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Enterprise upskilling for AI, Low Code and Process Automation 🤖
Training Operations Intern
Location
Germany
Posted
36 days ago
Salary
0
Seniority
Entry Level
Job Description
Training Operations Intern
Bots & People
• Plan and schedule training sessions with trainers and clients across multiple enterprise projects in parallel • Align with trainers on upcoming sessions, preparation needs, and logistics • Coordinate meetings between internal team, trainers, and client stakeholders • Send communications to learners: invitations, reminders, pre-work, follow-ups • Translate presentations and session materials between German and English • Manage session rescheduling when things shift (they always do) • Run session aftercare: materials handover, follow-up messages, open questions • Run project controlling in Excel: who is delivering what, when, for which client, at what cost, and where we are versus plan • Produce attendance reports for clients and internal tracking • Prepare numbers for impact reviews (NPS, completions, adoption KPIs) so clients see the value and we see where to improve • Send purchase orders to trainers based on confirmed bookings • Check incoming trainer invoices against POs and project plans, flag anything that does not match • Keep documentation and filing in order so finance can close the month without chasing • Identify recurring admin tasks that should not take a human anymore • Build automations using AI tools, Power Automate, Make, Zapier, custom GPTs, or agent builders, in close collaboration with Sara and Olli • Improve our internal Excel and project controlling setup so it scales without adding manual work • Share what you build with the team so others benefit from it too
Job Requirements
- Genuine love for admin work, structure, and clean data (you read the list above and did not flinch)
- Advanced Excel skills: pivots, lookups, nested formulas, conditional logic, data validation, ideally Power Query
- Super detail-oriented: you catch the typo in the PO, you notice the invoice amount is off by €50, you spot when two sessions are booked on top of each other
- Reliable and structured: when you take something over, people can stop worrying about it
- Genuine curiosity about AI: you already play around with ChatGPT, Claude, or similar, and you want to go much deeper
- Solid German and English (our clients are DACH, a lot of our content is in English)
- Currently enrolled at a university as Werkstudent:in or available as an intern for at least 6 months, based in Berlin or willing to work hybrid
Benefits
- 30 vacation days per year (for full time employees) + unlimited home office days, remote work, or work from our beautiful Berlin office - you choose
- A highly dynamic startup environment where you can grow and reach the next stage of your career.
- The opportunity to work and develop in one of the fastest-growing technology topics of our time (process automation)
- Work on a highly relevant field: automation, AI adoption, and modern upskilling
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