Scotiabank

Role Description We are seeking a detail‑oriented Product Specialist with hands‑on experience (or strong aptitude) in Credent Disclosure Management (CDM) to support Finance reporting and disclosure needs. This role is responsible for building, maintaining, and enhancing financial reports and disclosures used by Finance and related stakeholders. The ideal candidate has strong Microsoft Excel skills, a solid finance or accounting foundation, and the ability to translate financial reporting requirements into accurate, scalable CDM solutions. In this role, you will: - Design, build, and maintain financial reports and disclosures in Certent Disclosure Management (CDM) - Partner closely with Finance users (FP&A, Financial Reporting, Regulatory Reporting) to gather requirements and implement reporting solutions - Develop and manage tables, narratives, roll‑forwards, and linkages within CDM - Ensure accuracy, consistency, and integrity of financial data across disclosures - Support period‑end, quarter‑end, and year‑end reporting cycles - Troubleshoot and resolve CDM report issues, including formatting, data mapping, and calculation logic - Maintain documentation for CDM reports, templates, and processes - Collaborate with upstream data providers and downstream reporting teams to ensure smooth data flow - Assist with enhancements, optimizations, and automation opportunities within CDM Qualifications - Experience building or maintaining reports/disclosures in Certent Disclosure Management (CDM) - Strong proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data validation, reconciliation) - Solid understanding of financial statements and financial reporting concepts - Ability to work directly with Finance stakeholders and translate business requirements into technical solutions - Strong attention to detail and commitment to data accuracy - Effective communication skills (written and verbal) Requirements - Background in Finance, Accounting, or Financial Reporting - Exposure to other reporting or disclosure tools (e.g., Workiva, Hyperion, OneStream, Power BI, OBI) - Basic to intermediate SQL knowledge for data validation or analysis - Experience supporting regulatory or management reporting - Familiarity with internal controls and financial close processes Benefits - Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values. - Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. - Remote-friendly work environment will provide you with the flexibility to perform at your best. - Upskilling through online courses, cross-functional development opportunities, and tuition assistance. - Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. - Community Engagement - we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Role Description The Manager, Virtual Advice will lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. - Lead and develop a virtual sales team to build long-term customer relationships and coach Virtual Advisors to identify customer-centric solutions in a remote advice model. - Assess team sales and performance results and enhance team performance. - Contribute to the achievement of the highest rating in NPS among customers of all the major banks in Canada. - Identify opportunities to drive sales results for the virtual advice teams. - Manage and minimize risk by implementing the Bank’s policies and procedures, considering risk appetite and culture in daily activities. - Create an efficient and effective team environment that aligns with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, ensuring compliance with operational, regulatory, and risk management standards. - Create a high-performance team environment by fostering inclusivity, using a coaching mindset, and managing succession and development planning. - Ensure regulatory compliance and keep advisors' product knowledge and training up to date. - Assist with the development and refinement of the virtual advice model to generate incremental business, client and Advisor value. Qualifications - Expert knowledge in virtual sales challenges and best practices. - Expert knowledge of sales management activities and techniques, including execution of the Branch Management Disciplines. - Thorough knowledge of marketplace in which branches operate. - Thorough knowledge of Retail and Small Business products and services, including a working knowledge of systems, routines and operating procedures. - Thorough knowledge of interviewing, solicitation and telemarketing techniques. - Thorough knowledge of negotiating techniques. - Thorough knowledge of Branch systems (e.g. Intralink, Sales Builder, Regional Information System (RIS), Worklist, etc.). - Thorough knowledge of credit risk/adjudication policies and processes. - Thorough knowledge of people and performance management techniques. - Knowledge of regulatory compliance related to Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FCAC, FATCA, Know Your Customer requirements, CDIC and Occupational Health & Safety. - Thorough knowledge of Mutual Funds Compliance Officer responsibilities, processes and guidelines. Benefits - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A competitive compensation and benefits package. - An organization committed to making a difference in our communities– for you and our customers. - You can expect to be recognized and rewarded for high-performance. - You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - You’ll receive clear, transparent criteria to progress in your career. - You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. - In addition to French, sufficient knowledge of English is required, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto. Company Description Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Role Description Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. You will help scale, enable, and drive online & mobile development excellence as our team continues to deliver innovative solutions to Scotia customers. - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. - Analyze and develop technical requirements based on solution documentation. - Ensure integrity of business and technical requirements in end-to-end customer journey. - Drive joint application design solutioning sessions with our architecture, development and security architecture teams that inform high-level estimates for large and medium sized incoming initiatives. - Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turning them into use cases, user stories, sequence diagrams, cheat sheets, etc. - Maintain and curate content in centralized Confluence / SharePoint sites for the team. - Lead enterprise process engineering development across infrastructure, Security, DevOps, and cryptography teams. - Create, refine and maintain product backlog and associated deliverables, release backlog with forecasted delivery timelines. - Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional and non-functional requirements. - Help improve and drive our engineering practices by providing valuable inputs and suggestions. - Contribute to a collaborative team environment by information sharing and team cooperation. - Demonstrate strong personal values and a commitment to our mission and customers. - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles. - Champions a high-performance environment and contributes to an inclusive work environment. Qualifications - 3+ years of experience as a Business Systems Analyst in a challenging IT system solution agile or lean environment. - Having an Engineering or Computer Science degree, and pride yourself on analysis, logical thinking and problem-solving skills. - Notice all the little details for every document / requirement / conversation that comes across you. - Do good work, and lots of it; the drive to deliver quality work is just a part of you. - Able to simplify complex situations and navigate ambiguity. - Excellent understanding and experience with microapps and Microservices architecture. - Understanding of WebServices- RESTFUL / SOAP (XML & JSON)- OpenAPI and OAuth2.0. - Demonstrated experience utilizing Atlassian suite of tools including JIRA, Confluence, and BitBucket. - Proficiency with MS Office suite, Postman. - Familiarity of batch integration patterns, secure file transfer. Benefits - Inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success. - Tools and technology needed to create meaningful customer experiences. - Work with and learn from diverse industry leaders from top technology companies. - Opportunities for growth and success in your career. - No strict dress codes; comfort is prioritized. - Work from home social channel offering weekly virtual yoga, social events, learning opportunities, and contests. - Access to thousands of online and in-person courses for skill development. - Competitive rewards package including base salary, performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits starting from day one.

Role Description ASESOR DE VENTAS Y SERVICIOS REMOTO Contribuye al éxito general de la Red de Agencias en Perú, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. Garantiza que todas las actividades realizadas se desarrollen de conformidad con las normas, políticas y procedimientos internos vigentes. Qualifications - Carrera universitaria en curso o incompleta o carrera técnica completa vinculada a temas de soporte Administración, Marketing, Finanzas, etc. - Experiencia mayor a 2 años como Promotor de Servicios, Asistente de Servicio Call Center, entre otros. Requirements - Participa en una cultura centrada en el cliente a fin de profundizar las relaciones con los clientes y aprovechar las amplias relaciones del Banco, así como sus sistemas y conocimientos. - Realizar activamente las operaciones en sus áreas respectivas de acuerdo a las normativas internas, acuerdos comerciales intercompañías del Grupo Scotiabank y a las disposiciones legales vigentes. - Atender proactiva y reactivamente los requerimientos de los clientes a través de una amplia gama de productos y servicios soportados en las herramientas del modelo de gestión comercial y de servicio: Sales Platform, ABP, Pre calificador ISTS, entre otras. - Cumplir con los