Role Description The National Account Manager – Macy’s is responsible for leading the strategic partnership with Macy’s to drive retail sell-out, brand penetration, and profitable growth across the network. This role owns the development and execution of Macy’s-specific strategies that accelerate consumer demand through best-in-class clienteling, localized event activation, and impactful training initiatives, while upholding brand standards and delivering an exceptional customer experience. - Primary architect of Macy’s sell-out strategy, partnering closely with Macy’s leadership and field teams. - Develops and communicates clear plans around clienteling programs, My Client utilization, local event strategies, product launch execution, associate education, visual standards, and marketing activation. - Maintains a deep understanding of Macy’s business, customer, and regional market dynamics. - Identifies opportunities for strategic expansion within the Macy’s network. - Ensures strong operational excellence with all locations aligned to retail guidelines. - Partners closely with Divisional Directors, Divisional Sales Managers, Business Development, Wholesale, and cross-functional teams. - Ideal candidate is a self-starter who thrives in a fast-paced, remote environment. Qualifications - Bachelor’s degree in finance, sales management, business economics, or marketing. - 8-10 years professional experience in wholesale or retail sales organizations, ideally with Department Stores or National Accounts. - Experience working in a global matrix organization. - Experience with issue management, preferably from a consumer-oriented business. - Expertise in data analysis tools and software (e.g., SQL, PowerBI, Advanced Excel). - Familiarity with internal project management platforms and tools. - Analytical skills to evaluate process effectiveness and drive improvements. - Fluency in English (additional languages are a plus). - Expertise in managing key accounts and building long-term relationships with national clients. - Ability to develop and implement sales plans tailored to national retail and wholesale markets. - Proficiency in negotiating contracts, pricing, and terms with large-scale clients. - Skill in analyzing sales data, market trends, and competitor activity. - Understanding the dynamics of retail and wholesale distribution. - Experience in creating sales forecasts and managing budgets effectively. Requirements - Develop comprehensive, Macy’s-specific growth plans in partnership with Divisional Sales Managers. - Serve as a strategic advisor to Macy’s field and account leadership. - Collaborate with internal and external stakeholders to drive adoption of best practices. - Maintain a deep understanding of the Macy’s customer and regional market dynamics. - Develop sales forecasts and go-forward strategies based on current performance. - Service and grow the Macy’s partnership through effective selling presentations. - Work cross-functionally with Sales, Marketing, Category Management, Merchandising, and Wholesale partners. - Identify and pursue opportunities for strategic expansion within the Macy’s network. - Deliver against revenue, retail comp growth, KPI, and P&L targets. Benefits - Robust compensation package including base and bonus. - 401K plan to help secure your financial future. - Extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D. - Anniversary gift cards, recognition program, and product discounts. - Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement. - PTO Package including Vacation, Personal, Sick, Celebration days, and Paid Holidays. Salary Details $130,000 - $150,000 commensurate on experience.

• Own and expand AMC partnerships post-acquisition, deepening relationships and driving increased adoption of Paradigm’s solutions • Build and manage relationships across all levels, including senior stakeholders, acting as a trusted advisor and advocate • Partner cross-functionally with Sales, Product, Engineering, and Implementation to deliver value and unlock growth opportunities • Lead partnership operations, including performance tracking, reporting, and alignment across provider success teams

• Revenue Ownership & Partner-Led Growth: Own and deliver against a defined partner-sourced revenue target by leading co-sell strategy, joint business planning, and expansion across alliances, with forecast accountability. • Ecosystem Delivery Strategy: Define the technical and operational requirements for our external partners. You will architect the "connective tissue" that allows partners to act as a seamless extension of our internal delivery teams • Establish relationships with the Insurance ecosystem including but not limited to data partners, strategy firms, Policy Administration Systems, Pricing solutions, and other potential integration partners. . • Partner Enablement & Certification: Build and manage the global "Kalepa Standard" for external implementations. You are responsible for the technical proficiency of our partners, ensuring they are enabled on our most advanced platform features. • Operational Governance: Own the "Partner Scorecard." You will monitor partner-led implementation quality, stabilization speed, and client satisfaction to ensure our brand promise is met externally. • Strategic Alliance Management: Serve as the primary operational lead for Tier-1 global partnerships. You will move these alliances from high-level agreements to active, high-performing co-delivery motions in the field. • GTM & Product Bridge: Act as the technical voice of the ecosystem. Feed partner insights back to R&D to improve the "implementability" of our products and work with Sales to bake partner strategy into our largest enterprise pursuits.

• Work with existing Named partners to generate new opportunities for Vena • Own the Vena Partner’s success post-recruitment by guiding their strategy, and ongoing improvement and execution to ensure that both Vena and the Partner meet and exceed their applicable performance targets • Collaborate and build relationships with diverse teams at all levels (Directors, VP’s and C-level executives) • Influence, support and optimize the ongoing improvement of Vena’s Partner network by guiding decision making and submitting recommendations to promote speed, effectiveness, and efficiency • Conduct and participate in regular pipeline reviews and strategic quarterly business reviews (QBR) with Partners • Directly responsible for ensuring the timeliness and accuracy of all Partner administrative responsibilities, reporting and metrics • Be the voice of the Partner internally at Vena to ensure the Partner receives the required support and service with specific emphasis on Professional Services, Product, Marketing, Finance and Sales • Drive both Partner and Vena’s integration, awareness and sensitivity to each entity’s requirements, dependencies and operations with the objective of complete cross functional transparency and alignment • Collaborate with Operations and Partner strategy team to ensure compliance standards are met with Partners • Travel as required to Conferences, Partner Offices, and Events • Other duties, as assigned.