• Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings • Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training • Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers • Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers • You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone • You will build strong, trusted relationships with colleagues, customers, and partners

Role Description Bist du ein IT-Enthusiast, der im digitalen Raum zu Hause ist? Bei layer7 suchen wir einen IT-Experten, der sowohl im 1st als auch im 2nd Level Support brilliert. Genieße die Freiheit von 100% Remote-Arbeit und bringe dein Know-how direkt im Kundenkontakt ein. Gestalte mit uns IT-Lösungen, die begeistern. - Erste Anlaufstelle für unsere Kunden im Remote IT-Support - Lösen technischer Herausforderungen im 1st Level Support - Tiefes Eintauchen in komplexere 2nd Level Anfragen - Supporter, Berater, Problemlöser und Innovator Qualifications - Solide Erfahrung im IT-Support - Leidenschaft für Technologie - Fähigkeit, komplexe IT-Fragen zu lösen - Kommunikative Fähigkeiten zur verständlichen Vermittlung komplexer Sachverhalte Benefits - Flexibilität unserer Remote-Arbeitsplätze - Fortlaufende Weiterbildungsmöglichkeiten - Ein Team, das deinen Rücken stärkt Company Description Mitten im pulsierenden Dreiländereck Lörrach/Basel liefern wir unseren Kunden modernste Cloud-Lösungen aus unseren eigenen Rechenzentren und unterstützen sie beim Betrieb ihrer IT-Infrastrukturen vor Ort. Als einer der führenden Managed Service Provider in Südbaden stehen wir für maßgeschneiderte IT-Lösungen, die auf individuelle Bedürfnisse zugeschnitten sind – transparent und ohne unerwartete Kosten. - Expertise in IT-Security: Durchführung von Penetrationstests, Härtung von Systemen und umfassende Beratung - Zukunftssichere IT und ein verlässlicher Partner für Unternehmen

Job Description: Title: Informatics Specialist Employee Type:Contract Remote:Yes Location:Atlanta, GA, US Job#: 3008936 Pay Range:$79 - $80 per hour Role Overview We are seeking an Informatics Specialist for a 6 month rolling contract position. This role will serve as a key liaison between operational and IT teams, focusing on auditing system implementations and ensuring smooth data transition processes. The ideal candidate will have a strong background in revenue cycle operations and possess excellent documentation and communication skills. Key Responsibilities - Serve as a liaison between operations and IT teams. - Audit system implementations and validate the build. - Communicate technical details to IT for automation and build validation, particularly for professional billing (PB). - Perform data mapping from legacy Meditech systems to a future Epic system. - Manage documentation for hospital billing (HB) claims and other processes. - Ensure technical operations are well-documented and processes move efficiently. Required Qualifications Experience: Experience in revenue cycle operations is required. The role is open on the specific number of years, with a focus on personality and skill set. Technical Skills: Candidates must have experience with Epic systems. An understanding of system builds and informatics is necessary. Preferred Qualifications - Experience with hospital billing (HB) claims. - Familiarity with Meditech systems. - Experience in assisting with automation processes. Work Environment This is a remote position. The specialist will join a team of approximately 7-8 members and will be integral to both operations and IT functions. Compensation & Benefits A pay rate in the range of $79.99 to $80.00 per hour is offered for this position. This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Role Description The ATSG Engineer manages the resolution of customer issues either remotely or, when necessary, onsite by applying their advanced technical knowledge and expertise in addition to resources available to them. They must resolve support cases that have been assigned to them, carefully documenting the steps taken to enhance the company support database and managing all communications and follow-up related to the case. This is a 100% remote opportunity. Responsibilities: - Handle escalated Technical Support cases - Provide remote assistance and on-site support to Crestron’s dealers and customers while working to resolve technical issues that cannot be efficiently resolved through typical phone support channels - Stage dealer projects and programs in the process of reproducing and resolving the reported issues - Review project designs and programming to ensure they conform to best practices - Gather logs, packet captures, and any other data necessary to effectively - Perform site surveys to verify installations meet industry and Crestron standards - Clearly define and communicate how the customers' concerns will be addressed and effectively manage expectations - Proactively identify potential conflicts and delays, and work to manage and mitigate project risks - Liaison with sustaining engineers and product managers as required to resolve customer concerns Qualifications - H.S. Diploma or General Education Degree (GED) required - Bachelors in EE or CS degree preferred - 6-8 years working in the AV industry and 5 years of experience in Customer Support - 3-5 years experience with Crestron's proprietary software development tools, including Simpl Windows, Simpl+, Simpl#, and D3Pro - Works under minimal supervision with wide latitude for independent judgement - Ability to undertake assigned projects with baseline information for completion and evolve project complexity with minimal supervision - Ability to read and interpret system schematics, floorplans, etc. - Proficient in Microsoft OS environments - Proficient in Apple OS and applications desirable - Proficient in MS 365 platforms: Excel, Word, PowerPoint required, Teams preferred - Moderate / Advanced project management skills - Must possess excellent interpersonal/written/verbal communication skills, with the ability to learn new technologies - Able to effectively prioritize tasks to maximize benefit to the organization - Able to work flexible hours as required by the client - Crestron Certified Programmer required - Crestron DMC-E Certified required - Crestron DMC-N Required - 70% travel Requirements Per applicable state requirements, the annual pay range for this position ($77,000 - $110,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors. Benefits - Medical, Dental, Vision, Life Insurance - Short Term Disability - 401K with company match - Paid Time Off - Holidays - On-site Amenities at NJ Headquarters & TX Facilities - Crestron Market Cafes - Fitness Centers Company Description At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together. EOE/M/F/D/V *No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.