• Lead and inspire global Sales Operations and Commissions teams, fostering a collaborative high-performance culture. • Provide strategic direction, partnering with executive leadership to align on business priorities, budgets, and performance goals. • Establish and optimize a world-class Sales Tech Stack to simplify seller experience, maximize adoption, and streamline processes. • Develop scalable, data-driven sales processes and KPIs to improve forecasting, productivity, and revenue growth. • Deliver actionable insights and recommendations through sales funnel tracking, analytics, and performance reporting. • Collaborate across functions (e.g., Product Marketing, Finance, HR) to ensure seamless execution of sales initiatives and content accessibility. • Build and maintain onboarding programs, continuous learning, certifications, and methodology training to upskill sales teams. • Create and manage sales playbooks, collateral, and centralized content repositories to support deal execution and consistency. • Provide tools, coaching support, and enablement resources to sales managers for team development and performance improvement. • Ensure compliance with company policies and regulations while driving operational excellence worldwide.

• This is a high-impact operating role sitting at the center of Cobalt's Security group performance engine. • The VP of Operational Excellence owns gross margin expansion, operating system transformation, and technology-enabled performance improvement across all Cobalt Security partner companies. • You will drive measurable EBITDA improvement through field operations discipline, labor productivity, quoting integrity, and cross-business initiative execution. • This role requires someone who can work across multiple businesses simultaneously, influence without line authority, build systems from scratch, and leave every organization more capable than they found it. • You will report directly to the President of Security and your work will be visible at the portfolio level from day one. • You will own a real P&L number: success is measured by a direct EBITDA delivery target, with supporting KPIs including revenue per technician, billable utilization, and tech stack adoption across the portfolio.

• Support multiple Operations Managers on up to 50 different programme itineraries across product lines and a variety of programme types • Liaise with our Customer Service team, providing timely communication regarding participants’ programme questions and special requests, to find solutions and encourage enrollments • Work with the programme operations team to ensure that programme materials are completed accurately and on time, all procedures for managing programmes are followed, and complete and accurate information has been submitted • Arrange and confirm programme details and logistics such as hotel nights, field trips, transfers, meals, and additional programme staff • Assist with negotiation of contracts for these items, dependent on experience • Daily analysis of enrollments and space allocations on programmes, ensuring optimal use of capacity in keeping with contractual deadlines • Review, triage, and take action on programme changes when complications occur prior to and during programmes • Assist in preparing group leaders and on-the-ground staff for upcoming departures • Review and reconciliation of financial details and invoices for suppliers, staff, and other programme expenses • Work closely with the Programme Administration team to ensure materials and reports are created and distributed on time • Develop comprehensive knowledge of programme content and destinations • Will be required to attend and work on certain programmes related to the position • Moderate travel and some evening and weekend work required • Additional duties as assigned

Role Description We are seeking a highly organized and proactive Executive Operations Coordinator to support our executive team and assist with key administrative aspects of our people and commercial operations. This role is primarily focused on execution and coordination, ensuring day-to-day activities run smoothly across executive support, HR administration, and basic operational workflows. The ideal candidate thrives in a fast-paced environment, brings strong attention to detail, and is comfortable managing multiple priorities while maintaining discretion and professionalism. You’ll work closely with leadership and cross-functional teams—including Business Development, Legal, Finance, and Engineering—to ensure smooth day-to-day operations, accurate execution of licensing workflows, and a seamless employee experience. This role is well-suited for an early-career professional or someone with 2–5 years of experience looking to grow in operations, HR, or executive support. Responsibilities - Executive Administration & Support: - Manage and maintain executive calendars, including scheduling, prioritization, and conflict resolution across multiple stakeholders and time zones. - Coordinate domestic and international travel arrangements, including detailed itineraries, transportation, and accommodations. - Draft, review, and manage executive correspondence with a high level of professionalism and discretion. - Prepare meeting materials, agendas, presentations, and pre-reads; capture and distribute clear, accurate meeting notes as needed. - Process expense reports and invoices accurately and in a timely manner. - Manage corporate administration of accounts for cell phones, business cards, etc. - HR Administration & Coordination: - Support day-to-day HR administrative functions, including maintaining employee records and updating HR systems. - Coordinate recruiting logistics, including job postings, interview scheduling, and candidate communication. - Assist with onboarding and offboarding processes to ensure a smooth and positive employee experience. - Support performance review cycles and internal people processes through scheduling, tracking, and documentation. - Help maintain and update internal HR documentation, policies, and employee resources. - Assist in planning and coordinating employee engagement activities and company events. - Licensing Administration & Operational Support: - Track customer licensing information and maintain accurate internal records. - Prepare and coordinate standard license files for delivery in partnership with technical and customer-facing teams. - Assist in reviewing contracts for key licensing terms and flag questions or inconsistencies for Legal or senior team members. - Maintain licensing-related documentation, including internal guides and reference materials. - Track licensing requests and follow up to ensure timely execution and resolution. - Cross-Functional Coordination: - Partner with Business Development, Engineering, Legal, Finance, and Customer Delivery teams to support smooth execution of operational workflows. - Coordinate across teams to support scheduling, communication, and task follow-ups. - Ensure information is shared appropriately and in a timely manner. - Escalate issues or delays to appropriate stakeholders. - Identify and suggest opportunities for improving administrative and operational processes. Qualifications - Strong written and verbal communication skills, with the ability to coordinate across teams, ask clear questions, and escalate issues appropriately. - High level of accuracy in managing data, tracking licensing information, and supporting operational workflows in a fast-paced environment. - Ability to manage tasks and timelines across multiple workstreams, ensuring deadlines are met and stakeholders are kept informed. - Comfort learning new tools and systems, with a basic understanding of software products or back-end concepts (e.g., APIs, SDKs) preferred but not required. - Ability to handle shifting priorities and “context switch” across different business functions, including operations, finance, and customer support. - Willingness to troubleshoot issues, propose practical solutions, and contribute to improving day-to-day processes. - Eagerness to learn, take on increasing responsibility over time, and contribute to scaling operations in a growing company. Requirements - Experience supporting senior executives in a fast-paced environment is strongly preferred. - Internship or early-career experience in operations, consulting, finance, or a related field. - Experience working with CRM systems (e.g., Salesforce, Pipedrive) or maintaining structured datasets. - Exposure to software, data systems, or regulated industries (e.g., government, security, or compliance) is helpful but not required. Benefits - Competitive salary with opportunities for growth. - Eligible to participate in our annual performance bonus program and our equity incentive plan (restricted stock units). - Comprehensive medical, dental, and vision insurance plans. - 401(k) retirement plan with a 3% non-elective employer contribution. - Unlimited PTO, a flexible work schedule, and a hybrid work environment.