• Collaborate with stakeholders to understand business needs, goals, and objectives • Define the organization's cloud strategy and roadmap • Identify opportunities to leverage cloud services for improved efficiency • Assess and recommend suitable cloud platforms, services, and deployment models • Architect and design cloud-based solutions that align with business and technical requirements • Develop scalable, secure, and highly available cloud architectures • Plan, implement, and manage cloud infrastructure • Optimize resource allocation, scalability, and cost efficiency • Develop and implement cloud security strategies, policies, and procedures • Plan and execute the seamless integration of on-premises systems with cloud-based solutions • Collaborate with cross-functional teams, providing technical guidance

• Define and lead the evolution of the AWS platform into a secure, resilient, tenant-aware, and enterprise-ready foundation • Set architectural direction, establish governance, and ensure platform scalability • Assess current AWS architecture and define a multi-year target-state roadmap aligned to business and product strategy • Establish architectural principles, reference patterns, and governance models • Design and evolve multi-tenant isolation strategies across compute, data, and messaging layers • Define and enforce security-by-design standards including encryption, access control, and auditability • Architect resilient, multi-AZ and multi-region systems with clear failure domains and disaster recovery strategies • Define RTO and RPO targets and validate through testing and failover exercises • Standardize AWS service usage across compute, networking, identity, storage, and messaging • Guide event-driven and API-based architecture patterns • Evaluate managed vs self-managed services with a long-term total cost perspective • Lead architectural direction with external partners and vendors, ensuring alignment with internal standards • Define and implement observability architecture across logging, metrics, tracing, and security signals • Establish architecture governance including review processes, decision frameworks, and data protection standards • Define data classification, handling, and tenant-aware data boundaries • Partner with security, compliance, and legal teams to ensure audit readiness • Evolve AWS organization structure including account strategy, OU design, and policy enforcement • Design architecture foundations to support AI capabilities including retrieval systems, inference, and agent-driven workflows • Ensure AI workloads align with tenant isolation, privacy, and governance requirements

• Working under the direction of the Platform Engineering Manager, the Senior Cloud Platform Engineer will: • Advanced experience using Amazon Web Services (AWS) and/or Google Cloud Platform (GCP) • Design, implement, and operate cloud infrastructure platforms that support application teams across multiple workloads and environments • Build and maintain Terraform-based infrastructure as code, emphasizing modularity, reusability, and consistency • Experience supporting and deploying a range of public cloud computing services, including IaaS, PaaS, and SaaS deployments • Demonstrable skill and understanding of the concepts of Infrastructure as Code, idempotency, and repeatable tooling • Strong ability to troubleshoot complex issues stemming from both automation and cloud infrastructure • Advanced experience and understanding of high-availability, high-performance, multi-regional systems • Develop and manage GitLab CI pipelines used to plan, validate, and deploy infrastructure and platform components • Create self-service capabilities that enable development teams to provision and manage infrastructure safely with minimal manual intervention • Partner with application teams to shift infrastructure and operational concerns left, embedding best practices early in the development lifecycle • Troubleshoot and resolve complex issues across automation pipelines, infrastructure code, and cloud environments • Participate in on-call rotation, root cause analysis, and post-incident reviews to continuously improve platform reliability • Contribute to compliance, security, and operational reviews by designing guardrails directly into platform tooling • Continuously improve internal tooling, standards, and documentation to support platform adoption and developer productivity

Role Description Snell & Wilmer is looking for a mid-level Messaging & Cloud Engineer to join our IT team. In this role, you’ll be responsible for the design, administration, and support of our cloud messaging and collaboration platforms, with a strong focus on Microsoft 365. You’ll work cross-functionally with Security, Systems, and Help Desk teams to keep our communication infrastructure running smoothly and securely. This is a primarily remote role, with occasional onsite support and travel as business needs arise. This position can be based out of our Phoenix or Salt Lake City office. - Administer and support Microsoft Exchange Online, Exchange on-premises, and other related M365 messaging services - Manage Microsoft Defender and other email security and hygiene tools, including filtering, DLP policies, and mail flow rules - Maintain and troubleshoot Entra ID (Azure AD), Active Directory, and directory synchronization (Entra Connect) - Develop and maintain PowerShell scripts to automate administrative tasks - Collaborate with IT teams across Security, Systems, Applications, and Help Desk to investigate and resolve complex technical issues - Participate in project work including platform migrations, security improvements, and new service rollouts - Collaborate with vendors like Microsoft on escalated support issues - Document configurations, runbooks, and standard operating procedures Qualifications - 5+ years of experience in IT systems or cloud engineering - Bachelor's degree in computer science, MIS, computer engineering, or a related program of study, or equivalent experience in lieu of degree - Hands-on experience with Microsoft Exchange Online and Exchange on-premises administration - Experience with Microsoft Active Directory and Entra ID (Azure AD Connect) for identity management - Working knowledge of Microsoft Azure and Microsoft 365 administration - Working knowledge of email security fundamentals — SPF, DKIM, DMARC, mail flow, and spam/phishing filtering - Proficiency with PowerShell scripting - Familiarity with customer service platform tools such as Zendesk for workflow and task management - In-depth understanding of the administration of Microsoft Windows Server OS, Active Directory, DNS, DHCP, GPO - Experience in the implementation and maintenance of data center equipment - Strong troubleshooting skills and ability to work independently - Strong communication skills, with the ability to confidently present products, deliverables, analyses, and issues Requirements - Familiarity with Mimecast or similar email security and archiving platforms - Microsoft certifications (MS-203, AZ-104, or equivalent) are a plus, but hands-on experience is what matters most - Experience supporting a legal or professional services environment Benefits - Competitive performance-based compensation - Generous benefits package starting on your first day - Medical, dental, vision, disability, life insurance - 401K/profit sharing - Paid holidays - Tuition reimbursement - Paid time off including vacation time, personal time, and sick time where appropriate Company Description Snell & Wilmer is one of the largest law firms in the western United States, with offices across the country. Our IT team supports a dynamic legal environment where reliability, security, and performance are critical to the work our attorneys and staff do every day.