Scotiabank is a leading global financial services company and Canada's third-largest bank. Founded in 1832 in Halifax, Nova Scotia, Canada, Scotiabank is now he
Customer Experience Associate
Location
Canada
Posted
34 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Customer Experience Associate
Scotiabank
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Retail Service Associate
ComcastHeadquartered in Philadelphia, Pennsylvania, Comcast was established in 1963 as a single-system cable company. Over the years, Comcast experienced tremendous gr
Title: Xfinity Retail Service Associate Part Time Location: Manahawkin United States time type: Part time job requisition id: R436046 Job Description: Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. Job Description Primary Responsibilities - Mobile Focused Mobile Activations & Customer Education - Provide a white-glove experience activating new devices or BYOD to the network. - Guide customers through tablet setup and connectivity options. - Support activation and pairing of wearable devices for seamless use. - Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. - Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource. - Demonstrate basic features and capabilities of devices to increase customer confidence. Mobile Escalations - Troubleshoot and resolve complex device or service issues. - Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery. - Use advanced tools to manage escalations. Mobile Support - Assist customers with transferring contacts, emails, and media. - Provide password resets with appropriate credential verification. - Activate and configure SIM or eSIM for device connectivity. - Perform in-depth diagnostics to identify and resolve issues. - Process returns or exchanges in compliance with company policies. - Assist with warranty claims and replacement processes. - Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. - On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. Secondary Responsibilities - When No Primary Actions Occur or on Red Floor Customer Check-In - Provide hands-on demonstrations of devices and features to enhance value. Operations - Support store resets for proper merchandising and operational readiness. - Maintain visual standards and product placement for optimal customer experience. - Inspect back-of-house to ensure clean, secure, and properly placed inventory. Express Transactions - Facilitate quick device swaps for customers. - Process equipment returns efficiently while ensuring compliance. Expectations for All Employees - Understand and follow the Comcast Operating Principles. - Own the customer experience and promote digital options at every touchpoint. - Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. - Win as a team through collaboration and openness to new ideas. - Participate in the Net Promoter System: huddles, callbacks, and feedback loops. - Drive results and operational excellence. - Foster and support a culture of inclusion. - Do what's right for customers, teammates, communities, and investors. Disclaimer This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Skills Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization Compensation Base Pay: $17.00 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education High School Diploma / GED (Required) Certifications (if applicable) Relevant Work Experience 0-2 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Customer Service Representative - Patient Registration
R1 RCMTechnology-driven revenue cycle management services for healthcare providers.
Title: Customer Service Representative - Patient Registration Location: Jacksonville, FL St. Augustine, FL Middleburg, FL Part time Job Description: Ascension St. Vincent's - Jacksonville and surrounding areas Shifts Available at: Ascension St Vincent's Emergency Room Arlington Ascension St Vincent's Health Center- St Johns Shift Hours: PRN- part time, work as needed. Open availability required for as needed shifts. Ready to start a meaningful career in healthcare - even if you've never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll: - Help patients navigate the registration process - Answer questions with confidence, clarity, and compassion - Gather accurate information quickly in a fast-paced environment - Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career. Why You'll Love This Job Make a Real Difference: Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times. Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth. Fast-Paced, Never Boring: You'll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff. Supportive Team Environment: We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed. What You'll Do Day-to-Day - Work across multiple computer systems to register patients efficiently - Answer phones and gather information quickly and accurately - Assist patients who may be ill, anxious, or confused - Navigate diverse insurance plans and coverage details (with training!) - Adapt to interruptions from clinical teams during urgent care situations - Build rapport and ease patient concerns in real time This isn't a sit-back-and-relax desk job-you'll be on your feet, thinking fast, and making a real impact. Requirements - High School Diploma or GED - Strong customer service experience - Ability to pass background check, drug test, and meet vaccination requirements Preferred - Medical or healthcare experience (but not required!) Your Healthcare Career Starts Here If you're a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we'd love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today! For this US-based position, the base pay range is $15.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Customer Representative
Nationwide Building SocietyNationwide Building Society (NBS) is a British mutual financial institution offering an array of personal and business banking solutions to clients nationwide.