estándares de calidad y procesos legales establecidos por el banco y entes reguladores. - Fomentar el cross selling y fidelización de los clientes; para lograr las metas de producción, crecimiento de saldos y rentabilidad establecidas para su agencia remota y el banco. - Incrementar los ratios PRINCIPALIDAD de penetración de las productos financieros y no financieros a la cartera de clientes asignada de acuerdo a lo establecido como objetivos establecidos por el banco. - Hacer uso de todas las herramientas del modelo de gestión comercial que el banco pone a su disposición: Sales Platform, Ventana Comercial, entre otros; con la finalidad de gestionar al máximo los clientes de la agencia. - Aplicar las políticas de crédito, riesgo, Prevención de Lavado de Activos (Conoce a tu cliente), etc., establecidas por el Banco. - Participa en la cultura de riesgo del Banco y cómo debe considerarse el apetito de riesgo en las actividades y decisiones diarias. - Realiza activamente operaciones eficaces y eficientes en sus áreas respectivas, a la vez que garantiza la idoneidad, el cumplimiento y la eficacia de los controles de negocios diarios a fin de cumplir con las obligaciones destinadas a reducir el riesgo operacional, el riesgo de incumplimiento reglamentario, el riesgo de lavado de dinero y de financiamiento al terrorismo y el riesgo de conducta. Location - Perú : Lima : San Isidro Company Description En el Grupo Scotiabank Perú valoramos las habilidades, experiencias y perspectivas únicas que cada persona aporta, promovemos la inclusión con pasión y respeto. Si consideras que podríamos brindarte algún ajuste razonable durante el proceso de selección, te invitamos a indicarlo al registrar tus datos en la plataforma o al momento de establecer contacto con nuestro equipo de atracción del talento. Estamos comprometidos en crear y mantener un entorno inclusivo, accesible y seguro donde sean bienvenidos todos.

Role Description ASESOR DE VENTAS Y SERVICIOS REMOTO Contribuye al éxito general de la Red de Agencias en Perú, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. Garantiza que todas las actividades realizadas se desarrollen de conformidad con las normas, políticas y procedimientos internos vigentes. ¿A qué retos te enfrentarás? - Participa en una cultura centrada en el cliente a fin de profundizar las relaciones con los clientes y aprovechar las amplias relaciones del Banco, así como sus sistemas y conocimientos. - Realizar activamente las operaciones en sus áreas respectivas de acuerdo a las normativas internas, acuerdos comerciales intercompañías del Grupo Scotiabank y a las disposiciones legales vigentes. - Atender proactiva y reactivamente los requerimientos de los clientes a través de una amplia gama de productos y servicios soportados en las herramientas del modelo de gestión comercial y de servicio: Sales Platform, ABP, Pre calificador ISTS, entre otras. - Cumplir con los estándares de calidad y procesos legales establecidos por el banco y entes reguladores. - Fomentar el cross selling y fidelización de los clientes; para lograr las metas de producción, crecimiento de saldos y rentabilidad establecidas para su agencia remota y el banco. - Incrementar los ratios PRINCIPALIDAD de penetración de las productos financieros y no financieros a la cartera de clientes asignada de acuerdo a lo establecido como objetivos establecidos por el banco. - Hacer uso de todas las herramientas del modelo de gestión comercial que el banco pone a su disposición: Sales Platform, Ventana Comercial, entre otros; con la finalidad de gestionar al máximo los clientes de la agencia. - Aplicar las políticas de crédito, riesgo, Prevención de Lavado de Activos (Conoce a tu cliente), etc., establecidas por el Banco. - Participa en la cultura de riesgo del Banco y cómo debe considerarse el apetito de riesgo en las actividades y decisiones diarias. - Realiza activamente operaciones eficaces y eficientes en sus áreas respectivas, a la vez que garantiza la idoneidad, el cumplimiento y la eficacia de los controles de negocios diarios a fin de cumplir con las obligaciones destinadas a reducir el riesgo operacional, el riesgo de incumplimiento reglamentario, el riesgo de lavado de dinero y de financiamiento al terrorismo y el riesgo de conducta. Qualifications - Carrera universitaria en curso o incompleta o carrera técnica completa vinculada a temas de soporte Administración, Marketing, Finanzas, etc. - Experiencia mayor a 2 años como Promotor de Servicios, Asistente de Servicio Call Center, entre otros. Location - Perú : Lima : San Isidro Company Description En el Grupo Scotiabank Perú valoramos las habilidades, experiencias y perspectivas únicas que cada persona aporta, promovemos la inclusión con pasión y respeto. Si consideras que podríamos brindarte algún ajuste razonable durante el proceso de selección, te invitamos a indicarlo al registrar tus datos en la plataforma o al momento de establecer contacto con nuestro equipo de atracción del talento. Estamos comprometidos en crear y mantener un entorno inclusivo, accesible y seguro donde sean bienvenidos todos.

