• Lead in-depth analyses of customer usage, product adoption, financial performance, and operational metrics to identify trends and opportunities. • Collaborate with Customer Success Managers and clients during onboarding to validate model results, scrub and map data, and deliver actionable recommendations. • Partner with product managers to define KPIs and measure the impact of product changes. • Create advanced dashboards and interactive reports using tools like Power BI and Tableau to support executive decision-making. • Aggregate data from multiple systems to provide comprehensive insights and support strategic initiatives. • Implement and document processes to ensure data integrity, governance, and reporting accuracy. • Serve as a subject matter expert in transportation data and contribute to the development of the organization’s long-term data strategy and roadmap. • Provide ad-hoc reporting and support for compliance, legal audits, and discovery requests. • Collaborate with technology and business partners to promote automation and deliver successful reporting-related projects. • Mentor junior analysts and business analysts, promoting best practices and professional development. • Create board-level reports and contribute to strategic presentations for senior leadership.

• Leverage data and analytics to influence business strategy • Develop standards of practice for data retrieval and reporting • Compile, clean, and analyze complex data using various tools

• Reporting requests • Reporting and Analytics for HR Data ? i.e. Census Reports, Employee Roster, Turnover Report, Promotion Report • Workday Knowledgeable with data management (Internal Hr and external Hr partners (Finance & IT) • HR Dashboarding • Talent Acquisition • HRBP • L&D • Total Rewards • Data Quality- Audits • Candidate must be detail oriented, Federal, state and HR reporting (Compliance) • Workday certification is a plus • QLIK- system for visualization ? going to be maintaining reports and dashboards, not really building from scratch. • HR data is in workday. • Legacy data might be in ICIMS • Engagement data is in Quantum (not really needed for this role). • Reporting Module focus within Workday. • North America HR data- data management

• Responsible for analytic data needs of the business unit • Handle complex data projects and acts as a lead for other Data Analysts • Provide advanced analytical support for business operations in claims, provider data, member data, clinical data, HEDIS, pharmacy, external reporting • Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources • Review data to determine operational impacts and needed actions; elevate issues, trends, areas for improvement and opportunities to management • Develop reports and deliverables and make recommendations to management • Model data using MS Excel, Access, SQL, and/or other data ware house analytical tools • Assist management in driving business decisions based on data • Ensure compliance with federal and state deliverable reporting requirements by performing data quality audits and analysis • Assist with training and mentoring other Data Analysts • Assist with determining work load and related activities for other Data Analysts