• Participate in on-call rotations as the primary technical lead. Act as the Incident Commander during major severity incidents: initiating war rooms, coordinating cross-functional teams, and providing clear status updates. • Instrument code to expose high-cardinality metrics and distributed traces. Collaboratively define, measure, and defend Service Level Objectives (SLOs) and Error Budgets with product owners. • Write high-quality, production-ready code (in Java, Go, or Python) to build internal tooling, automation platforms, and self-healing mechanisms that eliminate manual operator intervention. • Partner with Product Engineering teams during the design phase to ensure new services are built with reliability, scalability, and observability patterns (circuit breakers, rate limiting, backpressure, fallback strategies) from day one. • Analyze system performance and traffic patterns to model future capacity needs. Conduct load testing and chaos engineering experiments to verify system resilience under failure conditions.

• Participate in on-call rotations to detect and triage service and reliability issues across all environments. Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross-functional teams, providing timely and clear status updates to all stakeholders. • Create and maintain meaningful dashboards and alerts. Work with development teams to instrument their code to ensure visibility. • Develop automation to eliminate manual and repetitive operational tasks (toil) related to reliability across both applications and infrastructure. • Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by the engineering leadership. • Investigate and resolve customer complaints escalated beyond L1 and L2 support, especially those involving performance, reliability, or complex system behavior.

We are hiring for several ON-SITE roles working on a long-term project in Wisconsin. However, projects after this assignment may be in another location or state so some flexibility on travel/relocation in future would be beneficial. The positions revolve around on-site Layout support, Quality Inspections and Progress Reporting for construction installations, using XYZ's Augmented Reality technology, the Atom. The Atom enables the user to view 3D BIM models as holograms/overlays through its visor, alongside the live environment around them, for absolute objectivity and efficiency. Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Site / Surveying Engineer (Using Augmented Reality) As an Engineer / Surveyor at XYZ, you'll be wearing the Atom and using it to eliminate construction and design errors on site, which would otherwise lead to costly and time-consuming rework. You'll visualise the design models in holograms through the visor and provide regular updates of potential clashes/errors in what has been, or is to be, installed by verifying what you're seeing in front of you. Key Responsibilities Conducting daily site inspections using the Atom (Augmented Reality headset) to ensure works are installed/being installed correctly, as per the BIM Model. Using a total station to set / traverse control points Client communication and reporting Producing reports based on the inspections from that day. Attending meetings to coordinate with contractors to plan daily activities. Processing and reviewing all acquired data to ensure it is accurate and reliable. Reporting to the Field Operations Manager, maintaining an efficient workflow and ensuring all requested inspections are conducted within the specified time frame. Working with the Contractor to devise a weekly lookahead of inspections in line with the master construction programme in order to de-risk incorrect installation from taking place in the field. Obtaining and preparing the latest approved Revit models to export into HoloSite Skills, Knowledge and Expertise 2+ years relevant work experience in a field engineer or surveying role, ideally using a total station or laser scanners etc in your work A qualification in construction, land surveying, civil engineering, geospatial or geodetic engineering would be preferred but isn’t essential Benefits Competitive salary based on 40-hour week 15 days paid time off + public holidays Healthcare Working on-site on MAJOR multimillion/billion-dollar construction projects Travel and relocation opportunities across the US Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever Professional development opportunities Want to see it in action? Check out our Through The Lens video by clicking here! For more content and information please visit our company pages: www.xyzreality.com https://www.linkedin.com/company/xyz-reality/posts/?feedView=all

• Responsible for the design, development, assessment, and execution of software solutions • Support to cross-functional departments and troubleshoot software programs • Design and code scalable, high-traffic services • Collaborate with team members and stakeholders in planning and design • Produce automated tests for developed software • Investigate and troubleshoot data issues • Mentor, coach, and develop talents of junior engineers