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Road Scholar logo
Road Scholar

The not-for-profit world leader in educational travel for older adults.

Age Well Manager, Program Resources

ManagerManagerFull TimeRemoteSeniorTeam 201-500Since 1975H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

27 days ago

Salary

$67K - $80K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Age Well Manager, Program Resources

Road Scholar

• Oversee the management and scheduling of Road Scholar's online program calendar • Develops and administers online programs, overseeing instructor selection, budgeting, and program logistics • Supervises and supports staff responsible for developing, scheduling, and delivering online programs • Collaborates across departments to plan, execute, and enhance Road Scholar's portfolio of online programs • Monitors and evaluates participant feedback, identifies quality concerns, and resolves issues promptly • Utilizes software applications and platforms—including Zoom, Salesforce, and MicroStrategy • Identifies and implements opportunities for new content, formats, and strategies to expand and enrich Age Well and other online offerings • Supports the development and refinement of internal processes and workflows related to online program delivery • Partners with subject matter experts in aging, health, wellness, caregiving, and related fields to develop relevant programming • Serves as Moderator and/or Zoom Producer for online programs as needed

Job Requirements

  • Experience in gerontology, aging services, public health, social work, psychology, adult education, or related fields focused on lifespan wellbeing and older adult populations preferred.
  • Demonstrated interest in or commitment to issues related to aging, ageism, caregiving, longevity, or later-life transitions.
  • Candidates with an established professional network in the aging, wellness, or lifelong learning communities preferred.
  • Bachelor’s Degree preferred or equivalent experience
  • Organized professional with 3–4 years of relevant experience in program management, education, content development, or related fields
  • Proficiency in Zoom or other online learning software
  • Experience in a fast-paced, evolving business environment
  • Experience with project/account management necessary
  • Excellent customer service skills
  • Analytical skills and high attention to detail essential
  • Excellent verbal/written communication, interpersonal, and problem-solving skills
  • Proactive, motivated, flexible, and creative individual with the ability to work collaboratively in a multi-functional team environment
  • Comfortable navigating gray areas and adapting to evolving business needs

Benefits

  • Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
  • 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
  • Up to 20 days of PTO annually, accrued every payroll cycle
  • Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
  • A generous employee discount on our programs
  • LinkedIn Learning access to all employees amongst other professional development opportunities

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