• Conduct keyword research to identify content opportunities for clients • Write comprehensive articles on a variety of topics with minimal supervision • Demonstrate the ability to adapt tone and complexity of a piece to speak to the correct audience, as well as align with relevant style guides • Demonstrate the ability to implement feedback from editors, clients, and teammates • Demonstrate understanding of the project lifecycle and ability to collaborate across departments • Hit client SEO traffic goals month over month by creating content that ranks and/or generates passive links • Apply GEO best practices to make client content more discoverable by LLMs • Leverage AI tools to drive productivity across the content workflow while upholding Siege's editorial quality standards • Help pilot and evaluate new AI tools and workflows for the team, sharing prompts, templates, and best practices that scale agency-wide • Assist with project management tasks including content scheduling and reporting

• Support instructional improvement on the ground with school system partners • Work closely with internal leaders, executing professional development, diagnosing and progress monitoring instruction and school conditions • Build and coach capacity in instructional leaders, providing content and curricular expertise throughout the country • Partner with internal leaders to observe, analyze, and monitor instruction, systemic conditions, and instructional leadership practices using diagnostic tools • Communicate clearly and proactively with partners, building strong, trust-based relationships with system and school leaders

• Serve as the primary partner for product and content setup, managing cross-functional stakeholders and balancing competing priorities. • Develop advanced knowledge of internal systems, practices, and policies, with a deep understanding of how tools, processes, and data flows connect across the organization. • Analyze product and content data across systems as product strategy evolves and implement updates and system-wide changes to ensure students receive the right content at the right time. • Define and manage Service Level Agreements (SLAs) for product setup, content updates, and issue resolution, ensuring internal teams and vendor partners deliver work accurately, efficiently, and on time. • Evaluate and triage cross-functional requests against broader product and content strategy to ensure consistency and alignment across the portfolio. • Manage and coach a Content Operations Manager while fostering a high-performing operations culture and leading process improvement initiatives. • Manage vendor resources and partnerships to ensure timely, accurate, and cost-effective execution of content operations work. • Identify, develop, and document training needs; create and maintain process documentation, training materials, and best practices for product setup and system updates. • Use AI tools and technologies to accelerate content data setup, streamline workflows, and bridge technical gaps. • Triage incoming product data issues, respond to internal inquiries, investigate exceptions, and coordinate across teams to resolve complex problems.

• Process RFI/RFQ requests through the Clario proposal response system • Review system-suggested responses for relevancy and update where necessary • Ensure timely delivery of RFIs • Maintain accuracy of responses in the RFI content library • Manage RFI/RFQ requests in Salesforce • Coordinate systematic SME review of stock answers • Manage library of SME responses within the system • Interact with SMEs for detail gathering on RFI/RFQ requests • Communicate updates and manage expectations of Business Development and other internal requestors