• Calculation of direct and indirect taxes (IRPJ/CSLL and PIS/COFINS, respectively) • Reconciliations and analysis of all balance sheet and income statement accounts • Preparation of the monthly accounting close, trial balances, management reports and the full set of financial statements • Preparation and filing of SPED ECD and ECF • Good understanding of accounting standards (IFRS/CPC) • Solid knowledge of companies taxed under the "Lucro Real" and "Lucro Presumido" regimes, and the cumulative and non-cumulative regimes for PIS and COFINS

Role Description We are seeking a detail-oriented Freelance QA Analyst with strong experience in e-commerce platforms, particularly Adobe Commerce, to join our team. The ideal candidate will have a solid background in manual and automated testing, ensuring high-quality digital experiences across web and mobile platforms. This role offers the opportunity to work on complex transactional systems, contributing to the quality and reliability of scalable digital products in a collaborative, fast-paced environment. Project Details (Freelance Role) - Type: Freelance / Contract - Start Date: May 26 - End Date: July 10 - Total Hours: 280 - Location: LATAM (Colombia) What You'll Be Doing - Design, execute, and maintain comprehensive test cases based on user stories and acceptance criteria. - Perform functional, regression, and end-to-end testing across web and mobile applications (iOS & Android). - Lead testing efforts within Adobe Commerce environments, ensuring stability across e-commerce flows. - Validate transactional journeys such as checkout, payments, and order confirmation processes. - Collaborate closely with engineering, product, and design teams to ensure high-quality releases. - Identify, document, and track bugs using tools like Jira, ensuring clear and actionable reporting. - Execute and support API testing using tools like Postman or similar. - Contribute to automated testing strategies, including regression automation and AI-driven testing approaches. - Support testing efforts related to platform upgrades and releases within Adobe Commerce ecosystems. - Participate actively in Agile/Scrum ceremonies and QA planning processes. Qualifications - 4+ years of experience in QA, with a strong focus on manual testing. - Proven experience working with Adobe Commerce (Magento). - Experience testing e-commerce platforms and transactional flows. - Hands-on experience with automated testing frameworks and AI-driven testing approaches. - Solid experience with API testing (Postman or similar). - Experience testing both web and mobile applications (iOS & Android). - Familiarity with defect tracking tools such as Jira. - Strong understanding of Agile/Scrum methodologies. - Strong attention to detail, analytical thinking, and communication skills. Requirements - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/ . Benefits - Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

Role Description Provides technical phone support for customers and conducts problem analysis for incidents involving moderately high complexity; escalates to and coordinates problem resolution with other IT groups and/or external vendors, as appropriate; maintains knowledge of supported sites standard equipment and technical environment, acts as technical representative to its customers; services ID requests for supported environment and grants access authority to applications and databases, as assigned. - Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. - Acts as representative of technical services to its customers. Initiates, escalates or resolves problem tickets and/or service requests. - Troubleshoots and resolves technical problems, escalates to support resources. - Facilitates closure to problem ticket/service requests while meeting or exceeding defined service level expectations. - Conducts timely 1st level problem determination for incidents using documented procedures, and accurately documenting the issues using the appropriate tools. - Ensures customer satisfaction by responding to Service Requests through approved channels to the Help Desk in a timely, accurate, and professional manner. - Records problem symptoms and status information in a timely/accurate fashion using the appropriate tools in order to communicate with and properly utilize 2nd and 3rd level support resources. - Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers. - Must be able to provide clear, concise information through written and verbal communications. - Provides comprehensive help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. - Conducts problem determination for incidents/problems involving medium to moderately high complexity using documented procedures and available tools. - Using appropriate tools, escalates and coordinates problems to internal IT partners and external vendors. - Take part in mentoring process. - Comprehensive knowledge of all site standard equipment and facilities. - Advanced knowledge of non-standard but commonly used products including escalation procedures. - Is able to partner with internal IT operations and external vendors to solve technical problems. Qualifications - High school diploma or equivalent required. - Bachelor’s degree preferred or equivalent relevant business experience or certifications. - 1+ year of helpdesk analyst experience plus related technical knowledge or experience. - Fluent English. Requirements - IT Support and Troubleshooting. - Software / Tool Skills: - ServiceNow – Entry level (1-3 years) or equivalent: - BMC Helix ITSM (Remedy) - Cherwell Service Management (Ivanti Neurons for ITSM) - Freshservice (by Freshworks) - Jira Service Management (by Atlassian) - Ivanti Service Manager - ManageEngine ServiceDesk Plus - SysAid - TOPdesk - SolarWinds Service Desk - Zendesk for ITSM - Nice to have: - MS Office Suite - Entry Level (1-3 Years) - AWS - Entry Level (1-3 Years) - IT Hardware - Entry Level (1-3 Years) - OneDrive - Entry Level (1-3 Years) - Microsoft Edge - Entry Level (1-3 Years) - Chrome Browser - Entry Level (1-3 Years) - Intune - Entry Level (1-3 Years) - IPhone Mobile - Entry Level (1-3 Years) - OKTA - Entry Level (1-3 Years) - Outlook - Entry Level (1-3 Years) - MS Teams - Entry Level (1-3 Years) - Azure - Entry Level (1-3 Years) Benefits - Competitive salary and performance-based bonuses. - Comprehensive benefits package: Grocery vouchers, saving funds, SGMM, etc. - Career development and training opportunities. - Dynamic and inclusive work culture within a globally renowned group. - Private Health Insurance. - Pension Plan. - Paid Time Off. - Training & Development.

• Main focus on FX (Foreign Exchange) • Understanding the business use case for development/customization requirements for various modules • Prioritization of stories based on business needs. • Coordination with the team and develop stories. • Resolution of production issues, analyze and fix (whenever occurred) • Review of code changes/analysis document/test cases • Always maintain quality adherence and delivered high quality optimized code