Title: Customer Representative - Harlow Location: Harlow United Kingdom Job Description: At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications through digital sales. Providing first class service in person, via phone and online - but don't worry you will be trained up on this. It is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team. We need a Customer Representative for our branch in Harlow, Essex. This role is a permanent position working full time, 35 hours per week, Monday to Saturday. If this role is advertised as part time the salary will be pro rata. You'll need to be within a 45 minute commute of the branch you're applying to work in, and here's the good news. Whilst major banks continue to close branches, we're keeping ours open. Nationwide's commitment to the High Street means we now have the UK's largest network, with over 600 branches. So if the location you're considering is outside the 45 minutes then please check our other vacancies that are closer to you. Your training will be based virtually in branch. Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing What is important is to know every branch is different, and we are all in this together working to have the best version of our branches! What can't a Customer Representative do! This is the great part about this role, it's so versatile. There is an opportunity to work on the counter completing transactions and educating customers on our digital services and easier ways to bank with us. Your role may include dealing with customer queries through our various channels including online and via the phone. We build up our knowledge day in day out to ensure we can answer all our customers' queries. They are the most important part of our day. About you We're not just looking for your experience and skills. We're also interested in who you are as a person. Why? Because our customers are made up of so many different kinds of people and we want our employees to be just as diverse. Are you someone who really does want to make a difference for our customers? Working for a building society you will have the opportunity to change someone's life for the better. You'll take care of our customers from guiding them through online banking to discussing our range of services whilst adapting your style to suit all our customer's needs. You need to be comfortable using digital tools and applications. We are the front line in protecting our customers, building our society. Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: - Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind - Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand - Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development - Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. The extras you'll get There are all sorts of employee benefits available at Nationwide, including: - 25 days holiday pro rata - Access to private medical insurance - A highly competitive pension to help you build a strong foundation for retirement - Access to an annual performance related bonus - Training and development to help you progress your career - A great selection of additional benefits through our salary sacrifice scheme - Life assurance to provide peace of mind for you and your loved ones in the event of your death. - Wellhub - access to a range of free and paid options for health and wellness - Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
Recovery Support Specialist
PRS, Inc.PRS, Inc. is a nonprofit organization that is “changing lives [and] saving lives” through its suicide prevention, crisis intervention, and behavioral health
Title: Part Time Recovery Support Specialist Location: Alexandria United States Part Time Onsite Job Description: 20.00 per hour SUMMARY STATEMENT OF POSITION: Medical, Dental, Vision, FSA, Retirement with Match upon hire, Generous Leave (vacation, personal days and sick), Tuition Reimbursement, and more! The Recovery Support Specialist is a peer with lived experience and provides outreach and support to clients in any one of HopeLinks' three (3) Psychosocial Day Programs (Recovery Academy, Stepping Stones, CRSP) and facilitates skill-teaching groups. This position also provides information on the recovery process and will promote opportunities to enhance the ability of clients served to move into recovery. PRIMARY DUTIES: - Provides outreach phone calls to active/inactive clients. - Documents outreach contacts in client electronic heath record within the same business day the contact is made - Completes Orientation Checklist on newly admitted clients in the electronic health record. - Facilitates a minimum of 8 groups per week worked utilizing established curriculum and materials - Provides feedback to supervisor on course curricula and materials. - Updates program team on changes in level of functioning for clients served. - Communicates to clinical staff the need for crisis intervention for clients served. - Provides assistance in transportation education. - Provides education on the recovery process based on personal experience and program material. - Demonstrates flexibility in performance of duties as needed. - Participates in activities to promote professional growth. - Represents staff in agency and/or community-based workgroups to enhance services provided within, and related to, program services for target population, as needed. ESSENTIAL COMPETENCIES: - Adaptability to changes in environment and situations - Strong and effective communication skills and accepts criticism and feedback - Dependability by following instructions, responds to management direction and keeps commitments - Meets attendance punctuality guidelines - Maintains emotional self-awareness and manages relationships positively - Focuses on solving conflict, not blaming and building interpersonal relationships - Contributes to building a positive team spirit and exhibits objectivity and openness to others views QUALIFICATIONS: - High school diploma or GED. - Peer Recovery Specialist (PRS) Certification (preferred) - High degree of empathy toward the clients we serve. - Excellent public speaking skills including the ability to facilitate groups. - Strong computer skills relevant to this position. - Must be a Peer which is a person who has personal lived experience and has used mental health services (past or present)


