Title: Revenue Examiner 1 Location: Des Moines - 50312 - Polk County, IA Department: Alcohol & Tax Compliance Division Salary ;$42,889.60 - $63,044.80 Annually Job Type;Full-time Remote EmploymentFlexible/Hybrid Job Number;26-02892 Agency;625 Iowa Department of Revenue Division;Alcohol & Tax Compliance Division Job Description: The Iowa Department of Revenue’s Compliance Division is seeking a Revenue Examiner 1 to join our Individual Tax team. The Compliance Division oversees all facets of tax processing, issuances of business permits, and alcohol regulation throughout the state. From the receipt of individual and business tax returns and payments, audits and collections, to routine compliance inspections and regulatory verification of alcohol-licensed establishments, this division is tasked with upholding, enforcing and educating taxpayers and licensees on Iowa’s laws and regulations. In this position you will: - Assist customers with account-level information inquiries over the telephone, in-person and via email regarding tax credits - Utilize strong judgment skills to resolve sensitive and difficult situations while using effective communication with both internal and external customers - Conduct complex tax audits by independently performing an office investigation to ensure that individuals or businesses are correctly and accurately claiming tax credits - Review and examine tax returns, make necessary adjustments through gathering all returns filed by the taxpayer, and determine either the correct amount of refund due or additional amount of taxes, penalty, and interest owed by the taxpayer Preference will be given to candidates with the following: - Experience providing customer service to the public - Basic knowledge of preparing, reviewing, or examining tax returns - Ability to gather data and create simple spreadsheets Job Specific Competencies: - Customer and Personal Service – Principles and processes for providing customer and personal service. This includes customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction - Clerical – Administrative and clerical procedures and systems including word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology - Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Employer Highlights: The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including: - Iowa Public Employees' Retirement System (IPERS) - Retirement Investors Club (RIC) - Flexible Working Environment- Work from Home Opportunities - Health, Dental and Vision Insurance - Vacation Leave - Sick Leave - Paid Holidays (9 days/year) - Flexible Spending Accounts - Life Insurance - Long-Term Disability Insurance The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place. Applicants must live within the State of Iowa to qualify for this position. A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate. Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov. Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited college or university with an associate’s degree in any field. 2) A total of two years of education and/or full-time experience, where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. 3) Current, continuous experience in the state executive branch that includes one year of full-time work in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions.

• Define and evolve the end-to-end revenue operating model (pipeline stages, forecasting methodology, deal inspection cadence) • Establish clear KPI frameworks tied to growth (pipeline coverage, conversion rates, sales cycle, win rates) • Partner with Sales Leadership to diagnose performance gaps and implement targeted improvements • Analyze sales data to identify trends, gaps, and opportunities for improvement and drive continuous improvement initiatives within the revenue function • Prepare executive-level and board-ready presentations in PowerPoint for a Private Equity-backed organization

• DEMAND GENERATION Own pipeline contribution as a primary KPI — build, manage, and optimize the demand generation engine across paid, outbound, and partner channels with a clear eye on MQL-to-SAL conversion, pipeline coverage, and closed-won attribution. • Design and run multi-channel campaigns with measurable pipeline targets attached from day one — with reporting built in from the start so performance is always visible. • Proactively identify underperforming channels and make a compelling, data-backed case for reallocation — bringing evidence and a clear point of view to every recommendation. • Participate in a monthly marketing-spend-to-pipeline-output review: a decision meeting , not a reporting meeting — so reallocation calls get made while they still matter. • MARKETING OPERATIONS Own the Salesforce and HubSpot stack: data integrity, lifecycle stages, lead routing, attribution models, campaign tracking, and automation workflows. • Build and maintain revenue dashboards and pipeline forecasting models that give leadership real-time visibility into funnel health — from first touch to closed-won. • Translate complex performance data into clear, visual narratives for executive and cross-functional audiences — making the story behind the numbers immediately accessible to any stakeholder. • Identify and close infrastructure and data-hygiene gaps — channel access, tool categorization, renewal visibility — with a bias toward resolution over workarounds. • Document key processes and workflows so that operational knowledge is shared across the team and doesn’t live in a single head. • SALES COLLABORATION Work directly and consistently with SDRs and AEs — participate in pipeline reviews, align on lead quality definitions, and co-own the handoff process between marketing and sales. • Be the marketing voice in revenue meetings: present pipeline contribution data, surface funnel gaps early, and arrive with solutions when pipeline coverage needs attention. • Partner with sales leadership to create feedback loops that continuously improve lead quality, ICP targeting, and conversion at every stage. • STRATEGY & CROSS-FUNCTIONAL INFLUENCE Challenge assumptions and propose new go-to-market approaches when the current playbook needs evolving — with the evidence to back the pitch and the credibility to move stakeholders. • Evaluate, onboard, and integrate new tools into the marketing and revenue tech stack to unlock efficiency or signal intelligence that opens new opportunities. Collaborate effectively with external resources and agency partners — knowing when to leverage them and how to hold them to a clear output standard.

Role Description We are looking for a highly analytical and execution-oriented Revenue Operations Manager to support and scale our go-to-market engine across Sales, Marketing, and Customer Experience. This role will serve as a strategic partner to revenue leadership while also owning the systems, processes, and insights that drive predictable growth. You will play a critical role in aligning teams, optimizing performance, and ensuring we operate with a unified view of the customer lifecycle. This is a high-impact role for someone who thrives at the intersection of strategy, data, and execution. What you'll do - Partner with Sales, Marketing, and CX leadership to drive alignment across the full revenue funnel - Own forecasting, pipeline management, and reporting to ensure visibility and predictability - Design and optimize end-to-end GTM processes (lead-to-opportunity, opportunity-to-close, and post-sale lifecycle) - Manage and evolve core revenue systems (CRM, marketing automation, CS platforms, etc.) - Build dashboards and deliver actionable insights to support executive decision-making - Drive territory planning, quota setting, and capacity modeling - Identify and eliminate friction points across the customer journey - Support strategic initiatives, including pricing, packaging, and go-to-market motions - Ensure data integrity, governance, and operational rigor across all systems Qualifications - 5+ years of experience in Revenue Operations, Sales Operations, or a related field - Strong understanding of SaaS go-to-market models and metrics (ARR, pipeline, conversion rates, etc.) - Proven experience supporting Sales, Marketing, and/or Customer Success teams - Advanced experience with CRM platforms (Salesforce preferred) and reporting tools - Strong analytical skills with the ability to translate data into actionable insights - Experience with marketing automation and customer success platforms is a plus - Highly organized, detail-oriented, and able to manage multiple priorities - Strong communication skills and ability to influence cross-functional stakeholders - Candidates must be U.S. residents at the time of application to be considered. This may be a remote role based in the US. Benefits - Competitive Benefits & Compensation - Stock Options - Training & Professional Development Opportunities - MacBook Pro - Great Company Culture - We value collaboration and innovation - Give-back Volunteering Opportunities Company Description Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do: - Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver. - Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions. - Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other. - Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality. - Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible. What’s the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries! The salary range for this position is $160,000-$180,000 per year. This position may also be eligible for variable compensation, which will be discussed during the recruitment process. Final compensation within the range will be determined based on the candidate's skills, experience, and location, among other factors. To complete your application, please submit your resume to https://ats.rippling.com/swimlane