Invoca logo
Invoca

Invoca, the AI-powered conversation intelligence platform for B2C revenue teams.

Senior Sales Engineer

Sales EngineerSales EngineerFull TimeRemoteSeniorTeam 201-500Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

49 days ago

Salary

$130K - $160K / year

Seniority

Senior

5 yrs expEnglishJavaScriptNode.jsPython

Job Description

Senior Sales Engineer

Invoca

• Architect the Demo Ecosystem: Design and maintain the 'Gold Standard' demo environment, including the system architecture, database schemas, and API layers that power Invoca’s technical storytelling. • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes 'visible' and intuitive for non-technical stakeholders. • Scalable 'Scaffolding': Create modular demo assets and 'click-to-deploy' sandboxes that the broader SE team can easily customize for specific industry verticals. • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes. • Lead Technical Strategy: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers. • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions. • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains 'AI-ready,' acting as a feedback loop between the field and our core product developers. • Governance & Safety: Implement 'Human-in-the-Loop' checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.

Job Requirements

  • Business Acumen: The ability to translate a dry technical architecture into a 'Value Story.' You understand that the best code is useless if it doesn't solve a business pain point.
  • The 'Multiplier' Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code.
  • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment.
  • Nice to Have: Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js.
  • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow.
  • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use.

Benefits

  • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
  • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
  • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
  • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock Options – All employees are invited to share in Invoca’s success through stock options.
  • Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program.
  • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
  • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
  • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
  • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.

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