• Enhance efficiency and effectiveness of healthcare services • Strengthen information management processes • Improve communication technology across the provincial health sector • Support large-scale healthcare system transformation and operational improvements

Role Description The SAP IBP Business Process Owner serves as the primary business superuser and functional expert responsible for SAP Integrated Business Planning (IBP) across the enterprise. This role ensures SAP IBP effectively supports end-to-end supply chain planning processes including demand, supply, inventory, and S&OP planning. The position partners closely with IT and cross-functional supply chain teams to translate business requirements into system capabilities, drive process standardization, and improve planning performance and adoption. Key Responsibilities - SAP IBP Ownership & Functional Leadership - Serve as business superuser and functional lead for SAP IBP (Demand, Supply, Inventory, S&OP, Control Tower, Scenario Planning). - Translate business needs into functional requirements, system design inputs, testing scenarios, and enhancement requests. - Ensure SAP IBP configuration, master data, planning views, key figures, and dashboards align with business requirements. - Act as first escalation point for SAP IBP planning and system issues. - Planning Process Management - Support and improve integrated planning processes including demand planning, supply planning, inventory planning, and S&OP. - Drive standardization of planning processes across regions, products, and supply chain sites. - Define planning governance, calendars, review cycles, and exception management processes. - Partner cross-functionally to improve visibility, alignment, and decision-making. - System Enhancements & Continuous Improvement - Maintain SAP IBP enhancement pipeline based on business value and user feedback. - Lead requirements gathering, fit-gap analysis, and user story development. - Partner with IT and SAP teams on system enhancements, integrations, and roadmap initiatives. - Improve forecasting accuracy, service levels, inventory optimization, and planning efficiency. - Testing, Training & Adoption - Lead UAT for SAP IBP releases, enhancements, and system changes. - Develop training materials, process documentation, and user guides. - Train planners and cross-functional users on SAP IBP functionality and planning best practices. - Establish and support a superuser network to drive adoption and issue resolution. - Data, Reporting & Governance - Ensure accuracy and integrity of SAP IBP master data and planning inputs. - Monitor and resolve data quality issues impacting forecasts, supply plans, and reporting. - Support development of dashboards, KPIs, alerts, and planning analytics. - Define governance standards for data, planning assumptions, and system changes. Qualifications - 3+ years of SAP IBP experience as a superuser, functional lead, or business system owner. - Experience with SAP IBP implementation, enhancement, or support activities. - Experience working cross-functionally with Supply Chain, IT, Finance, and Operations teams. - Strong knowledge of SAP IBP modules: Demand Planning, Supply Planning, Inventory Optimization, S&OP, Control Tower, Scenario Planning. - Understanding of SAP IBP architecture including planning areas, key figures, master data, and planning versions. - Experience integrating SAP IBP with SAP ECC or S/4HANA preferred. - Strong Excel skills; experience with Power BI, Tableau, or SAP Analytics Cloud is a plus. - Strong understanding of supply chain KPIs (forecast accuracy, service levels, inventory turns, capacity utilization). - Ability to translate system outputs into business insights and decisions. - Experience in process design, documentation, and continuous improvement. - Strong facilitation skills for workshops and cross-functional alignment. - Strong communication and stakeholder management skills. - Ability to influence cross-functional teams without direct authority. - Experience leading training, testing, and adoption activities. - Strong ownership mindset with focus on process standardization and business impact. Requirements - Healthcare, pharmaceutical, medical device, consumer goods, manufacturing, or multi-site distribution environments. - Experience in supply chain transformation, S&OP maturity improvement, or planning digitization initiatives. - Experience building superuser networks and governance frameworks. - Familiarity with Agile tools (Jira, ServiceNow) and structured enhancement processes. Benefits - This position offers a comprehensive benefits package including medical, dental, and vision insurance. - A 401(k) with company match. - Paid time off. - Parental leave. - Potential for performance-based bonuses depending on company and individual performance. Education - Bachelor’s Degree required. - MS preferred in Business, Supply Chain, Industrial Engineering or other related field. Experience and Required Skills - 3-5 years of Supply Chain / Logistics, Engineering, Business Analysis or equivalent combination of education and experience required. - Strong analytical and problem-solving skills to solve complex problems, generate ideas, and develop creative solutions. - Proficient in MS Office Suite, SQL, VBA – working with formulas, large data tables, pivot tables, charts, queries, custom functions, data management and analysis. - Must have experience using AIMs modeling software or equivalent Supply Chain Guru and/or LogicNet Plus. - Experience with statistical and/or data-mining tools (Minitab, SQL Server etc.). - Experience with data visualization tools (Tableau, Power BI, etc.). - Knowledge of a variety of Supply Chain systems, network modeling, simulation, ERP, WMS, mapping software and routing software. - Ability to manage, plan, organize and work through multiple assignments within effective timeline. - A high attention to detail and proven ability to manage multiple, competing priorities simultaneously. - Ability to work effectively in a fast-paced global team environment with other technical teams. - Ability to take the initiative and drive for results.