Build strong customer relationships by providing exceptional service and uncovering needs. Process transactions, nurture long-standing relationships, and promote digital banking solutions to enhance customer experiences and achieve branch targets.

Title: Customer Experience Associate, Part-Time - Lacombe, AB (15 Hours/Week) Location: Canada : Alberta : Lacombe Job Description: Requisition ID: 258571 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for - Processing day to day transactions - Nurturing rich, long-standing relationships - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities - Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs Is this role right for you? In this role you will: - Build strong customer relationships and deliver excellent customer service - Uncover and solve customers’ needs - Explain complicated concepts simply - Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you: - Have proven customer service skills through work or community involvement - Are willing to assist in a professional, friendly and efficient manner - Are available to work a flexible schedule - Are comfortable in simple sales situations - Have strong technical skills and the ability to promote digital and self-service banking options to our customers What’s in it for you? - The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - Internal training to support your career growth and enhance your skills - An organization committed to making a difference in our communities – for you and our customers - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package Location(s): Canada : Alberta : Lacombe Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Career Opportunities: Virtual Mortgage Specialist - Calgary, AB (257790) Requisition ID 257790    Virtual Mortgage Retention Specialist In-office role Location: 225 6 Ave SW, Calgary (Brookfield Place) Working Conditions: This role will operate under extended hours. Hours of operation are Monday to Friday 8:00am to 8:00pm MDT; the incumbent will be scheduled shifts within these times. Leading with a financial planning approach, the Virtual Mortgage Specialist is responsible for retaining, servicing and deepening relationships with mortgage renewal customers by offering a full suite of complimentary financial strategies and solutions that best meet the customers’ immediate and future financial needs. The primary responsibility of the Virtual Mortgage Specialists is to remotely support multiple branches across Canada in achieving mortgage renewal and retention goals through proactive customer contact. Is this role right for you? In this role, you will: - Through proactive customer contact, provide expert mortgage knowledge and advice on a full range of customized solutions using a holistic financial planning approach with the goal of retaining and deepening relationships with an assigned portfolio of mortgage renewal customers. - Primary focus of proactively establishing contact with mortgage renewal customer and retain the mortgage business. - Through a proactive mortgage retention process, remotely manage assigned renewal leads including, assessing customer financial needs/goals, presenting mortgage retention offers, managing rate negotiations and making appropriate recommendations to secure the renewal. - Through effective preparation and discovery, identify and act on opportunities to deepen the relationship with additional, relevant financial solutions. Deepen and grow relationships and business by: - Understanding customer’s financial goals and preferences, analyzing their needs, and recommending the appropriate strategies and solutions to help them achieve their goals. - Planning and executing on weekly measurable targets including proactive customer contacts, and effective mortgage retention. - Identifying referral opportunities in response to changes in needs/preferences and where necessary, referring and collaborating with key partners, such as Financial Advisor Investment and Retirement Specialists, Small Business Advisors or the appropriate Global Wealth partners. ​Deliver exceptional customer experiences by: - Effectively executing the Customer Experience Model (CEM) - Consistently delivering on the Service Basics and Advice+ Promises in all customer/employee interactions - Delivering on the diverse advice expectations of our customers. - Escalating and tracking customer concerns and complaints as required ​​​​Minimize the Bank’s exposure to risk by: - Contributing to operational excellence and a satisfactory Branch audit - Staying current and adhering to all retail lending compliance, regulatory compliance, custody and Occupational Health & Safety requirements and changes - Ensuring strict adherence to Bank security procedures, including retail lending policies and processes, assigned authorities and limits - Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or Branch Manager and/or AML and/or Branch Compliance Officer or Alternate (BCO/ABCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate - Adhering to custody and security procedures at all times - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - ​​Adhering to compliance with regulatory activities and guidelines as part of the sales process, including Privacy, Anti-Money Laundering(AML)/Anti-Terrorist Financing, Financial Consumer Agency of Canada(FCAC), Know Your Customer(KYC), Canadian Deposit Insurance Corporation(CDIC), regulations and policies and Guidelines for Business Conduct. - ​​​​​​​Champions a high-performance environment and contributes to an inclusive work environment. Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: - Strong understanding of residential mortgage product knowledge, including policy and process - Experience working with in a customer-facing role within the financial industry or related field - Post-secondary degree in business/finance or related field (considered an asset) - Expert knowledge using Microsoft Teams, Salesforce and E-Signature - Prior experience leading virtual advice discussions and assisting customers on how to navigate virtual meetings (considered an asset) - Highly organized with strong attention to detail - Effective written and verbal communication skills What we’re offering: - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A competitive compensation and benefits package. - An organization committed to making a difference in our communities– for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - You’ll receive clear, transparent criteria to progress in your career. Location(s):  Canada : Alberta : Calgary

Role Description We are currently seeking a passionate and results-driven Home Financing Advisor (HFA) to join our team. In this role, you will have the opportunity to leverage your expertise in banking, influencing, trust development, and client experience to build strong relationships, provide expert mortgage advice, and drive mortgage sales. With a commission-based compensation structure and the flexibility of a mobile role, this position is ideal for individuals who are entrepreneurial, enthusiastic about making a positive impact and thrive in a results-driven environment. - Build lasting relationships with clients, referral partners, and community stakeholders to generate mortgage opportunities and referrals. - Utilize your banking expertise and communication skills to provide tailored mortgage advice that align with clients' financial goals and objectives. - Focus on building trust by delivering transparent and honest advice, building rapport, and maintaining open communication throughout the mortgage process. - Prioritize client experience by understanding client needs, delivering personalized service, and ensuring a seamless mortgage application process. - Collaborate with internal teams, including underwriters, to facilitate timely mortgage approvals and closings while adhering to regulatory requirements. - Remain mobile to be accessible and accommodate clients’ preferences. - Stay informed about market trends, mortgage products, and industry regulations to provide informed advice and maintain a competitive edge in the market. Qualifications - Minimum of 3 years of proven success in the mortgage industry, or a related field. - Strong commitment to trust development, client experience, and delivering exceptional service. - Excellent communication, negotiation, and interpersonal skills, with the ability to influence and build rapport with clients and stakeholders. - Entrepreneurial mindset with a drive to succeed in a commission-based sales environment. Benefits - Fully commission-based compensation structure with unlimited earning potential. - Comprehensive benefits package, including health, dental, and retirement savings plans. - Access to our Key Realtor Partners Program enabling you to build lasting relationships with your referral sources. - Market leading dedicated underwriting model gives you one-on-one access to your own underwriter. - Competitive advantage with our industry leading Scotia Total Equity Program allowing you to provide clients with holistic financial advice. - Bespoke programs designed for the unique needs of key client segments. - Leverage the full Retail Bank and anchor clients through the Scotia Mortgage+ Program and Scene+ loyalty offerings. - Ability to build your own support team once you surpass a minimum sales threshold. - Ongoing training and professional development opportunities. - Flexible work arrangements, including remote work options. - Be part of a high performing team, committed to creating and fostering a diverse and inclusive team culture. How to apply If you are passionate about banking, relationship building, trust development, and client experience, and possess the qualifications outlined above, we invite you to apply for the Mortgage Specialist position at Scotiabank. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this role.

