• Be the primary owner of Twind's Design System, its maintenance, evolution and documentation (Figma + Storybook + tokens). • Ensure visual and functional consistency across all platforms and languages (the product runs in 10+ languages). • Work closely with Engineering to guarantee correct component implementation. • Define and maintain design tokens as the single source of truth for the system. • Design flows, wireframes and high-fidelity prototypes for new product features. • Work within a product squad in agile cycles, contributing from discovery through to delivery. • Iterate on designs based on data and real user feedback. • Plan and run research sessions (interviews, usability tests, heuristic evaluations). • Translate insights into actionable design decisions for the team. • Bridge the gap between design and development: clear handoffs, precise specs and support during implementation. • Actively participate in squad refinements and planning sessions.

• Conduct user research, interviews, and usability testing to deeply understand user needs, pain points, and behaviors. Translate insights into wireframes, prototypes, and high-fidelity mockups. • Develop and maintain design systems and component libraries that ensure a cohesive look and feel across iOS, Android, and web interfaces while respecting platform-specific patterns and guidelines. • Own the entire design process - from concept ideation and user flows to final visual design - ensuring a pixel-perfect, responsive experience across devices and screen sizes. • Work closely with Product Managers to shape product strategy and define requirements, and partner with Engineers to ensure technical feasibility and a smooth handoff of assets and specifications. • Continuously refine designs based on user feedback, A/B testing results, and analytics. Strive for iterative improvements that drive measurable increases in user satisfaction, engagement, and retention. • Advocate for user experience best practices and contribute to the ongoing improvement of design processes, tooling, and team culture. • Provide mentorship and guidance to less experienced designers, fostering a collaborative and inclusive design environment.

Role Description Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have. - Design and structure consistent experiences across complex flows, multiple teams, and domains within shared products and systems. - Collaborate closely with Product and Engineering to organize complex user journeys, define usage rules, and ensure coherence across solutions used by multiple users or internal teams. - Create experience design deliverables including journey maps, service blueprints, information architecture documentation, prototypes, and design systems. - Facilitate workshops and contribute to strategic design decisions at the portfolio level. - Apply research methods such as contextual analysis, moderated interviews, and user testing to inform design direction. - Regularly assess and communicate project scope, risks, and updates to stakeholders. - Balance client and Thoughtworker expectations by clearly communicating experience design deliverables. - Support less-experienced designers and extend your expertise across the team. - Advocate for experience design within and beyond Thoughtworks through conferences, webinars, meetups, and community contributions. Qualifications - You have solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products. - You bring strong information architecture skills and a proven ability to structure and simplify complex user flows. - You have hands-on experience collaborating directly with engineering teams throughout the product development cycle. - You are comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, and user testing. - You are an experienced storyteller, able to clearly present research findings and design decisions to diverse stakeholders. - You bring an inspiring, structured approach to design and enjoy facilitating client and team sessions around complex systems. - You understand stakeholder management and can liaise effectively between clients, product, and engineering teams to ensure alignment and trust. - You are comfortable designing solo or collaborating across disciplines to deliver high-quality experience design outputs. - You have a knack for defining project roles and building confidence in your design teammates. - You are passionate about contributing to the growing experience design community at Thoughtworks through peer reviews and knowledge sharing. - Advanced English level. Requirements - You have experience working with shared platforms or systems across multiple teams or domains. - You bring familiarity with integrations or APIs and how they shape user experience decisions. - You have a background in enterprise or B2B product environments. Benefits - Enjoy a flexible benefits budget (restaurants/public transport/nursery/health insurance). - Keep growing thanks to Learning budget. - Get a work from home budget. - Enjoy working in an international, diverse and inclusive environment.

• Own and drive design initiatives for Affirm’s App and Card experience, delivering high-impact, customer-centric solutions that align with business objectives. • Collaborate cross-functionally with product, engineering, data science, marketing, and research to drive innovation and deliver seamless, intuitive experiences. • Embrace agility—iterating quickly, adapting to change, and making data-driven decisions while maintaining a strong vision for the future. • Balance near-term execution with long-term strategic thinking, ensuring scalability and coherence across the Affirm ecosystem. • Push the envelope—challenge the status quo, think outside the box, and take calculated risks to drive meaningful innovation in financial products. • Bring exceptional visual and interaction design skills to craft delightful, polished experiences that build trust and confidence. • Champion a test-and-learn mindset, leveraging experimentation, research, and analytics to continuously refine and optimize user experiences.