualifications: - Bachelor’s degree in business, computer science, or a healthcare-related field of study. - 1-3 years working in Product management or related discipline, preferably in a health tech SaaS business. - Experience with SaaS, Big Data, AI/ML preferred - Understanding of healthcare data (Quality Programs, Claims, etc) - Familiarity with data structures, SQL, Python, BI tools (PowerBI), React, Databricks - Data Driven - experience managing, receiving, and delivering timely reports to a variety of team members. - Curious, takes initiative, and receptive to new ideas. - Proven ability to work cross functionally with various teams - Adaptive to a dynamic and fast paced work style - Demonstrated ability to create and execute a plan to achieve a desired result. - Investigate, gather, and document detailed information regarding defects - Experience with contributing to and executing on a Product roadmap. - Experience working in a health tech SaaS B2B business preferred - Experience in Product Life Cycle, Forecasting, Launch planning. - Focus on delivery of product in alignment with strategy - Proven ability to influence cross-functional teams (without formal authority) and guide them to solve complex problems. - Ability to communicate effectively with internal and external stakeholders, both orally and in writing. - Strong work experience in Cross Functional setting (Product, Engineering, Operations, etc.) - Strong written and verbal communication skills, with the ability to listen and understand an audience and tailor communication accordingly. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $87,900 - $97,700+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks - Benefits starting from Day 1 - Retirement Plan Matching (RRSP & 401K) - Flexible Paid Time Off - Lifestyle/Wellness Spending Account - Parental & Caregiver Leaves - Fertility & Adoption Support - Continuous Development Support Program - Employee Assistance Program - Learning Programs & Resources - Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote $87,900 - $97,700 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description As the Product Manager for Young Monzo, you’ll own the strategy and delivery for how families join, set up, and use Young Monzo day-to-day across our Global markets. You’ll work in a cross-functional squad to create a product that kids love and parents trust—balancing growth, engagement and revenue opportunities with a high bar for safety, risk management, and age-appropriate design. - Define the strategy: Build a product vision and strategy to evolve our experience from a great “kids account” into a cohesive family banking proposition—covering onboarding, parental controls, safety, and the full path to adulthood (Under 16s → 16–17 → adult Monzo). - Build key capabilities: Design a seamless family onboarding experience so parents and children can get started easily, alongside intuitive parental controls and safety guardrails that enable independence. Enable everyday payments and money management for kids within risk and compliance constraints, while creating a smooth graduation journey into adult Monzo and adapting the proposition for international markets. - Collaborate effectively: Work with a diverse range of people—spanning engineering, design, data, user research, marketing, legal, finance crime and compliance—to get stuff done. - Deliver impact: Help families discover and get the most out of features that build children’s financial confidence and independence, driving engagement, trust, and retention across the parent–child journey on Monzo. Qualifications - You’ve managed products that balance multiple user needs and constraints—such as safety, trust, and usability—and understand how to design experiences that work for different customer groups within regulated environments. - You have a track record of collaborating with ML experts or data scientists to define key metrics, run experiments, and deliver business impact. - You can break down and solve complex, ambiguous problems where there is often no obvious "right answer." - You can make high-stakes decisions in complex situations, balancing business results with a passion for building value for customers. - You have the resilience and the urge to make things better, full of creative ideas on how to evolve our technology and user experience. - You are humble and curious, always striving for improvement and being honest about your work's performance. - You’ve got a track record of shipping successful, customer-centric digital products in a fast-growing company. - You can motivate, energise and inspire people across disciplines towards a common goal. Requirements - Experience in product management within a related domain. - Data-driven mindset with a focus on commercial impact. - Systematic problem-solving skills with comfort in ambiguity. - Strong judgment in decision-making. - Ability to challenge the status quo and innovate. - Experience in shipping products at scale. - Excellent storytelling and communication skills. Benefits - Salary: £75,000- 100,000. - Relocation assistance to the UK. - Visa sponsorship available. - Flexible working hours. - £1,000 learning budget each year for books, training courses, and conferences. - Support for work-from-home setup, including Macbooks for all employees. - Plus lots more!

