Ruby on Rails Developer, Product Support
Location
United States
Posted
35 days ago
Salary
0
Seniority
Junior
Job Description
Ruby on Rails Developer, Product Support
Verbit.ai
• Handle support tickets • Investigate issues reported by customers or internal teams • Fix minor problems and escalate complex issues to the development team • Contribute to occasional feature development and enhancements
Job Requirements
- 1 to 3 years of experience with Ruby on Rails
- Ability to read logs, trace issues, and perform root cause analysis
- Understanding of databases and background job systems (e.g., Resque)
- Familiarity with APIs and production systems
- Exposure to cloud platforms (AWS)
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