We Connect and Protect
Regional Service Manager – Liquid Cooling
Location
Taiwan
Posted
31 days ago
Salary
0
Seniority
Senior
Job Description
Regional Service Manager – Liquid Cooling
nVent
• Lead and manage regional liquid cooling services operations, ensuring consistent, high-quality service delivery • Oversee installation, commissioning, maintenance, and troubleshooting of liquid cooling solutions in data center environments • Ensure services align with established service models, SLAs, and best practices • Develop and optimize regional service processes to improve efficiency, reliability, and customer outcomes • Own and manage regional services P&L, including revenue, cost control, margins, and forecasting • Analyze financial performance using P&L statements and operational metrics to drive continuous improvement • Support pricing strategies, cost estimates, and service contract structures • Develop and execute plans to grow services revenue and profitability within the region • Maintain a strong understanding of liquid cooling technologies and data center infrastructure • Collaborate with engineering, sales, and product teams to support complex technical solutions • Act as a technical escalation point for customers and internal stakeholders • Stay current on industry trends and emerging technologies • Serve as a primary point of contact for key regional customers • Build strong customer relationships as a trusted advisor • Support sales teams with pre-sales efforts and services proposals • Lead customer meetings, reviews, and executive discussions • Mentor and develop regional service personnel • Foster a culture of safety, accountability, and continuous improvement • Coordinate with cross-functional teams including sales, engineering, supply chain, and finance
Job Requirements
- Bachelor’s degree or equivalent experience
- Data center experience, preferably with liquid cooling solutions
- Experience and knowledge of services models and P&L statements
- Ability to understand and communicate technical solutions
- Customer-facing experience
- Basic computer skills with proficiency in Microsoft Excel
- Previous regional or multi-site service management experience is preferred
- Experience in mission-critical or infrastructure environments
- Familiarity with service contracts and SLAs
Benefits
- Commitment to strengthen communities where our employees live and work
- Encourage and support the philanthropic activities of our employees worldwide
- Matching program providing funds to nonprofit and educational organizations where our employees volunteer or donate money
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