Role Description As an Appointment Setter, you’ll play a crucial role in expanding our client base by identifying leads, building relationships, and scheduling discovery calls for our sales team. You’ll be the first point of contact for potential partners, helping them understand how GigaBrands can accelerate their e-commerce growth. This is a remote, full-time role aligned with 9:00am to 6:00pm EST working hours. Key Responsibilities - Source and qualify leads based on clear selection criteria - Conduct cold outreach and follow-ups via LinkedIn and email - Schedule discovery calls and free audits for the sales team - Manage and update the sales funnel daily - Collaborate with leadership to refine scripts, messaging, and outreach strategy - Maintain accurate records and progress reports in CRM tools - Consistently meet and exceed daily and weekly performance targets Qualifications - Minimum 1 year of experience in appointment setting, lead generation, or online sales - Experience within the E-commerce Sector (Amazon) - Excellent written and verbal communication skills in English (B2 level or higher) - Familiarity with CRM systems and sales funnel management - Strong organizational skills and attention to detail - A consultative, value-driven approach to outreach - Comfortable working 9 AM – 5 PM EST (remote) - Self-motivated, disciplined, and results-oriented Benefits - 100% remote and collaborative environment - High autonomy and minimal bureaucracy - Entrepreneurial team with deep expertise in digital marketing and Amazon strategy - Access to tools, mentorship, and resources for personal growth and side projects - Clear path to grow into higher sales or account roles Our Core Values - Be a moral human – serve a higher purpose - Improve 1% daily – keep learning and evolving - Extreme ownership – take full responsibility for outcomes - Solve problems, don’t create them – always be part of the solution - Fail fast and fail forward – learn, adapt, and grow stronger

Role Description We’re hiring a high-performing Inbound Sales & Appointment Specialist to support a fast-growing residential and commercial exterior cleaning company. This role is focused on converting warm inbound leads into booked jobs. You will be the first point of contact for customers reaching out for window cleaning services—handling inquiries, building trust quickly, and guiding them through scheduling and service options. This is a performance-driven sales role, where speed to lead, communication quality, and closing ability directly impact revenue and personal earnings. Ideal for someone who enjoys structured phone conversations, helping customers make decisions, and working in a fast-paced, measurable environment. - Manage all inbound leads and customer inquiries via phone, text, and CRM (Housecall Pro) - Respond quickly to new inquiries and follow up with potential customers - Schedule appointments and manage booking coordination - Provide clear, friendly, and professional customer communication - Convert inbound leads into booked services using consultative sales techniques - Upsell recurring service plans (monthly, quarterly, biannual) and one-time cleanings - Apply a quarterly-first sales approach with strategic downselling when appropriate - Maintain accurate CRM records for all customer interactions and job details Qualifications - Fluent English with clear, neutral, and professional verbal communication - Experience in phone-based sales, inbound closing, or appointment setting - Comfortable working with CRM systems (Housecall Pro or similar) - Ability to manage multiple customer conversations efficiently Requirements - Base Pay: $8/hour ($320/week full-time) equivalent to $1300 - Commission: 2% on revenue above $8K/week - Bonus: $10 per recurring service plan sold - Performance Requirement: Minimum 30% conversion rate to qualify for bonuses - Can potentially make $3000 by end of month if performance is amazing Preferred Traits - Friendly, warm, and naturally conversational tone - Strong ability to build trust quickly over the phone - Comfortable handling objections and guiding hesitant customers - Highly organized with strong attention to detail - Self-motivated and driven by performance and results - Coachable and open to feedback and process improvement

• Manage all inbound leads and customer inquiries via phone, text, and CRM (Housecall Pro) • Respond quickly to new inquiries and follow up with potential customers • Schedule appointments and manage booking coordination • Provide clear, friendly, and professional customer communication • Convert inbound leads into booked services using consultative sales techniques • Upsell recurring service plans (monthly, quarterly, biannual) and one-time cleanings • Apply a quarterly-first sales approach with strategic downselling when appropriate • Maintain accurate CRM records for all customer interactions and job details

Role Description Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. In this role, you will: - Provide customer service to patients, caregivers, and other callers in a closely monitored Call Center environment. - Schedule appointments, verify insurance data, and coordinate clinic-wide resources. - Determine appointment type and urgency, schedule the appointment, and communicate scheduling information, instructions, and directions. - Capture and verify referrals, cancellation reasons, insurance coverage, and physician data. - Process appointment scheduling requests. - Validate and capture insurance coverage and align correct insurance coverage with the type of service provided. - Monitor combined registration reports and AHIQA. - Identify patients in need of financial counseling to facilitate payment. - Resolve concerns and issues, review and confirm appointments, and resolve scheduling difficulties between patients and Cleveland Clinic providers. - Attend training and pass assessment testing for MI and PE. - Schedule institutes with less than a 2% error rate. Qualifications - High school diploma or GED. - Three years of high touch customer service experience OR three years of experience working with Cleveland Clinic EPIC OR completion of the Cleveland Clinic Epic Scheduling and Registration and Appointment Center Scheduling training OR a bachelor’s degree. - Ability to type 25 words per minute. - Computer literacy and comfortability with various technology platforms. - Proficiency in Microsoft Office and data entry. Requirements - Typical physical demands include a high degree of dexterity to produce material on a PC; normal or corrected vision and hearing. - Requires constant sitting and data entry with a headset. - Requires occasional lifting or carrying of up to 25 pounds. Benefits - Follows Standard Precautions using personal protective equipment as required. - Participation in an influenza prevention program, which includes obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.