• Own the engineering team: manage daily scrums, lead weekly team meetings, and set direction on priorities, blockers, and technical approach • Define and drive the organization's AI and technology strategy, including platform selection, architecture patterns, and build-vs-buy decisions • Design and own AI/ML architecture across cloud platforms (AWS Bedrock, Google Vertex AI), establishing standards for RAG implementations, agent orchestration, and model selection • Contribute directly to production codebases; this is a hands-on role, not management from a distance • Architect agentic systems using modern patterns: MCP (Model Context Protocol), tool-use, function calling, and multi-step orchestration frameworks • Own the full data quality pipeline upstream of RAG: document ingestion architecture, parsing strategies, chunking methodology, and continuous iteration based on retrieval performance • Define and implement observability strategy, evaluation frameworks, production metrics, drift detection, and quality monitoring for deployed AI systems • Own cost optimization: model selection tradeoffs, token economics, usage monitoring, and budget forecasting at enterprise scale • Hire, mentor, and develop engineers; build a high-performing team culture that balances speed with code quality and system longevity • Establish and refine engineering processes: CI/CD pipelines, git workflow standards, SDLC documentation, code review practices, and onboarding programs • Develop AI-assisted development workflows and tooling that create a multiplying effect on team productivity • Define guardrails, compliance patterns, and scalability strategies for AI systems handling PHI • Collaborate with Operations, Compliance/Legal, and business stakeholders to identify, prioritize, and deliver AI use cases • Ensure all engineering and AI implementations comply with HIPAA and organizational data governance requirements • Report to the CTO on team performance, technical direction, and strategic roadmap

Job Description Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. You are passionate about hiring and leading a diverse team of Frontend and Backend Engineers to build an end-to-end product from scratch. You will partner closely with the Product team to shape and execute the roadmap for our new Payroll Offering that GA'd in January. This is a fully remote role, however, you must be physically located in EST and be willing and able to work EST hours Monday-Friday given the location of other members on your team. Base salary for this role ranges from $200,000 - $230,000 per year. Job Requirements - 7+ years of professional experience in software engineering with a strong backend background. All candidates must pass the same live coding interview given to Senior Backend Engineering candidates. - 3+ years of experience leading, growing and mentoring Engineering Teams, preferably in dynamic, fast-paced companies. - Experience developing products in one of the following domains or similar: Payroll, Benefits, HR, Payments. - Excellent knowledge of software design and scalable web architecture. - Experience developing SaaS products hosted in a cloud platform like AWS or equivalent. - People-person with strong leadership skills who can build a winning team. - Independent, resourceful, and proactive team player with a desire to impact our team, our product, and our customers. The following are a big plus: - Experience developing a product from scratch. - Experience with Kotlin / Scala / Java. - Both Backend and Frontend development experience. Job Responsibilities - Hire, lead, and develop a high performing Engineering team to build our Payroll Product in alignment with overall product vision and business goals. - Partner with Product to build and execute on a roadmap of exciting features for Payroll. - Drive technical excellence by building a product end-to-end: owning the dev cycle from the technical design, through coding and testing, to deployment and monitoring. - Manage a continuous delivery environment with fully automated QA processes on a microservices architecture, deploying to production dozens of times every day. - Foster a collaborative work environment across multiple teams globally, including CX, UX, Infrastructure teams and other dev teams. - Foster a strong feedback culture, where all team members are encouraged to challenge and be challenged on their opinions and beliefs in order to always optimize for the best possible outcome. Benefits HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Stock options at a high-growth unicorn startup - 100% subsidized medical, dental, and vision coverage for employees - 401(k) with a 3% company match starting from Day 1 - Hybrid working model for bobbers in the NY metro area - Work from home allowance to get your home office set up! - Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment - Annual Headspace subscription and wellness benefits - Two social impact days per year for volunteering - Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter - Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus - Fun and frequent social events (in-person and virtual) - We love birthdays - take the day off and receive a special gift - Dog-friendly office

