Triumph Financial, Inc.

• Work closely in a small, cross-functional team of 3-4 people focused on AI/ML systems. • Collaborate closely with product managers and other stakeholders. • Understand customer pain points and deliver impactful solutions. • Build, deploy, and integrate models that generalize across diverse document formats. • Explore new techniques in deep learning, transfer learning, and model optimization.

• Building and developing a business strategy to establish a network of direct and intermediary relationships. • Managing and maintaining the relationship with existing and prospective borrowers. • Qualifying prospect borrowers by reviewing financial and non-financial information. • Seeking credit approval to prospective clients and selling them on loan terms. • Leading negotiation of loan structures during proposal stages. • Reviewing monthly delinquency report and assisting with collection activity. • Identifying, qualifying and referring non-equipment based lending opportunities.

• Represent Triumph's Equipment Finance Division in the local and regional markets • Originate equipment based loans by initiating and maintaining relationships with existing and prospective clients • Assist in the underwriting process of new transactions from inception to funding • Manage relationships with existing and prospective borrowers • Lead the negotiation of the loan structure for new opportunities during the proposal stage • Review monthly delinquency report and assist with collection activity • Identify and refer non-equipment based lending opportunities to appropriate Triumph business units.

• Design and implement enterprise security controls across infrastructure, cloud platforms, endpoints, networks, and enterprise systems. • Serve as a technical resource for enterprise security technologies including network security, endpoint protection, IAM, data protection, and cloud security. • Develop and maintain security standards, hardening guidelines, and best practices for enterprise systems and platforms. • Provide security guidance and technical review for new systems, cloud services, infrastructure changes, and enterprise technology initiatives. • Partner with Infrastructure, Cloud, DevOps, and Application teams to incorporate security best practices into enterprise platforms and operational processes. • Provide technical leadership and mentorship to Information Security Engineers while promoting engineering best practices. • Manage and support enterprise security platforms, including configuration standards, upgrades, integrations, tuning, and operational health.

• Lead and communicate the product vision and strategy in alignment with company objectives. • Manage the full product lifecycle from discovery to launch and iteration. • Collaborate closely with software engineers, designers, data, and marketing teams to deliver high-quality products on time. • Analyze market trends, customer feedback, and product performance to guide decision-making. • Prioritize product features and enhancements based on business impact and customer value. • Mentor and inspire the product team, sharing best practices and helping elevate the team's capabilities. • Influence key stakeholders, including executives, to align and drive support for product initiatives. • Identify new product opportunities and stay ahead of emerging technologies.

• Design, implement, and maintain cloud infrastructure in AWS • Build and enhance CI/CD pipelines to support efficient software delivery • Deploy, manage, and optimize Kubernetes clusters for scalability and high availability • Develop and maintain Helm charts for containerized application deployments • Manage and support production Kafka environments • Partner with development teams to improve application reliability, security, and performance • Collaborate with security teams to ensure compliance with industry and regulatory requirements • Monitor system health and performance, identifying opportunities for optimization • Automate infrastructure provisioning, configuration, and deployment processes • Lead technical initiatives and recommend platform improvements and architectural enhancements • Define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs) • Troubleshoot complex infrastructure and application issues, performing root cause analysis • Evaluate and implement emerging technologies that improve operational efficiency and platform reliability • Create and maintain technical documentation and operational procedures

• Design, implement, and maintain cloud infrastructure in AWS • Build and enhance CI/CD pipelines to support efficient software delivery • Deploy, manage, and optimize Kubernetes clusters for scalability and high availability • Develop and maintain Helm charts for containerized application deployments • Manage and support production Kafka environments • Partner with development teams to improve application reliability, security, and performance • Collaborate with security teams to ensure compliance with industry and regulatory requirements • Monitor system health and performance, identifying opportunities for optimization • Automate infrastructure provisioning, configuration, and deployment processes • Lead technical initiatives and recommend platform improvements and architectural enhancements • Define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs) • Troubleshoot complex infrastructure and application issues, performing root cause analysis • Evaluate and implement emerging technologies that improve operational efficiency and platform reliability • Create and maintain technical documentation and operational procedures

• Design, build, and maintain AWS-based cloud infrastructure, CI/CD pipelines, and automation tools • Partner with development teams to ensure applications are scalable, reliable, and secure • Optimize and manage Kubernetes clusters for performance, scalability, and consistency • Develop and maintain Helm charts for containerized applications • Manage and support Kafka clusters and streaming infrastructure • Collaborate with security teams to meet compliance standards (SOC2, SOX, FFIEC) • Monitor system performance using tools like Grafana, Loki, and other observability platforms • Automate deployments, configurations, and operational processes • Recommend and implement improvements to infrastructure design and DevOps practices • Define and implement SLOs and SLIs to enhance system reliability • Continuously improve DevOps workflows and platform efficiency.

• Independently manages accounts on a day-to-day basis including coordinating all services, answering questions, and resolving problems • Negotiates and secures appropriate carrier coverage based upon client needs for new and renewal business • Maintains ongoing relationships with carrier product managers • Works closely with Triumph’s sales teams to understand a client and/or prospect’s needs, submits coverage specifications and obtains quotes • Presents Coverages to clients independently • Responds to client and carrier inquiries • Maintains and enhances the company’s relationships with existing clients by executing proactive contact initiatives • Enters and maintains accounts/policies in AMS360 • Reviews insurance policies and endorsements for accuracy • Prepares Insurance Proposal and communicates subjectivities and exclusions for new and renewal business

Title: Client Services Associate (Part-time) Location: Durango United States Job Description: Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Triumph Financial, Inc. (NASDAQ: TFIN), is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services. Summary Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the forefront of our commitment to exceptional customer service. You'll not only provide prompt and accurate financial transactions but also contribute to the development and retention of customer relationships. By profiling new and existing customers, offering insightful advice on bank products and services, and ensuring each customer interaction exceeds expectations, you'll play a key role in fostering customer loyalty and identifying valuable cross-selling opportunities. If you're eager to take initiative, contribute to our retail branch goals, and make a meaningful impact, we invite you to become a part of our team. Job Description The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank's policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm. Team Culture At Triumph Financial, we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this, we're "Helping People Triumph." Treating people fairly, handling conflict with grace, and speaking the truth with humility are actions born of our convictions. Correct, consistent daily action shapes our culture, and we work at this diligently. How You'll Spend Your Time - Profile new and existing customers, suggesting tailored products/services. - Provide exceptional customer service, exceeding expectations. - Open new accounts, ensuring accuracy and timely documentation. - Assist with Stop Payments, Debit Card Orders, and more. - Take initiative to resolve customer issues and provide prompt feedback. - Help maintain customer goodwill and contribute to branch goals. - Professionally refer customers to various bank departments. - Safeguard customer info, adhere to regulations, and maintain security. - Process transactions while maintaining accurate records. - Contribute to local community and bank-sponsored events. Education & Experience Requirements The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience. Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment! Triumph Financial, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Compensation Range Hourly: $16.54 - $22.67 We offer Medical, Dental, Vision, Paid Time Off, 401k and much more. Go on. Do it. Apply Today!