Role Description Manages a portfolio of highly complex clients in National Accounts in Canada, ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures. - Looks to deepen client relationships and leverage broader Bank relationships, systems and knowledge. - Promotes the development and profitable growth of the Automotive commercial banking portfolio as part of National Accounts in the existing market area by: - Developing and implementing a structured marketing strategy to maximize business development opportunities for sustainable growth; - Developing strategic sales plans to assist Relationship Managers for prospects and existing customers; - Identifying prospects/referrals from both internal/external networks; - Analyzing prospect lists and prioritizing business development opportunities based on industry/market data and customer analytics; - Partnering with National Accounts Execution Team, who has primary responsibility for credit deal structuring, negotiation; - Determining pricing for existing customer relationships in addition to proposed financing for any prospects, ensuring a satisfactory level of profitability for one’s overall book of business; - Partnering with internal resources for non-credit related products; - Referring customers and prospects to the appropriate Bank segment and/or internal partners as appropriate. - Pursues an aggressive business development program within the assigned market area according to agreed-upon growth objectives by: - Leading the direct selling of credit and non-credit commercial products to prospects and customers; - Maintaining an appropriate ongoing sales pipeline; - Identifying and facilitating the involvement of key Bank resources and stakeholders to further business interests; - Maintaining effective follow-up with prospects/referrals on any unsuccessful deals or bids; - Updating client or contact information accurately and in a timely fashion. - Builds and maintains a high market profile in the assigned market area with both internal and external contacts by: - Planning and completing relationship activities which generate sales opportunities and/or provide value to the customers; - Building and maintaining an awareness of local market and general economic conditions; - Meeting with key industry and business leaders, as well as other centres of influence; - Participating in professional and community events and associations to develop and expand network of contacts; - Liaising with Bank product specialists to stay abreast of new enhancements, products and services, as necessary. - Ensures existing relationships receive ongoing attention, as required to maintain and grow the relationship by: - Promoting and encouraging a strong relationship with the Execution teams for clients; - Using strong knowledge of the Bank’s diverse products and services to ensure the banking needs of each relationship are well understood and documented; - Actively seeking customer feedback on Bank products and services and the delivery of customer service; - Liaising with the Dealer Finance Centre for fulfilment (including documentation, liaison with 3rd parties, security registration) and all service activities; - Liaising with Client Portfolio Management for compliance monitoring and reporting actions as required; - Leading the direct selling of credit and non-credit products and partnering with all internal product specialist groups as required ensuring customer needs are met. - Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. - Pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Qualifications - At least 5 years of commercial automotive banking experience. - Expert knowledge of the commercial automotive banking marketplace in Canada. - Thorough knowledge of the assigned market area’s key prospects, major companies and competitive positioning. - Familiarity with the Loan Syndication market. - Strong understanding of the Automotive Finance key objectives, strategies, structure, as well as its lending and deposit products and services. - Very strong interpersonal and communication skills. - Strong PC skills, including MS Word, Excel, PowerPoint, and other commercial systems and platforms. - Excellent networking and interpersonal skills. - Excellent sales/closing skills. - Very strong communication skills (oral and written). - Excellent relationship building and teamwork skills. - Well-developed credit skills (i.e., able to qualify and assess credit worthiness of prospects). - Strong negotiation skills. - Broad knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model to provide integrated financial solutions. - An undergraduate degree in business or economics (or work equivalency) is a requirement. Requirements - Work in a remote-based office environment; non-standard hours are a common occurrence. - Frequent travel primarily domestically. Benefits - The opportunity to join a forward-thinking organization with a collaborative team of innovative thinkers. - A competitive compensation and benefits package. - An organization committed to making a difference in our communities. - Recognition and rewards for high-performance. - Support from leadership through meaningful development conversations. - Clear, transparent criteria to progress in your career.