Role Description The Learning Delivery Manager is a key member of the Global eLearning Team, demonstrating thought leadership, relationship management, and quality improvement for instructor vendors. Instructor Vendor Sourcing & Development - Develop and implement the process of vetting new instructor vendors and coordinating instructor certification programs to ensure readiness to deploy client content. - Create accounts in Arise learning management systems and authorizing appropriate levels of access. - Refine quality monitoring programs specific to instructor performance in the virtual learning environment. - Complete a specified number of Quality evaluations per month for contract instructors based on the Phillips methodology. - Deliver feedback and enhancement sessions with contract instructors. - Develop and implement performance strategies for contract instructors. - Create alignment across the Lead Instructor population on Virtual learning classroom practices. - Execute pilot programs for new policies and procedures with contract instructors. Class Scheduling, Coordination & Implementations - Develop, implement, and report on strategies to flex across aggressive ramp intervals in cooperation with business operations and enrollment departments. - Support new client program implementations in cooperation with business operations to develop ramp plans, instructor sourcing, and instructor development. - Occasionally travel to client locations and coordinate with curriculum program managers. - Demonstrate best practices and learning capabilities available as part of the Arise virtual platform. - Build and update class schedules for multiple client programs. - Assist teams to identify and analyze performance trends. - Drive initiatives that lead to continuous improvement associated with instruction and certification. - Build and track the Project Specific Appendixes to ensure instructor vendors are contracted to provide services and their company receives service revenue in a timely manner. - Coordinate with business operations and instruction vendors to distribute learning and production codes and distribute updated class materials. - Communicate frequently with Customer Success Manager, Sr. Customer Success Managers, Independent Business Owners, and their Service Partners to assure mutual understanding of, and agreement with, plans, initiatives, and schedules. - Troubleshoot instructor vendor and learner issues that may arise during class. - Make minor changes and updates to courses in Arise University. Reporting & Analysis - Report weekly on class results (certification rates, learner trends, drop reasons, contract completion, etc.) and how certification program results impact production performance. - Research data in response to inquiries from CRMs and others including rosters, assessment results, class results, and performance results. - Perform test resets in the learning management system. - Other duties as assigned. Qualifications - Bachelor’s Degree - Experience with one or more LMS systems that required online collaboration - Experience leading large teams - Staff management experience - Experience managing a virtual group or audience (preferred) - Flexibility to operate in a growing and changing business - Desire to operate in an entrepreneurial environment - Ability to analyze and evaluate data from a variety of sources and make actionable decisions and recommendations - Ability to think strategically while maintaining strong attention to detail during execution - A team player, with the ability to operate independently - Webcasting systems (expert) - MS Office - Excel (intermediate) - PowerPoint (high-intermediate/expert) Skill Set - Relationship Building and Effective Communication - Client Presence - Ability to represent Arise and negotiate client needs - Executive presentations - Project Management - Create project plans outlining task completion timelines and success measurements - Identify root causes of performance trends and develop action plans - Achieve department objectives within budget constraints - Report to the Global eLearning management team on project progress, barriers, workarounds, and next steps - Process Building - Improvement of processes and procedures for the certification department - Standardization and implementation of new and improved certification processes and procedures - Cost Monitoring - Forecasting - Budgeting Benefits - When smart, creative, and passionate people get together, the results are astounding and the opportunities limitless! - Achieve your potential at Arise. - Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

Title: Manager, Software Engineering Location: Austin, TX Austin, TX / Madison, WI Research and Development – Research and Development - RD / Full-time / On-site Type: Full-time Workplace: onsite Category: Research and Development - RD Job Description: We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: As a Software Engineering Manager, you will be both a hands-on technical leader and a people manager, actively engaging in technical challenges alongside your team. You will set a high bar for technical quality, participating in design discussions, code reviews, and problem-solving to drive impactful solutions. Beyond the technical realm, you will be responsible for cultivating a strong, collaborative team dynamic that thrives in both remote and in-office environments. You will lead by example, ensuring that engineers feel supported in their professional growth while aligning team goals with company objectives. In addition, you will engage with customers and customer-facing teams to deeply understand their needs and contribute to defining product roadmaps. Through effective communication and mentorship, you will empower your team to deliver high-quality work, continuously improve, and innovate. Responsibilities and Duties: - Lead, mentor and develop a team of full stack developers and ensure best practices around software development, code quality, and team performance - Actively contribute to technical discussions, design reviews, and code reviews to ensure high engineering standards and drive impactful solutions. - Engage with customers and customer-facing teams to understand business needs, gather feedback, and help define product roadmaps that align with strategic objectives. - Drive project success by ensuring milestones and goals are met while collaborating closely with other divisions within R&D, such as the Business Analysts and Quality Engineering team - Lead by example, fostering a growth-oriented environment through hiring, developing, and supporting engineers at multiple levels. - Build and maintain a healthy and productive engineering culture that thrives on high quality, sense of ownership and pride, and accepting failure as being part of the process. - Ensure that your team is always working on the highest priority work and delivering through the finish line on time. - Clearly communicate project updates, technical challenges, and team progress to leadership and other key stakeholders. - Seek and provide feedback to identify and implement process improvements that enhance team productivity, operational efficiency, and the software development lifecycle, fostering a culture of open communication and knowledge-sharing. Qualifications: - 5+ years technical experience, including designing architecture, implementation, and deployment of SaaS applications. Expertise in Python, Jira, MySQL - 3+ years of experience managing a software development team in a high-growth environment as direct reports - Experience mentoring and developing software engineers in a hybrid work environment - Strong verbal and written communications skills needed to articulate complex, strategic and technical thoughts and ideas effectively to multiple audiences, as well as to listen for meaning and understanding. - Self -directed and analytical, while being comfortable working in a team environment - Experienced leading a team in Agile methodologies - Experience with non-profits or social care organizations Physical demands and work environment: - This job is based on-site in Austin, TX or Madison, WI with the opportunity to work remotely on Fridays. - This is largely a sedentary role. - Limited travel may be required. - Standard office equipment is used, such as laptops, monitors and headsets, if needed. $134,400 - $168,000 a year The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. We value being together We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin. Perks at Findhelp •401k & equity grants •Free food and onsite gym at our Austin HQ •Paid parental leave •Competitive PTO & 10 paid holidays •Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage •Dog-friendly office in Austin HQ •24/7 access to telemedicine and counseling •Book Purchasing Program We’re building a diverse, inclusive team You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff: •Culture Committee •Leadership Development Training •Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.