Role Description This is a remote position. - Compile and complete a business requirements document - Using Agile methods to analyze and document business functions and requirements - Consult with management and personnel to identify, define and document business functions, needs and objectives, operational procedures, problems, input and output requirements - Analyze the integration of business functions with technology - Perform and/or facilitate business and technical analysis in support of project design and implementation for a team of application programmers - Identify and document relevant business processes contained in legacy application data systems - Build out and support the management and prioritization of the product backlog - Create user stories based on requirements and capture technical requirements as needed - Participate in all necessary team meetings and design sessions in accordance with Scrum ceremonies Qualifications - Three (3) years of experience as a Business Analyst including eliciting, analyzing, and documenting business functions, processes, and requirements - Two (2) years of experience in Agile methodologies (Scrum, Kanban, etc.), writing user stories, and maintaining a healthy product backlog - Excellent verbal and written communication skills - Experience creating requirements documentation for complex projects Requirements - Experience in Government IT modernization projects (desirable but not mandatory) - Experience identifying and documenting business processes contained in legacy application data systems (desirable but not mandatory) - Experience with government modernization projects, including replacement of legacy regulatory or licensing systems used for permitting, compliance tracking, and financial/reporting functions (desirable but not mandatory) - Business Analysis certifications such as PMI-PBA or CBAP (desirable but not mandatory) - Experience in quality assurance testing of application software (desirable but not mandatory) - Experience in creating operating procedures, user guides, and/or training material (desirable but not mandatory) - Experience with wireframe/mockup applications such as Figma (desirable but not mandatory) - Local candidates are preferred but not required.

• Analyzing, identifying, and owning operational initiatives and ensuring efforts are focused on business critical, business improvement, and financially beneficial activities • Collecting all operational initiatives based on the input of leadership and determining the prioritization of initiatives • Creating succinct business requirements for our reporting applications and analytic teams • Creating ad-hoc financial and operational reports as-needed • Providing executive-level status updates • Performing requirements elicitation for analytics and reporting initiatives supporting RCM performance, client (internal & external) reporting, and operational decision-making • Translating healthcare business needs into clear and well-structured functional and technical requirements, user stories, and acceptance criteria • Hypothesizing and developing analytical approaches for identifying, analyzing, and interpreting trends or patterns in complex data sets • Identifying and recommending opportunities for data modeling optimization • Developing reports, dashboards and visualizations to help key stakeholders understand and manage business performance • Curating report portfolio/presentations for RCM operations leaders and client stakeholders regarding findings and insights • Ensuring data integrity, consistency, and accuracy across recurring and ad hoc reporting • Proactively identifying gaps, risks, and dependencies related to data, workflows, or compliance • Managing stakeholder expectations and delivering high-quality reporting and analytics within established timeframes