• Work on building, automating and maintaining environments in Microsoft Azure • Develop and maintain infrastructure as code (IaC) using Terraform • Manage and operate Kubernetes clusters • Implement and support CI/CD pipelines using GitHub and Harness • Develop scripts to automate processes using Python • Support the evolution of DevOps practices to ensure efficiency and reliability • Collaborate with cross-functional teams (Development, QA, Architecture)

• Design, build, and maintain secure AWS infrastructure across standard and GovCloud environments. • Own infrastructure-as-code (Terraform / OpenTofu) with a security-first mindset. • Manage IAM strategy, least-privilege access controls, and cloud security posture. • Operate and evolve our EKS-based platform including node lifecycle, workload isolation, and cluster security. • Implement and maintain admission control, network policies, and runtime security tooling. • Partner with engineering teams on deployment patterns and container security. • Build and maintain secure, automated deployment pipelines (GitHub Actions). • Integrate SAST, dependency scanning, secrets detection, and container image scanning into the SDLC. • Drive shift-left security practices across the engineering organization. • Maintain and improve security controls aligned to CJIS Security Policy and SOC 2 Trust Services Criteria. • Effectively and efficiently triage or resolve security alerts by working with engineering teams and/or committing code yourself. • Manage vulnerability management workflows, prioritization, and remediation tracking. • Support audit preparation, evidence collection, and control documentation. • Monitor for threats and respond to security findings across cloud, application, and endpoint layers. • Enforce and maintain software supply chain security across the organization. • Serve as an on-call responder for infrastructure and security incidents. • Drive post-incident reviews and own follow-up remediation items. • Develop and refine runbooks, alerting, and on-call procedures. • Identify and implement automation opportunities that reduce manual operational toil. • Contribute to AI-assisted operations initiatives, including agentic workflows and observability improvements. • Apply security controls to AI tooling and LLM-integrated systems as they are introduced.

Role Description We are seeking an exceptional Sr Staff Site Reliability Engineer to lead critical infrastructure initiatives and drive innovation across our organization. You'll architect scalable solutions, navigate complex technical challenges independently, and deliver results under tight deadlines in a fast-paced environment. You'll work cross-functionally alongside builders who have helped shape the success of companies such as Google, Okta, AWS, and Snowflake. We are building the next generation identity security platform for the multi-cloud era - will you join us? - Strategic Leadership & Technical Execution - Lead enterprise-wide reliability and infrastructure projects across multiple teams with high autonomy - Navigate ambiguous problem spaces and deliver innovative solutions under tight deadlines - Architect and deploy solutions for Cloud Prem and SaaS customers at scale - Drive technical innovation and establish SRE best practices across the organization - Respond to critical incidents, lead root cause analysis, and implement long-term resolutions - Develop automation solutions to streamline operations and reduce manual workload - Participate in on-call rotation and ensure effective incident handoff and documentation - Cross-Functional Collaboration & Communication - Partner with Engineering, Product, and Customer Success teams to align reliability goals with business objectives - Communicate complex technical concepts effectively to technical and non-technical audiences, including executives - Influence technical decisions across teams through thought leadership and demonstrated expertise - Build consensus and drive adoption of new tools, processes, and architectural patterns - Customer-Facing Technical Leadership - Provide tier 2/3 technical support to enterprise customers for complex troubleshooting - Work directly with customer technical teams to resolve deployment, configuration, and integration challenges - Conduct technical onboarding and provide expert guidance on platform architecture and best practices - Create customer-facing documentation, troubleshooting guides, and run-books - Lead customer calls and technical discussions as a trusted advisor - Team Development - Mentor SRE and engineering team members, elevating technical capabilities - Foster a culture of reliability, operational excellence, and continuous improvement Qualifications - BS degree in Computer Science or related field (or equivalent practical experience) - 7+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering - Proven track record leading large-scale, cross-team infrastructure projects from conception to production - Demonstrated ability to work autonomously on ambiguous projects with tight deadlines Requirements - 5+ years with AWS (VPC, EC2, RDS, EKS, CloudFormation) and cloud automation - Expert-level experience with Kubernetes, Helm, Linux, and Terraform - Strong experience with GitOps model, distributed version control, and CI/CD pipelines - Proficiency with monitoring tools (Prometheus, Grafana, DataDog) - Strong programming/scripting skills (Python, Go, Bash) for automation - Deep understanding of distributed systems, microservices, and reliability patterns - Experience with Bazel and CueLang a plus - Hands-on experience with at least one major compliance framework (SOC 1/2, ISO 27001, FedRAMP Moderate/High) through an audit cycle Benefits - Base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits - Health plans, including flexible spending accounts - 401(k) Plan with company match - ESPP, matching donations - Flexible time away plan and family leave programs

• Lead the design and evolution of highly scalable, fault-tolerant distributed systems across our cloud infrastructure. • Define and drive adoption of SLOs, SLIs, and error budgets across engineering teams. • Architect and continuously improve observability platforms (metrics, logging, tracing). • Own reliability strategy and roadmap, proactively identifying risks and driving long-term improvements. • Lead cross-team initiatives to improve system performance, scalability, and resilience. • Establish and enforce best practices for incident response, on-call, and operational excellence. • Drive root cause analysis and systemic improvements through blameless postmortems. • Champion automation and reduction of operational toil. • Guide capacity planning, load testing, and performance optimization efforts. • Design and validate disaster recovery, failover strategies, and resilience testing. • Mentor and coach engineers to elevate reliability engineering maturity. • Partner with Staff engineers across the organization to drive meaningful change • Partner with leadership to align business goals with reliability investments.