• Coordinate and audit electronic invoice submissions of the billing team. • Ensure all e-billing procedures are being followed in an accurate and timely manner. • Provide excellent customer service to internal and external customers; escalate any potential service delivery issues to the manager. • Document and maintain e-billing vendor instructions and templates. • Responsible for generating and reviewing monthly reports surrounding e-billing items to administer deadlines and maintain data that may require continuous follow up. • Mentoring assigned Billing Specialists: Guidance with electronic billing setups in 3E Matter Maintenance, eBillingHub, and third party electronic billing vendor websites. • Assistance with resolving invoice rejections and reductions. • Maintain electronic billing application; monitor outstanding and rejected electronically billed invoices: Assist receivable team with appropriate reports and work with group to ensure timely response in resolution of short paid electronic invoices. • Responsible for assisting with new client electronic billing setups. • Client Billing: Assist with initiating and implementing of all aspects of the monthly client billing process including: Maintain telephone and personal contact with clients, attorneys and staff on billing matters Modify time and cost entries as directed Compile necessary back-up documentation per client billing guidelines Acquire and maintain proper approval documentation Print/mail or electronically submit client invoices. • Utilize computerized accounting and billing software applications. • Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters. • Provide electronic billing education training as needed. • Evaluate and recommend new process improvements. • Perform special projects and other duties as assigned. • Manage the day-to-day changes required to maintain accurate client information

• Responsible for follow-up on insurance billing and appeals activities • Verifying accuracy and completeness of appeals and documentation • Contacting insurance companies to expedite appeals and payments • Performs collection follow-up duties on specific financial classifications • Makes collection calls to insurance companies and patients • Reviews remittance advises for rejection and accuracy of payment amounts • Verifies accuracy and completeness of charge tickets • Supports customer service unit in answering billing and collection questions

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges • Reviews patient accounts to verify accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, and requests for additional information • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry • Consistently meets Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department • Interacts with management and staff members to discuss issues

Role Description We are seeking a highly analytical and results-driven Amazon Category Specialist to own the growth, profitability, and overall performance of assigned product categories on Amazon. This role requires hands-on experience across listing optimization, ranking, retail media, pricing strategy, and cross-functional coordination to drive sustainable revenue and margin growth. - Own category performance including revenue, profitability, and key KPIs - Build and execute quarterly and annual category growth plans - Optimize product detail pages (titles, descriptions, images, A+ content, and storefront) to improve conversion rates - Conduct keyword research and manage backend search terms to improve organic ranking - Monitor search rankings, BSR trends, and category performance metrics - Partner with advertising teams to plan, launch, and optimize Sponsored Ads campaigns (SP, SB, SD) - Develop and execute pricing and promotional strategies to remain competitive while protecting margins - Track competitor activity including pricing, content, and review trends - Manage catalog health including resolving listing suppressions, fixing defects, and maintaining variation families - Improve ratings and reviews through compliant strategies such as Amazon Vine and review request programs - Coordinate with supply chain teams to manage inventory levels, prevent stockouts, and protect ranking performance - Collaborate with cross-functional teams including marketing, product, and operations to ensure aligned execution - Analyze data from Amazon tools (Business Reports, Brand Analytics, Search Term reports) and translate insights into actions - Deliver regular performance reports including KPIs, experiments, insights, and recommendations Qualifications - 3+ years of experience in Amazon marketplace management, e-commerce growth, or category management - Hands-on experience with Seller Central, Brand Registry, and Amazon Ads platforms - Strong understanding of PDP optimization, SEO, and conversion rate improvement - Experience managing multiple SKUs or categories at scale - Proven ability to drive revenue growth and improve profitability - Strong analytical skills with proficiency in Excel or similar tools - Experience with keyword research and rank tracking tools - Familiarity with Amazon analytics including Business Reports and Brand Analytics - Ability to interpret data and translate insights into actionable strategies - Excellent communication and collaboration skills Requirements - Availability to work between 8 AM to 5 PM Pacific Time - Reliable internet access and a private remote workstation Benefits - Job Type: Full-time, International Contractor (Remote) - Compensation: $10 to $25 per hour, depending on experience Company Description Sunco Lighting is an online lighting retailer based in Valencia, CA. Thanks to our amazing and talented employees, today we are one of the largest online lighting retailers in the US. We value our collaborative, open, and people-first culture deeply, and we are invested in making Sunco a positive place where our team members thrive every day.