Hybrid Full Time First Management $182,750 to $215,000 a year Seattle, Washington, United States About Possible Since our founding, we have redefined how people approach small-dollar loans-delivering over $1 billion in funding to more than 1.5 million customers, issuing over 4 million loans, and saving our customers more than $650 million. At Possible, we're building a new type of consumer finance company; one that helps our customers stay out of debt rather than profit from their staying in it. We are a Public Benefit Corporation with the mission to help communities unlock economic mobility through affordable credit products crafted to improve financial health for generations. Join the team that's making our goal a reality. About the job Team Introduction At Possible, we're building financial products that help everyday Americans improve their financial health. But great products only matter if they work reliably - and when something goes wrong, how fast and effectively we respond defines the customer experience just as much as the features we ship. Our Product Operations team is newly formed and purpose-built to own that challenge. We're the first line of defense when issues arise, and the team responsible for making sure they happen less often in the future. We own the internal tooling our operations team depends on, the AI-powered support agent that handles customer inquiries, the incident management process that keeps the product running smoothly, and the remediation systems that resolve issues at scale. This team exists because Possible reached an inflection point: we've grown to the point where operational excellence can't be a side job distributed across product teams - it needs a dedicated team with dedicated product leadership. You'll work with a dedicated EM and a team of engineers who are already in place and ready to build. The mandate is clear: reduce the operational burden on the rest of the organization, improve the customer experience when things go wrong, and invest in the tooling and automation that prevents issues from reaching customers in the first place. The Role & Impact As the Senior Product Manager for Product Operations, you'll own the products and systems that keep Possible running for our customers and our internal teams. This is a role for someone who finds deep satisfaction in making things work better - and who understands that the unglamorous work of incident management, internal tooling, and operational automation has an outsized impact on customer trust and organizational velocity. In your first months, you'll bring structure to how Possible handles incidents and bugs - standing up triage processes, defining SLAs, and creating clear escalation paths so that the right issues get to the right people at the right speed. Today, too many incidents land on engineers and PMs who should be focused on building; you'll change that. You'll own IAM, the internal platform our operations associates use every day to service customer accounts. This is the most critical system in your portfolio - you'll drive near-term improvements that make ops associates faster and more effective, while building toward a longer-term modernization that reimagines what the tool can be. You'll also own Max, our AI-powered customer support agent. Max is already live handling email inquiries, and you'll improve its effectiveness while scaling it into live chat - launching Possible's first real-time customer support channel. And you'll build the remediation tooling and automation that lets the ops team resolve known issue patterns at scale, without pulling in engineering. This role reports to the Director of Product and sits at the intersection of product, engineering, and operations. You'll be the person who understands the customer experience deeply enough to know what's breaking, technical enough to help diagnose why, and operationally minded enough to fix it systemically rather than one ticket at a time. What You'll Bring Must-Have Competencies - Operational product ownership experience. You've owned internal tools, operational systems, or support platforms as a product manager - not just contributed to them. You understand the craft of building products for internal users where success is measured in operational efficiency and issue resolution, not feature engagement. - Process design and incident management instincts. You bring order to chaos. You've designed operational workflows, defined SLAs, and built escalation paths. You see a messy process and you can't help but fix it - not with documentation alone, but with systems and tooling that enforce the right behavior. - Strong analytical skills and metrics orientation. You live in operational metrics - resolution time, issue volume, escalation rate, automation coverage. You're comfortable instrumenting systems, building dashboards, and using data to decide what to fix next and prove that it worked. - High ownership and bias for action. When something breaks, you run toward it. You operate with urgency on active issues while simultaneously investing in the prevention and automation that reduces future fire volume. You don't wait for things to be assigned to you. - Technical fluency and curiosity about creating leverage via AI. You understand how products work end-to-end - not just the UI, but the underlying systems, data flows, and failure modes. You can partner with your EM to triage incidents effectively: reading logs, querying data, understanding where in the stack something broke. You're also deeply curious about how AI and new technologies can be applied to operational tooling and customer support to create step-change improvements. - Comfort working across engineering, ops, and support. You're the connective tissue between the engineering team building tooling and the ops team using it. You deeply understand ops workflows, translate those needs into product requirements, and maintain trust with non-technical stakeholders who are often frustrated by tooling gaps. Preferred Competencies - Experience with AI-powered support or conversational AI products. You've worked with AI support agents, chatbot platforms, or similar systems and understand concepts like resolution rate, handoff logic, and conversation quality. - Experience building or modernizing legacy internal tools. You've navigated the "enhance while you rebuild" challenge - keeping the lights on while driving toward a new architecture. You know how to earn trust with users by shipping quick wins while building toward a bigger vision. Nice to Have - Fintech or financial services ops experience. Familiarity with the operational complexity of consumer financial products - compliance constraints, money-movement implications of errors, regulatory remediation - would accelerate your ramp, but strong operational product instincts transfer across domains. Key Behaviors We Value At Possible, we live by our Cultural Values. For this role, we especially value: - Act with Ownership. This is the "first line of defense" role. When something breaks, you own it - not because it was assigned to you, but because that's how you operate. You come to the table with solutions, take personal responsibility for resolution, and invest in the long-term systems that prevent issues from recurring. There are no shortcuts in operational excellence. - ⭐ Expectations of Excellence. Operational work can be thankless, but you hold yourself to the same high bar whether you're triaging an incident at 7 AM or designing the next version of IAM. You sweat the details because you know that in operational products, the details are the difference between a customer who trusts Possible and one who doesn't. You build work you're proud to stand behind, even when it's behind the scenes. - Trust as the Foundation. You sit at the intersection of engineering, ops, and support - teams that depend on each other and sometimes frustrate each other. You build trust by following through on commitments, being transparent about priorities and trade-offs, and creating space for ops associates and support agents to share what's actually happening on the ground. When you say something will be fixed, it gets fixed. This is a Hybrid position. We work in our centrally located office in downtown Seattle three days a week (M, T, and Th). The compensation range for this role is $182,750 to $215,000. We also offer significant stock options, comprehensive benefits, a bonus plan, commuter benefits, and an excellent office space with complimentary drinks and food options. Benefits Health Insurance Dental Insurance Vision Insurance 401(k) Matching Paid Time Off (PTO) Paid Holidays Sick Leave Remote Work Life Insurance Parental Leave Bonus Commuting Flexible Schedule Relocation Assistance Commuter Preferred Skills Operational product ownership experience Process design and incident management instincts Strong analytical skills and metrics orientation High ownership and bias for action Technical fluency and curiosity about creating leverage via AI Comfort working across engineering, ops, and support With the backing of our venture investors- Union Square Ventures, Canvas Ventures, Euclidean Capital, and Unlock Venture Partners - a dedicated following of hundreds of thousands of customers, and an extraordinary team, we are unwavering in our fight for financial fairness. As one of only a few FinTech Public Benefit Corporations, we've baked our dual dedication to building a profitable and socially impactful company into our charter; we only succeed when our customers do too . Give us a shout if you'd like to help us ship financial products that protect consumers from predatory lending practices and promote economic health. Possible Finance is dedicated to financial fairness and community empowerment. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come. Learn more about us as a Public Benefit Company .